Victory Lane Quick Oil Change (Ann Arbor, Plymouth Rd)

Bill Jackson

★★★★★

3 months ago

Victory Lane personnel was professional and very detailed. They had me in and out in minutes. I felt very satisfied.

Mikhail Wise

★★★★★

3 months ago

Friendly, fast, no hard sells, pretty awesome. First time taking my car to fast oil change business but I'm definitely coming back.

Guinevere Gall

★★★★★

a month ago

The friendliest staff in all of metro Detroit! The courtesy perks and hospital employee discount aren’t too bad either ;) Come here !!

Alfredo “Fredo” Guevara

★★★★★

3 months ago

This place has become my go to place for getting my oil changed. Staff are very friendly and knowledgeable and are always willing to answer go the extra mile when inspecting my vehicle.

Audra Baleisis

★★★★★

4 months ago

I was getting a low-pressure light for a few days and was worried to drive any longer. The gas station nearby had a broken air pump, and Ricky filled my tires for me. He was great.

Diana K

★★★★★

3 months ago

I had low tire pressure due to the cold. They added air to my tires for free. They were very quick and courteous.

Angela Paris

★★★★★

a month ago

The guys were great, knowledgeable, friendly and took care of my car at the end of the day and still gave me extra care

Lisa Smith

★★★★★

4 months ago

I've never been so impressed with an oil change facility. The guys were very thorough and efficient. Jesse showed me how to set the oil change light. I highly recommend them

Michael Toulouse

★☆☆☆☆

11 months ago

BEWARE THEY WILL SCAM YOU! My wife brought her car in with 15,000 mi on it. They convinced her she needed an engine flush on a brand new car. 4 months later I was looking over the receipt and noticed that they double charged her for an oil change, charging for two oil filters and 9 quarts of oil in a car that has an oil capacity of only 4.9 quarts, for a total oil change bill of $230. We brought the receipt in to them to show them the mistake and instead of being honest and owning up to it, the manager Ricardo told us that to use the oil flush they have to do two oil changes. He noted, they drain the oil, add the oil flush and a new filter, let the engine idle for 15 minutes inside their shop, and then perform a second oil change discarding both the new filter and the new oil. This is blatantly untrue as it would be unsafe to allow cars to idle inside their shop and it also does not match the instructions on the bottle which note to add the engine flush to the existing used oil. Instead of owning up to the mistake, the manager chose to lie to us. I find this so blatantly disrespectful and cannot recommend strongly enough that folks avoid this shop. Taking advantage of people's lack of knowledge in automotive maintenance should be a crime. They had the chance to make it right and instead chose to continue to lie.

Tashina

★★★★★

4 months ago

Ricardo, Curtis and Evan were excellent! They went above and beyond, were extremely thorough and answered all My questions With kindness and respect. Very nice people Best customer service I have had an oil change.

Madi Atkins

★★★★★

4 months ago

Another wonderful experience at this location!! The team was incredibly knowledgeable, kind, and taught me a few new things as well. Thank you all so much!! Definitely recommend them for a quick, high-quality oil change 😊

Susan

★★★★★

2 months ago

Curtis at Victory Lane was very helpful in getting my tire pressure situation figured out. He was knowledgeable, courteous, and kind and did not charge me for this service. Thank you, Curtis.

Ventura Martinez

★★★★★

8 months ago

I give them a five star because their work was thorough and they have much to offer by way of service to a vehicle. They were very informative and covered much ground in a short time. I was very well satisfied with the service I received and I fully intend to return for my next check up.

Andrew Evans

★★★★★

5 months ago

Ricardo! My man! Super great customer service. I have no clue why someone left a horrible review on this man prior. He apparently couldn’t do math and possibly has had a failed marriage because he doesn’t know 2+2 is 4. I really appreciate your kind words today and being thorough with my wife’s vehicle. Thank you for not wanting to overcharge and recommend something that was not needed. Or at least out the ball in my court for to make the decision. You’ve been great and from one man to another, god bless!

Casey Cazares

★★★★★

a month ago

Curtis, Liam and the team were a great help! I always go to this location on my lunch break and they are quick with an oil change. I also appreciate how kind and respectful they all are - definitely recommend.

Samantha Wells

★★★★★

3 months ago

I came in here after my car was barking at me for low oil life. I’ve lived in the area for several years and never used this oil change location, only the touchless wash. All 3 guys I interacted with were courteous, professional, and super friendly. Awesome job Ricardo Curtis & David!! I’ll be sure to come here for quick services rather than dealing with the dealer.

Melvin Logan

★★★★★

2 months ago

Honestly, I was first drawn there years ago by blower option on hand-held bays to help me clean brake dust from my Brembos that no other self-served had near my home and discovered the friendliness and professionalism of staff working there. I have noticed an increase in routine thoroughness in covering vital car systems of my car and communication between staff on rare occasion more than 1 service technician can work on my car thereby helping each other more. This Victory Lane (Plymouth rd location) is one of few places I trust to help me take care of my car(s) and keep my family, passengers and me feeling safer while I'm driving. With all glory to God first, thank you Victory Lane! Mel