Webster Radiator A/C & Auto Truck Repair

Misskiaj, Inc. Kia Torrence

★☆☆☆☆

a month ago

The son Kevin and Charles are both very rude nasty and said " you people are known for blocking your creditbcard" who is You people? Don't go here they fixed the wrong part then tried to blame me and recharge me in cash. Shame on you. The destruction of you and your downfall is near. Watch this! The officer said they get calls up to this shop for disputes all the time. But behind the scenes this should never happen to another paying customer. The buck stops here.

Ta'kia

★☆☆☆☆

a month ago

The son Kevin and Charles are both very rude nasty and said " you people are known for blocking your creditbcard" who is You people? Don't go here they fixed the wrong part then tried to blame me and recharge me in cash. Shame on you. The destruction of you and your downfall is near. Watch this!

Alicia Goldsby

★★★★★

6 years ago

I have a 10year old car with almost 175,000 miles and 2weeks before I have to renew my registration, the check engine light comes on. I spent a week praying for the check engine light to go away. My boyfriend recommended I take my car to Webster Radiator A/C & Auto Repair because he took his car there a year ago and had a great experience. And just like that my prayers were answered in a different way! Right up front the guys at Webster set realistic expectations and right off the bat I felt comfortable and confident they knew what they were doing. Unfortunately I didn’t need to wait very long so I didn’t get to spend much time in their waiting room. And it’s worth saying it was the cleanest and most comfortable waiting room/restroom I’ve seen at a repair shop. One and a half days later - not only did these guys replace my entire electrical, they got rid of the check engine light, they went ahead and did the official inspection and it passed! These guys are good, these guys are fast and most of all they are fair. This wasn’t a small job but I would’ve spent waaaay more getting the same job done at the dealership. Plus unlike the dealership, Webster Radiator worked out a reasonable payment plan with me. They have a customer for life from me and I’d recommend them to anyone.

Derek Braun

★★★★★

a month ago

Best in the business! Fixed my problem with a fair price and excellent customer service.

Above and Beyond

★☆☆☆☆

8 months ago

Every vehicle I took up there was temporarily rigged never fixed and always had to go back and spend more money. They caused a big fuss because I wanted my car back after a month of them having it with no updates. They promised to give me updates but I never heard anything for weeks. Then I was told they didn't think I was in a rush so basically they put my vehicle at the back of the line. Also one of the mechanics punched a dent in my hood. Theres a big fist dent in my hood!!! The dad at the front desk is rude and nasty. They promise you a warranty but if something goes wrong they try to charge you for it.

Tanya Burril

★☆☆☆☆

a year ago

I was victim of someone slashing my tires. I came here and spoke to the gentleman at the front desk. Had my car towed here this was on Friday , He then said on Saturday it will be Monday, poor poor customer service , unfriendly no sympathy or compassion and just said oh I don’t know ,when I confronted him , He then said Oh sorry I didn’t know I was suppose to do that today .I called Mavis tire they helped me right away. I would never do business at Webster Radiator& AC this picture is my car being towed because he said he yesterday it would be done in morning! If I can give a lower score than a one I would

Meh Ice Cream

★★★★★

10 months ago

This is the best place to take your vehicle. The staff is wonderful and they worked with me to do everything that they could to get my vehicle back up and running. I am so glad that i have found a place that i can count on whenever i need work done on my car. Thanks to everyone at Webster's for all of their hard work. Mary Thompson

Tyler Elledge

★★★★★

8 months ago

I can't thank Webster enough for their kindness and willingness to help me with my ride. They are very knowledgeable and down to earth. I highly recommend coming here for any of your automotive hvac needs!

Cierra Ward

★☆☆☆☆

10 months ago

So disappointed. I was hoping to write a glowing review for this place, as besides one inconvenience I was having a great experience. However I was initially told that my vehicle would be ready Tuesday, as they have had it for a week as of today. Upon calling today I am being told that they do not know when I will have my vehicle back as they can not get a hold of the man rebuilding my transmission. This is an extremely big inconvenience. I will be expecting a discount on the price I was quoted (2,961$) when I call tomorrow due to this incredibly big inconvenience. So disappointing.

Duncan Reilly

★★★★★

9 months ago

I had a great experience with Webster's. They have a very friendly staff and do quality work. I called about replacing my compressor and they got me fixed within the end of the week.

Madeline Sanchez

★☆☆☆☆

3 months ago

I wouldn’t recommend this to my worst enemy. One of the worst experiences I’ve ever had, ruined my car, too expensive, and horrible customer service!!!

Ken Cibik

★★★★★

a year ago

My vehicle had not had hoses & belts replaced in 10+ years along with other maintenance. Webster had done 3-4 DMV inspections on my vehicle without an up-sell attempt, which encouraged me to consider them further. Upon reading their reviews, and then thorough communication with what I wanted to accomplish, I entrusted them with radiator flush, replacing hoses, belts, battery terminal, headlamps, oil change, checking brakes, wheel bearings, differential, and vacuum lines. The work required 1 1/2 days to complete, and their complementary shuttle to and from my residence was a bonus. Thank You! After several weeks have now past without any issue of their work done, I am posting this as being greatly satisfied and would utilize them next for further service. My only glitch was noting afterwards that there was an added 2% to my $1200+ invoice for using a credit card. Regardless overall, for their detailed communication, adherence to their original cost quotation, and no further issues after their service, they merit my full 5 stars!

Judith Gamboa

★★★★★

8 months ago

Honest, up front, and reasonable prices for those who weren't expecting the issue to be a bigger one. Overall, it's a great place, good people. I'm definitely putting this place on my GPS when something fails again.

Antone'a Taylor

★☆☆☆☆

11 months ago

It’s really unfortunate when you put your trust into a business and they have poor ethics. Everything was seemingly fine until it was time to pay. Your mechanic broke something in the process of fixing what I came for and you had me pay for it. That’s actually very bad business. And to try to push it off as you doing me a favor by charging me market price adds insult to injury. Extremely poor business practice.

Yoyo M

★★★★★

2 years ago

I was very happy with my repair. I walked in, told them what was going on and they immediately took my car to the back. In about 30min they came and said I needed a new radiator. I had my car back the next day. They even took me home and picked me. My car has been running great. I also had them restore my headlights. And now I can see better at night. Highly recommend!!

Paula House

★★★★★

11 months ago

John Setzer and I will never take our vehicles anywhere else! They are always upfront and honest regarding what needs to be done and pricing is definitely fair. These guys are the absolute best 👌

danielle richardson

★★★★★

a year ago

Once again Webster's knocked it out the park!! My jeep needed front brakes & rotars. They went from fine to making HORRENDOUS noise overnight. Websters got me in the next day, checked it out & fixed me up the very next day!! They're truthful AND affordable!! If I could give them 10 ⭐️s I would!! Plus, they've got the cutest shop dog in town!! ❤️🐶🐾