About Business
West Hartford Steben Auto Glass brings expert Car Repair solutions to the local community in West Hartford, CT, Hartford. From Auto body shop, Auto glass shop, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in West Hartford, CT appreciate their attention to detail, leading to a consistent 4.8/5 rating from 97 reviewers. By focusing on the specific requirements of the West Hartford, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across West Hartford, CT and beyond.
Google Reviews
Steve
★★★★★
6 years ago
Have used this family owned business for 4 decades. The latest project was the hood on my Mercedes S500. As usual absolutely perfect. Like factory Benz painting. You can definitely expect the best from this Company.
Andres C
★★★★★
7 years ago
I stopped in to Steben’s on Monday (2/18/19). I had just got the front bumper of my SUV fixed elsewhere and it was a disaster. I stopped in and told Pauli about my dilemma and asked (just about begged) he help me out. He agreed with my opinion and even pointed out what the other place did wrong. The paint was still wet, they didn’t use a hardener, and the most obvious issue was it did not match. It was 3 shades different than the rest of the car. Pauli was hesitant to work on the bumper since he knew the paint that was used on it was cheap. He was concerned he might not be able to salvage the bumper. Knowing I had just paid another place for my nightmare he worked on the price and promised me I’d leave content when I picked up the car. I went to pick up my car today and Pauli delivered! I’ll rephrase that - Pauli went above and beyond. The bumper was fixed exactly as promised. The color was a perfect match! I would’ve been overjoyed if it ended there, but it didn’t. They even cleaned the outside of the car and dressed the wheels. Did I leave a body shop or a detail shop?! Lol. If you need to get any body work done on your car don’t think twice about it - Steben’s is where you want to go. They’re priced perfectly and deliver a result that’s worth more than you pay.
Ivan Leibin
★★★★★
4 years ago
I have used.steban's for 27 years for my WORK vehiclE, I'm in sales and travel frequently. Accidents happen; recently my wife had a mishap in a parking garage in her 2000 Plymouth minivan. Remarkably our insurance covered the the repairs as it is a handicapped equipted vehicle. Went in with a 2 week commitment and we had it back in ten days. I needed access during that time, no problem and it was on short notice too, to Stebens. The repair was unnoticeable and to complete the job they had to repair the bumper cover as it is no longer available. 5 stars is not a high enough rating, it's more like a dozen, for their service level they provided in workmanship, cooperation and customer courtesy that we experience. THEY ARE THE BEST IN EVERY ASPECT OF WHAT THEY DO! (A long-time and very satisfied customer.) Try them you will love them too.
patrick tomasiewicz
★★★★★
4 years ago
This is a first class place. Customers come first. Prices are reasonable the owner, David, when I had to rent a car drove me to Enterprise himself rather than having me take an Uber. Great business, good people working there, fair prices. A plus. Thank you.
Andrew D.
★★★★★
7 years ago
Steben Auto Glass is a great family owned business. I had a very smashed windshield from a run in with a turkey. They are fast, friendly, neat, and did a great job. They did all the paperwork with the insurance company. All I had to do was show up. I highly recommend them.
Daniel Becce
★★★★★
4 years ago
100% reliable, honest, professional service. They always communicate clearly on cost and timeframe, giving me all options to complete my service without overwhelming with technical details or talking down to a client. They mostly schedule service next day, never more than a few days out, and turn around service that day. Rates are fair, only charging when they are able to complete a repair, connecting me with other proven shops for more specialized services.
Megan M
★★★★★
5 years ago
When I first moved to CT 3 years ago I tried a couple places...then I went to Steben's and I will not go anywhere else. They have always treated me so well, explaining the issues with my car in ways I understand while being honest and accommodating. Exceptional, timely service, and overall great, friendly people. Matt, Steve, Orlando...thank you so much!
Jonathan Barden
★★★★★
Edited 4 years ago
Friendliest mechanic shop I’ve ever gone to. I went here upon recommendation from my girlfriend, who also had auto work done by Stebens. They were able to work me in quickly for an AC repair and had my vehicle serviced in just a few hours. Will definitely return if I need any other automotive work done.
Marisol Wilkos
★
☆☆☆☆
a year ago
Went to Steben,s Auto in West Htfd. Park Road to replace front windshield and what a horrible experience!! Peter is the tech. then he lies about the glass wasn’t flushed leaving a finger gap between due to vehicle being an older model! Then tells me after raising concerns he proceeds to tell he cannot do same work as original factory. Unfortunately also the outer trim seal around glass not flush as well exposing the glass, literally my finger fits in gap, and last the inside seal was removed and not replaced exposing the seam separation between glass and inside roof liner that eventually sag! SO FRUSTRATED!!
John Hoye
★★★★★
5 years ago
Steben's Great Work, good pricing, friendly . I used them for auto body repair for my wife's SUV after a deer ran into side of car. They did a great job on the repair completed within a weeks time. They were spot on matching the paint which was tricky multi tone/shades Black Pearl.
Sheila Bez
★★★★★
2 years ago
Excellent Experience at StebenAuto.. From first bringing my car to picking it up when it had been repaired I dealt with the Most Professional, Knowledgeable, And Caring Staff,, Owners and Employees,, Thank You For All You Care And. Dealing With Insurance To Assist Me. Will Highly Recommend,,
Molly Jane Thoms
★★★★★
3 years ago
The people at Steben's are always so thorough, friendly, knowledgeable, and responsive. They take time to explain without tons of jargon or being condescending to someone who knows nothing about cars. I have been going to them for years cannot recommend them highly enough. They really go the extra mile to ensure customers trust their recommendations and their handiwork work.
Matt
★★★★★
4 years ago
One of the few car shops that will actually down-sell you.. I wanted to get some rusty panels swapped out on an old car. They looked it over and said the cost would not be worth the car value. There's too many scams in the mechanic world, so I really appreciated their honesty. I now go here for all our cars. Recently got the AC repaired, was very reasonable pricing and quick turnaround time.
Melanie Ouellette
★★★★★
a year ago
I felt the need to respond to the review left by Marisol Wilkos. We sincerely apologize for the frustration you went through. In any company, things happen. You get that one job that just doesn't go right and you do what you can to fix it. We pride ourselves on our customer service and we feel that we solved this issue to your satisfaction. While this review is understandable, please understand that it would have also been helpful to mention that we stood by our word and made this right at no cost or inconvenience to you.
Paul Tober
★★★★★
2 years ago
I had to get my windshield replaced. Stone crack from the winter roads. Called up and talked to Peter Steben and he took the information and ordered the windshield. Set up an appointment for installation also. Brought in the car and the job was done on time. Excellent installation. Nice clean job. He handled everything with the insurance co. Very nice people to deal with and this is the second windshield I have replaced there in the last 2 years. Different cars. 5 star service.
Carlos
★★★★★
11 months ago
These guys are great. I’ve gone there three times with three different cars, and I always feel like I’m getting an honest assessment. Their workmanship is impeccable. Highly recommended for local auto body (and glass) repair.
Marilyn Goldberg
★★★★★
4 months ago
Great work and great experience. My car was ready early and looks like new. They even cleaned the interior. Definitely recommend them.
Helen brower
★★★★★
a month ago
Great service! Quality service! Friendly and fair. Fixed my car in a timely manner. Highly recommend!!
Katie Eddins
★★★★★
3 months ago
A wonderful first experience with Steven’s Auto Body! Went for an estimate a scratch on my fender and left with a courtesy buff out of the scratch! Fantastic service and helpful employees. Highly recommend!
Jane Mills
★★★★★
2 months ago
I can’t believe this is the same car!! I feel like I just got a new used car the way it came back looking so much better than even before the accident! This really made my day! These guys are the only people I will take a car to that needs to have bodywork on it. I have used them a few times before and the work was always top of the line. Thank you for making my day after a long week!
