About Business
International Auto Service Center is a leading Car Repair specialist serving the West Hartford, CT, Hartford area. They provide a wide variety of solutions, including Auto repair shop, Car repair and maintenance service, Tire shop, and other Car Repair tasks. Boasting a solid 4.1/5 rating from 105 verified reviews, their reputation precedes them. As a locally-owned business in West Hartford, CT, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in West Hartford, CT.
Google Reviews
Dusty Hines

★★★★★
9 months ago
Awesome service ! Angie was very friendly and helpful. Had new tires installed and they were great !
Suzie P

★★★★★
4 years ago
These guys are awesome ppl to work with. I towed my car to international auto because the shop before couldn’t figure out what was wrong with my car. I had the pleasure of working with Bill, Anthony and Peter and they are great honest people. It took a day or 2 to get my car up because it wasn’t starting, but they finally figure out it was due to electrical problems. They all did a wonderful job keeping me updated as to the progress they were making in getting my car up back and running. Long story short if you ever have any electrical problem with your car these are they guys to see. Very honest and reliable. They work with me and my insurance to make sure everything gets done. Thank you all to everyone at international auto.
Jill Smith

★★★★★
7 months ago
I meet the most beautiful spirit kind gentleman who sold me a wonderful car she drives so smooth Albert Gibson is the most knowledgeable person when it comes to a good salesman.i recommend this Auto place .
David Shea

★★★★★
a year ago
Had my Honda Accord repaired and they did an excellent job at a GREAT price. I would highly recommend there repair center. My car is running like new. Service was AWSOME.
Ruthanna Terreri

★
☆☆☆☆
10 months ago
Sold me an overpriced car that the very next morning the check engine light went on which they would not take responsibility for. Ultimately my engine died 60 days later. , again they took no responsibility. Unethical and dishonest shop. Beware
JOEL CHAMBERS

★★★★★
4 months ago
It was a wonderful experience thorough check was done excellent service. The service member Meghan offered superb customer service
Joe Sanborn

★★★★★
8 months ago
We service 3 vehicles with International. Our first experience was our 2004 CRV that rode like a conestoga wagon on a cobblestone street. We took it to Honda and numerous other shops. No one could figure out the problem and we wasted a ton of money. I took it to International for a oil change. They called me and mentioned how bad it rode and asked if I'd like them to take a closer look. I figured why not? One more shop without answers was expected. I was wrong. They actually figured it out and repaired it. That earned them my business ever since. Besides that, they are very pleasant to speak and work with.
Holly Zwick

★★★★★
5 years ago
They diagnosed and repaired my VW AC within a day. That was a couple of weeks ago, and it's never worked better. Perfect timing to beat the heat! Staff was super professional, and I feel like the price was fair. Thank you! I will be recommending to my friends!
Phil Demiris

★★★★★
a year ago
Anthony and the crew at Internatiol Auto did an amazing job resurrecting my beloved BRZ. They took on a big job replacing the engine, rebuilding my clutch, and putting on new tires. My car now drives better than when I originally bought it. The car was fixed professionally and quickly. I received updates throughout the entire process and couldn’t be happier wirh the result. Great customer service, high quality work, good price, and a quick turnaround time. Highly recommend this shop!
Elijah Love

★★★★★
7 months ago
We bought a used car with a few issues, but the sales manager Al really helped take care of us and did not try to up-charge us. The owner was also very understanding and helped mend the issues, making sure there was a good customer relationship, doing their best to make the situation right. Overall a good experience and I would trust them to service my vehicle in the future. 👍
Shelby Martin

★★★★★
3 weeks ago
Scott is amazing!! He helped us out so much and everyone in the shop was so nice and fun to be around, Thank you so much!
P E

★
☆☆☆☆
Edited 2 months ago
I don’t recommend. They will hustle you. Just go to the dealership. I went in there because this is a CarMax certified repair location. My AT oil temp light was flashing. Traction control and hill helper light were on. They said oh the diag fee is $199. You will probably get that back if we do the work. I said okay. The call me the following day saying oh we need to start with a battery a good battery. Subarus are known when they have lights on the dash it’s the battery. I said okay. They never gave me a price of the battery or how much it’ll cost to install. They put the battery in and claim it cleared a lot of the codes but there’s a code for something with the transmission. They tell me they called Subaru dealer and asked what to do. Subaru uncovered I was still under an extended warranty for this specific issue and to come to the dealer. I go pick up my car the next day and they tell me I need to pay $625. It was $199 for diag, $225 for battery, and $142 to install battery!!!! 🤯 I almost puked. I was honestly expecting maybe $500 but no. And the guy Anthony I think his name was says aren’t you happy you don’t have to pay Subaru? What a joke! My deductible with car max is $250 so even though it was covered with Subaru I’m realizing I should have just went to the dealer from the beginning because I probably wouldn’t have paid anything or only paid $250. This company hustled me claiming the battery was below voltage. Although the battery wasn’t that old and I wasn’t having battery issues. To top it off when I got the car back from this hustle repair shop my car was running the exact same and all the lights were still there. I left a bad review on their survey and here and someone called me trying to make it right. He said he was going to try to get the $142 returned to me and if he did he asked me to edit my review. I told him I’d delete the review if he did but if not I’d be adding my details to my review. So here it is. He never called me to tell me the $142 can or can’t be returned. I will NEVER go here or recommend anyone to go here. Anyone who believes these guys should be VERY careful. I will go to the dealer from now on. I paid NOTHING. and I got a loaner for free. This shop is full of criminals and I feel sorry for anyone who has been hustled by them.
Mackenzie Martin

★★★★★
3 weeks ago
Scott and BJ were very welcoming, personable, and helpful. I felt at ease and confident that my vehicle was in good hands!
María Brito Rodríguez

★★★★★
3 weeks ago
They work with me explain everything even help me with my car warranty and didn’t hesitate to tell them they need to pay for it, I’m graceful Scott help me. I need a new transmission and I’m not paying a single dime because they help me
Gina Johnson

★★★★★
4 months ago
After visiting several shops without resolving the issue. I found International Auto Service. They worked diligently to diagnose the problem correctly, coordinated with my warranty company, and had me back on the road quickly. Meagan kept me informed throughout the entire process, which made everything stress free. I'm truly grateful for their professionalism and excellent service.
Kari Reyes

★★★★★
4 months ago
I want to take a moment to highlight someone who truly makes this auto repair shop exceptional—Meghan. She is the reason I continue to trust this place with my car. Her customer service is beyond amazing: kind, patient, and genuinely uplifting. I would choose this shop over any other simply because of the way she makes every visit feel effortless and cared for. Whenever I bring my car in, Meghan is completely honest in the most reassuring way. She goes above and beyond, handling my warranty faster and more efficiently than I ever could on my own. Her dedication deserves real recognition—she is the perfect example of someone who works with passion, integrity, and heart, not just for a paycheck. Over time, I’ve come to see Meghan not just as the person who helps with my car, but as someone I can truly trust. Her and her team have earned my loyalty completely. Thank you, Meghan, for your kindness, your support, and your outstanding service. You truly make this shop exceptional.
Devin June

★★★★★
4 months ago
Megan was very helpful in coordinating the care of my car repairs, she was responsive and compassionate, willing to work with me. The mechanic (whose name I don't think I caught) was very knowledgeable ,and repairs took less than a 24 hour turnaround to have the car fixed after an engine issue. Cost was fair for the labor done. I will go back for any auto mechanical needs in the future, and I recommend putting your car in their care.
william evans

★★★★★
3 weeks ago
The guys took really good care of my Chevy Silverado they got the oil change done and installed some accessories. The shop is a little bit busy but they're a family organization that's been here for 50 years and I'd rather support a mom-and-pop shop than a large corporate store
Nancy Barrie

★★★★
☆
a month ago
I appreciate the patience, especially during hard times. Scott was an amazing guy who helped me understand the situation I was in and was helpful to have given me a ride home. I was recommended this place through my MaxCare warranty (I don’t recommend car max to anyone) and from the miscommunication I had through my warranty, Scott broke the situation down to me easy and guided me through the process. I was even offered a slice of pizza which I believe was a nice gesture, as I stated, I was going through some rough times and great customer service is all you need at times.
lance williams

★★★★★
a month ago
I was very impressed with the business that I did here. I didn’t have to leave my home and my vehicle was delivered to me detailed and looking good. BJ made the process very easy to do and was very professional in doing so. Have to also say Anthony was very helpful as answering all my online questions. You won’t be disappointed going here to purchase a vehicle. A++++