About Business
West Hills Kia Service brings expert Car Repair solutions to the local community in Bremerton, WA, Bremerton. From Auto repair shop, Auto electrical service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Bremerton, WA appreciate their attention to detail, leading to a consistent 4.8/5 rating from 1185 reviewers. By focusing on the specific requirements of the Bremerton, WA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Bremerton, WA and beyond.
Google Reviews
Jing Fong
★★★★★
a month ago
I wish everyone who needs car repair service was treated the way I was at West Hills Kia. I went to West Hills Kia for a safety recall. This was my first visit. Alex Magyari is as good as it gets and he’s a stellar representative of his industry. Why? Beyond being courteous, patient, thorough, and personable, Alex respected me as a customer and consumer. I didn’t get the pushy salesperson most of us anticipate when we go to a car dealer or a place where they’re selling goods and services. There were a few items on the inspection form that needed replacing or service. Alex knew I got my car serviced by my local car repair shop and supported me in contacting them for comparison pricing. He explained which items and why it was beneficial to have serviced by the dealer. In the end, it is my choice and I appreciate that Alex gave me good information. I will definitely return to West Hills Kia. Thank you, Alex!
Rebecca Wheeler
★★★★★
a month ago
Jason met me at the car. Seemed to recognize me and was very kind. Took time to find out the concerns I had and got the car in on time. The estimate of the time it would take for the work was spot on. Waiting area was comfortable and it was nice to have a latte. I was informed by text about other possible needs for this appointment, which I appreciated. Jason came and got me from the waiting area personally and after signing papers and paying for services, he walked me to the car. Lovely experience. Thank you, Jason! B
Rochelle Belle
★★★★★
a month ago
I had such a great experience with West Hills Kia, and I especially want to recognize Jason. He went above and beyond throughout the entire process. He communicated clearly and consistently, kept me updated every step of the way, and made sure I understood exactly what was happening with my car. He also helped me submit everything needed to get my engine replaced due to the class action suit, and he made what could have been a stressful situation feel manageable and smooth. I truly felt taken care of. The entire team was friendly, professional, and supportive. I’m so grateful for how well they treated me. I would absolutely recommend West Hills Kia to anyone needing service. Thank you again, Jason!
Lonnie Z Bennett
★★★★★
a month ago
West Hills Kia Service Department takes care of my Service needs quickly and completely. Staff are very kind, competent and a delight to interact with. Never any lack of clarity or hint of Upsell. I have 3 vehicles from this dealership and EVERY experience has exceeded my expectations! I highly recommend the Sales and Service departments of West Hills Kia!
Larry Richardson
★★★★★
2 months ago
It was a very pleasant experience. Evan was very friendly and accommodating. Even though this is a ford I choose to take it to Kia. Evan was patient and ensured he addressed all my concerns. I highly recommend Kia service. If you need a new vehicle definitely see Stephen Taylor over there.
Samantha
★★★★★
a month ago
Mackenzie was so sweet and kind. She didn’t get frustrated or annoyed with all my questions, she answered everything I asked with such knowledge and reassurance. I really appreciated this experience. The wait was so pleasant, I would not have been upset to stay longer. The waiting area was clean and relaxing with a wonderful word find and cross word book not to mention the complimentary beverage bar latte I enjoyed; I even got a second one to go.
Richard
★★★★★
a month ago
My wife and I are grateful for the service we received from Alex, our Service Advisor today. Alex greeted us outside and facilitated our recall ignition repair with enthusiasm and understanding. We are very pleased with the complimentary inspection and your recommendations for maintenance of our 10 year old car with 60,000 miles of senior citizen use. Your waiting areas and cafe are great for making the whole experience one that we recommend.
Chris Smalley
★★★★★
a month ago
Took Kia Soul in to have a couple recalls done to it. One being the ignition theft reinforcement. Appointment was easy to get. Easy to drop off and pick up. Not the hassles I remember from car dealerships in the past. Everything very smoothly. Happy customer
Dawn Rucinski
★★★★★
3 months ago
Jamahl and Jose were AMAZING! From the moment I met Jamahl he was friendly, knowledgeable and went the extra mile to make my experience smooth and speedy as possible. They made me feel welcomed, comfortable, and taken care of. They were incredibly patient and went above and beyond to make sure I had the best possible experience.There was never any pressure and it was all very stress free. I couldn’t be happier with our purchase and am so grateful for their outstanding service. Highly recommend Jamahl and Jose — they are the best!
Chris Demarest
★★★★★
3 weeks ago
I just had my first service on my new Kia at West Hills. I have previously dealt with West HIlls Hyundai and the continued service is great. Mackenzi, my contact, was efficient, very friendly and to top that, I was out in under an hour.
Michael Meyerdirk
★★★★★
3 months ago
My recent experience with West Hills Kia was unimaginably good. Jason was the best. I had two issues to take care of. He took me to Teresa, who, within 1 minute, took me to Haley in finance. We took care of that issue. Jason saw to it that the multipoint inspection was completed and oil changed. My original appointment was for 10:00 AM. I was in my car and driving home by 10:36 AM. BTW, the total cost to me was zero. All in all, a really pleasant experience. Thanks.
Bill
★
☆☆☆☆
a month ago
Really need to question their ethics. As my car was being serviced I asked if they would evaluate the trade in value. They provided a reasonable offer. I then test drove a truck and after some discussion I told them let me think about it. I left the dealership and called them back 10 minutes later to let them know I would be bringing my wife to see it and asked if they could detail it. It was pretty clear I was intending to purchase it. I picked up my wife and started to head back to purchase the truck. On the way there the salesman calls me to inform me that another salesman “just sold the Truck”. What BS. This is not the first bad experience I’ve had with West Hills but it certainly will be my last. This is why car salesman have such a bad reputation.
Luc DeBenon
★★★★★
3 months ago
Evan did a great job taking care of me, he made it really easy. The work was all done almost an hour before the estimate which was nice. I usually don’t prefer to take my car to a dealership for service but I’m happy with my choice this time
Ghianne Floyd
★★★★★
3 months ago
Went here for my first service. I was helped by Alex from service department. He was great. Very welcoming and friendly. explained everything thoroughly. I was also out of there ahead of estimated time of service completion which was nice. More time for Christmas errands. I already left a review before for the sales agent, Jamal, whom I received a great customer service from as well. I just gotta say that Kia Westhills have great people and completely turned my bad Westhills Dealership experiences to great ones. If you are reading this review and you are like me who had bad experience from other WH dealership, definitely give WH Kia a shot. They are great people.
Peggy Atwood
★★★★★
2 months ago
He was very thorough and explained everything clearly. He was polite and courteous even walking me to my car making sure that I could get out of the parking lot. He took the time to have a conversation with me complimenting my new car.
omar cervantes jr
★★★★
☆
a month ago
Evan was helpful and courteous. Had a recall appointment at 8am. Even though the recall job called for it to take half a day. Kia of Hazelwood got it done in 2 hours, which was truly a speedy return of our sportage. Thank you again
Tomarro Walker
★★★★★
5 months ago
Jason was amazing in the service department. He kept me informed on what was going on with my vehicle and made sure I understood the inspection video as well as my options. He offered for me to pick my vehicle up and bring it back for a replacement part that I needed or that I could keep the car there as well. & he informed me immediately when the part arrived (a day early) and informed it the car would be ready by the time I'd be off of work. He was truly amazing, very professional. And best customer service I've had here. & I've been coming here since 2014.
Steve Thompson
★★★★★
3 months ago
This was my 1st service for my new vehicle. The minute I pulled in to the service line I was met by a new trainee employee Evan. Evan quickly took over my car and made all the arrangements for my service including ensuring I was comfortable throughout the service process. I was very pleased with his work. To his supervisor, you have a keeper. He will do outstanding work for KIA. I look forward to seeing him at my next service date.
Diane Flynn
★★★★★
7 months ago
Super good experience. I had my dog with me and everyone from West Hills Kia was very accommodating. We sat outside, employees were friendly. The service was quick. I really appreciated the free iced latte!
Jeff Lindgren
★★★★★
3 weeks ago
Alex was super helpful in guiding me through a warranty repair. He made the process easy and kept me constantly informed. It wan an excellent experience!
