Town & Country Auto Repair

Bookwrm411

★☆☆☆☆

a year ago

I've had cars worked on here and everything went well. There's an employee I usually consult with who communicates well and who I trust for fair estimates and work. I did NOT get that employee this time. Wow. I took my car to a different mechanic for the same service that I chose not to pursue here and the difference was immediately perceptible. Better communication, assessment, and more transparent billing appeared to be standard practice (as they should be). It was nice to discuss a plan for my vehicle without encountering a response that can only be described as "angry."

Coy Wilson III

★★★★★

a year ago

I went to Town & Country this morning cause my brakes were grinding really bad. I was recommended by another friend and after reading their reviews I'm SO glad I took my car there. Adam was great getting me in right away and within a few hours I had my car back just like new with no brake grinding! I just wanna say Thank You so much to everyone at Town & Country for taking such good care of me and my vehicle. I'll definitely be going to them for any and all issues in the future!!! You just earned a forever customer!!! Thanks for everything!!!

Ryan Hinrichsen

★★★★★

2 years ago

My van was overheating and leaking coolant so I had it towed to this shop. They were so kind to me answering all of my questions and answering multiple phone calls from me checking on the vehicle. I had no appointment and they were able to get my car fixed in a very reasonable amount of time while keeping me updated on the status. These guys are fair on prices, honest, and the only shop I will take my vehicle to. Thanks for getting me back on the road!

Cody Fisher

★★★★★

a year ago

I used to take me car to Midas in Silverdale. Had a terrible experience and decided to give Town and Country a try... That was years ago and I'm so glad I made that decision. I have had nothing but A++++ service across the board. Best mechanic in Kitsap in my opinion!

Mighty Mu

★☆☆☆☆

4 years ago

My initial experience with Town & Country was stellar. 5 star all the way. I called for an oil change and was told I don't need to make an appointment just drop it off on Monday and they would get it done. They had it done in 20 minutes and I was on my way. Fabulous. Second time I brought my car in for starting issues. This time I made an appointment. They diagnosed the problem and replaced the battery, all within a few hours. Third time was to prep for a long road trip and some routine maintenance they had previously suggested I get done. This time, again, no appointment but I was to drop it off and they would get to it when they could. My car was ready the same day. The price was reasonable and as far as I could tell the work was good. After my trip I kept calling to get an oil change again and every time I was told they don't have time to do an oil change. I tried for 3 months and each time it was the same answer: we can't help you. I would have liked to be a regular customer of Town & Country Auto Repair but they have made it clear they don't have time for my business. I think it must be great to be so in demand that you turn away customers but it is disappointing to me because after having them as my regular shop this entire year I am now cast aside.

Chalice Markus

★★★★★

6 years ago

I have been taking my car to Town & Country for quite a few years now and am so impressed with their service! Excellent work, excellent prices and excellent customer service! You will never go wrong taking your car here. Just had my clutch replaced and it runs like a dream. And less expensive than original quote! I have my oil changed there and less than Jiffy Lube where I went for years before. They are the greatest guys. You will never be sorry!

DONALD SCHOLL

★★★★★

3 years ago

I had a spark plug blow (come out) while I was driving. I was really concerned it was going to be a very expensive fix due to it would not go back into the cylinder. I called Town and Country and told them about the issue. They set my mind at ease and assured me they could fix it for approx. $350. They were able to get me in and they fixed it just one day. This shop consists of some good guys who take pride in what they do. My family and I will definitely be going to them for now on. Thanks again guys!!!!!

Leannda Casas

★★★★★

3 years ago

These guys are fantastic, Adam is awesome, and they’re hands down the best shop I have ever had the pleasure of working with. I’ve been coming to them for a few years now, and they came highly recommended from friends in the area, and I’ll keep coming back for both routine and emergency work. The prices are fair, the work is honest, and they’re always looking out for anything amiss. If you’re tired of shops taking advantage of you for mediocre work, look no further because this is your team. Thanks for everything you guys do.

Jeizel Guevara

★★★★★

2 years ago

They fixed my car everytime it has a problem, during emergencies they are very reliable and quick to fix the problem and i didnt have to wait. Very affordable prices and reasonable! Adam is really awesome and accomodating to my car’s needs. Always a life savior. Will definitely recommend this shop to anyone!

Joshua B

★★★★★

3 years ago

First time customer, had our truck there on 3/22/23. Very happy with our service and will be a returning customer. The bolts for the manifold rusted and needed replaced, Meineke quoted us a figure that was 3 times what we paid at Town and Country.

Katarina Whinery

★★★★★

5 years ago

I don't know anything about cars and to me, there is nothing more important than having a mechanic that you can trust. Town & Country is definitely the mechanic that you can trust. Unfortunately there are a lot of places out there that take advantage of not having knowledge, price gouge you, etc, and that has not been my experience here at all. Whenever I call to bring my car in, I speak to Adam who always remembers who I am and always takes good care of me. Whenever there has needed to be work done on my cars I trust that they are telling me the truth about what needs to be done, for a fair price. In fact, they will even tell me when I can wait to take care of something to get more life out of a part, which to me just proves how honest they are there. I recommend this place to everyone I talk to, anyone who asks for a good place on Facebook, etc. I highly highly highly recommend this place. You won't regret it.

Rose

★★★★★

2 years ago

What can I say, for this small ma and pa local company except hats off to all those who have been working on my rigs for these past 5 years. Even when I've had an urgent work rig needing to be patched up and them being always booked out "for good reason!" Would still find time to help get me out of a pinch since I do mobile work and they were more than generous to always help! So for all that they have done, I'd like to say thank you!!!

Dave Leenstra

★★★★★

5 years ago

Their Subaru specialist did a head gasket job on my 2003 Legacy at 163k miles. I appreciated that he came out of the garage to answer any questions I had while I was doing the paperwork and payment at the front desk. The work was completed promptly and at the quoted price. Highly recommended.

Tracey Kramer

★★★★★

2 years ago

I love town n country auto! Being a girl I get taken advantage of a lot. They explain n are there to fix my autos not to rob me! I really recommend them for all ur auto needs! My name is now Tracey Kramer

Brendon Reed

★★★★★

6 years ago

We are very grateful for Town and Country! My Subaru Outback was making a horrible screeching noise after driving on a rough dirt road, and we were still miles from home and a bit stressed and unsure what was wrong. We limped the car to the shop and they seemed busy, but they offered to remove the front right wheel immediately and quickly found a little pebble! We were on our way in less than 10-minutes and extremely relieved. We recommended them to our friends who live in the area, and wouldn’t hesitate to go back.

Patti Clark

★★★★★

a year ago

Town and Country has been my go to mechanics for over 10 years. They are accomodating, friendly, most importantly knowledgeable and honest. I recommend them HIGHLY!!!!

Dr. Thomas Basile

★★★★★

9 years ago

We have been using Town and Country Auto Repair for many years and have always received great customer service and good quality work from them. We will continue to take our cars there for repair because we know that we will receive fair and accurate quotes and will receive quality repair work.