Williams Tire

Amy

★★★★★

a year ago

I can't say enough about Williams Tire. It was all around the best experience I've had for car repairs as a woman. I was recommended by a friend, and was not disappointed. I called ahead to schedule with a limited time frame and they worked hard to get my car back to me. Bill helped me over the phone and in person, and he and the gentleman at the front were so helpful. The mechanic was friendly and helpful, too. They were honest and prices were fair. Highly recommend.

Aaron Youmans

★☆☆☆☆

7 months ago

I received a quote for new brakes on the front of my truck, after giving all specifications on the truck. They said the price for the front brakes would be $205, which was in line with all the other shops that I called. I dropped my truck off and they called approximately six hours later with the price and said all the brakes needed to be replaced and the rotors. I did not believe the rotors needed to be replaced and said only give a price for the brakes. They said you're supposed to replace your rotors every time you replace your brakes. They gave me a price to replace all four brakes for over $2,600, not including the price of rotors to be replaced. After they gave the price, I specifically told them I only wanted a price for the brakes and not a price to replace the rotors. I took my truck to Champion tires and brakes and they replaced the four brakes for $683 in 2 to 2.5 hours and said the rotors did not need to be replaced. Champion said the rotors look decent and do not need to be replaced every time you get the brakes replaced. Williams tire has dishonest people working there and they are overcharging people for services that are not needed.

Andy Seib

★☆☆☆☆

a year ago

Used for a several years for work took my car there to get 4 new tire mount/balance they called me trying to sell me a brake job (I do my own and they did need new pads) I declined the work drove there to pickup my truck and the tech was hanging around the sales desks socializing when I said which car I was there to pickup the tech got a "oh shit" look on his face and ran into the back. My tires never got balanced (no weight anywhere on rims) rode like crap when I call them to inform them they said come on by we'll check it out (cool) i show up and they don't have time for me when I explain what's going on they said I'd have to bring my car in before 7am for them to look at it cause they're busy! Even the people at BK know you take care of the order u messed up before taking another person's order.

Charleston Towing

★★★★★

9 months ago

i had a issue after getting new tires mounted on my truck, shop attempted to fix my misunderstanding about the tire direction and why it looked like they were a different direction on driver side vs passenger side. And they proved me wrong and they are the experts for a reason.

David Hanna

★★★★★

5 months ago

The service here is always good and quick. They are very friendly people to deal with.

Russell Fair

★★★★★

3 years ago

I experienced an unexpected need for service on my vehicle while visiting family in the area. After calling several shops and getting the same response " we are booked into the middle of next week ", I was given the name of Williams Tire. I spoke with Mike and explained my situation. He checked with one of his techs and confirmed they could get my vehicle in the next day and should be able to repair my vehicle within a day or 2. I dropped off my vehicle first thing in the morning " when they opened at 8am ". I received a phone call from a technician to verify what the actual problem was. An hour or so later I was called with an estimate for repairs which I immediately approved. Another hour or so and I received a call confirming the repairs were completed. I arranged to pick up my vehicle the same day I dropped it off. Being 700 plus miles from home, I felt the service was quite quick and affordable. The staff did an awesome job. To show my appreciation, I even left a $50 tip for the techs to have lunch on me.

Leah Drullinger

★★★★★

a year ago

On a road trip to Charleston in our RV when we discovered an issue with one of our tires. After multiple calls around town we were given this business to contact- we can’t say enough about how amazing Williams Tire is! They had Trey at our campsite within an hour and had us road ready in a very short amount of time. Trey was knowledgeable and so professional. Thank you again Trey and William’s Tire for helping us out!

L isa

★★★★★

2 years ago

Just purchased Michelin tires a month ago. So happy after today's torrential downpours all along the coast. I literally drove every bridge from Mt. Pleasant to John's Island to Charleston, side puddles or should I say side lakes and not once did my car waiver. My car held the road no matter what was tossed at me today. I was going for the save a buck brand yet after talking to the manager I went with the better tires. The staff was beyond helpful even though it took me several calls to decide and make an appointment, they were very patient with my indecision. They also checked my front end alignment while I was there. It was good to go so they didn't con me into spending more money than necessary. Very much appreciated. Big thank you to Williams Tires!

Candace Hudson

★★★★★

2 years ago

While visiting Charleston from out of town, we got a flat on our wheelchair accessible van. I called Williams Tire and explained our difficult predicament, being stuck at a hotel with no way to get it fixed. Two amazing gentlemen showed up at the hotel within an hour and rescued us. They replaced the tire in short order, were unbelievably kind and concerned about us getting to our medical appointments on time. The genuine kindness these men and the owner showed us was amazing. They didn't know us at all, but they heard we were in trouble and came to the rescue super fast. Absolute professionals but more than that they care!

Meredith Howard

★★★★★

2 years ago

Amazing outcome. I have a 20 year old 21 foot RV that needed new shocks, wheels and tires. Williams gave me an estimate quickly, were able to meet my last minute requests and my bill was under the estimate. Thank you Williams Tire. My rig is beautiful. Feel free to show my before and after pics!

Jared Walker

★☆☆☆☆

3 years ago

This is the worst auto shop I have ever been to. Made an appointment to have a new suspension kit put on my truck. First day of the appointment I wait for 2 hours until they tell me the parts aren't even in yet and ill need to come back the next day. waist of 2 hours. The next day I come back, they said it should be a 4-5 hour job... 8 hours later I get my truck back with the suspension kit put on, but the alignment is way off (steering wheel was very crooked when driving straight), and I have brake problems now?! Brakes were completely fine when I brought it in. So I ask the mechanic why my brakes are messed up and why the alignment is off and they say they can't help me because its 5pm and ill have to bring the truck back in. So for the third day I bring it back so they can fix my alignment and have them look at the brake problem now. They said my abs sensor is out and it needs to be replaced... quoted me over $500 to replace a sensor that was totally fine before they worked on my truck. I said no this is ridiculous. I took the abs sensor out myself and it was covered in grease!! They said they cleaned it during diagnosis but absolutely did not. So I cleaned it myself and my abs light went off and my brakes are fine again. WHY DID I FIGURE OUT WHAT THE PROBLEM WAS WITH MY BRAKES AND YOUR MECHANICS COULD NOT?! This place will rip you off. 100% I would never recommend anyone to go here. Absolute worst experience I've ever had with an auto shop.

Madison Sorenson

★★★★★

a year ago

Very pleased with my service at Williams Tire. The experience from start to finish was easy, everyone was respectful, kind and transparent. This was my first visit and I will definitely be back!

Nancy

★★★★★

8 years ago

Have used Williams Tire for minor and regular auto issues for quite a few years. No problems. Good service, fair prices and informative regarding repairs. I recently had a fairly major job done which was a days worth of service. I ended up waiting the day with knowledge of a long day, and I was really impressed with the service I got. Before job, I was told all what job entailed, I was told how long, how much longer, (without asking, when waiting ) and while waiting was offered transportation if I needed anything and really for a wait in a auto shop was pretty good lol!! Job done, price was reasonable. Next day had a small issue arise from job done, pulled vehicle off lane, called Williams, they sent a tow truck right out, got me right into shop, and fixed problem right then and there That was a great relief. I really appreciate the effort given me the day waiting and the incident the day after. I would recommend Williams Tire to anyone and I have. Thank you, Howard, Mike, Shelton, Mark, and David.

William Colvin

★★★★★

2 years ago

Needed a set of boat trailer tires mounted on the rims and balanced. Also needed metal high pressure valve stems put on. These guys were super helpful. Had the stems in stock, and took care of things fast and very reasonably priced. Many thanks!, I'll be back!.

Brad Willey

★★★★★

6 years ago

We have been using Williams for our heavy and light duty tire service needs for many years. Top-notch service and reliability! Hands down our first call when we need tires or brakes for any of our fleet vehicles. Highly recommended.

lisa piercy

★★★★★

4 years ago

Williams Tire is awesome. I use them a lot for my company trucks and they quickly get me back on the road. They are friendly and always look to save me money while keeping my team safe. I use them for my personal vehicle as well. I highly recommend them.

Laranzo White

★☆☆☆☆

4 years ago

I purchased some steer tires in March of this year. After a couple of months I noticed an unusual wear pattern on the tires. I went in to see if it was an alignment issue and the tire technician told me that the alignment was perfect and that it had to be a issue with the tires. The tires I purchased from these people was defected tires. Well I was told that they would resolve the problem and exchange the tires for new ones and a better brand. Well after months of rejection and lies I was told today by Andre that I would have to purchase the tires and receive credit after someone review the defective tires. That’s bad business ! These guys are not worthy or stand behind their tires. Please don’t get railroad by these people and take your business elsewhere! I will NEVER recommend or refer anyone to do business with these unprofessional people !! I wish it was a rating lower than 1star I would have definitely used it!!!