1st Call Auto Appearance Service

Sharon Lewellyn

★★★★★

a year ago

Arik is a miracle worker! He was fast, efficient, professional, helpful, informative, and above all, exceptional...what a gift he has! If I didn't know that my car had an "injury," I wouldn't know! Thank you for the excellent repair. Don't think twice or look around...Arik is the best in the business!!

Gary P

★★★★★

a year ago

No doubt, this shop deserves everyone of their 5 Star rating! Friendly, knowledgeable, and thorough. I brought in my 2005 Tahoe with hood hail damage. When they gave me the estimate, I was one happy guy! We scheduled a date/time, and they were ready as agreed. In my case, the car was ready the same day! Thanks guys! I'll be back.

Elaine M

★★★★★

8 months ago

Excellent repair work and great customer service from 1st Call Auto! Aric and Ryan took wonderful care of my RAV4; replacing the bumper and repainting the rear. Affordable too!! Five stars!!

Tom Strohm

★★★★★

2 years ago

I was very impressed with Arik and his team’s work. They stripped, re-tinted and detailed my 2011 CTS-V. While the work was excellent, I was even more impressed with what was found by the team while detailing the interior. I had misplaced my Aggie ring for the past few years and they found it under the drives seat. My thanks for the great work and your team’s honesty. Will definitely use you again -Tom

Robert Stone

★★★★★

a year ago

Had repairs done to the interior and exterior of a 2012 Mercedes E350, which included repairing a tear in the vinyl of the drivers seat and paint that had peeled off of the center console. The quality of the work was excellent and the price was reasonable. I have used 1st Call for repairs on multiple cars over the years and have always been happy with the quality of the work and the price.

Steven P

★★★★★

a month ago

My old car come through 1st call auto shop for 1 day look new I am happy Eric the with knowledge and very nice customer service helpful.i really recommend to everyone you got what you paid for Not like another place ? Thanks Eric

Eric Markinson

★★★★★

5 months ago

Excellent--service, presence, and communication. The work on my rough-and-ready car was terrific and came in before their stated completion date. I recommend them highly.

Bill Jarboe

★★★★★

6 months ago

They are detail oriented. They tinted one of my cars a few months ago and I was extremely happy. Even though they are 36 miles away through Dallas traffic, I brought my second car to them too.

J Bailey McShane

★★★★★

7 months ago

I was referred to 1st Call for assistance with an issue on the roof of my truck from the DFW parking structure. I was able to meet with Ryan and schedule the service. The paint is like new and I was very happy with my experience. I will definitely use their services in the if needed and they will be my recommendation for folks in the future.

Jordan Snyder

★★★★★

7 months ago

I recently took my ‘03 Sierra over to Ryan at 1st Call for a tint job. The price was great and the quality of service was excellent. I was in and out in just over an hr which is impressive considering 5 windows were done. I’ve used 1st Call for body work too and they never disappoint. Highly Recommend!!!

Bruno Ferreira

★★★★★

a year ago

GOAT of the Bodyshop / Detailing services! I got some scratches in my 2024 Silverado and they did an excellent job. My car looks brand new again like It came right from factory. Wonderful customer service, they are super nice, they gave me a ride home and back to the shop. Highly recommended! 😎😃

Muhammed B

★★★★★

4 months ago

Love the tint & wrap work these guys did for my car. Sami & Ryan were professional & great. I highly recommend them. I will definitely come back for future projects.

James Catalano III

★★★★★

2 years ago

I'm a three time returning customer. Nobody does in better than Aric and his team. My 2002 Avalanche incurred some ice storm damage from some fallen tree limbs. There was also some hail damage that needed to be taken care of. Aric's team took care of all of my repairs and brought my Avalanche looking like new again. And they handled everything with my insurance company claim. This is the 2nd time they transformed my Avalanche, after my dad passed in 2015, they reconditioned the whole interior as well. I drive over 2 hrs from East TX to have his team work on all of my vehicles. Thanks, guys!

Steven

★★★★★

a year ago

Professional, speedy service with fair pricing—I highly recommend Aric, Ryan, and their staff. After having a bit too much fun off-roading in my Land Cruiser, I ended up with a few clear coat scratches and pinstripes on the paint. Their team detailed the exterior and removed the imperfections using an SSR (spray-on scratch removal) process and polish. I dropped off my car in the morning, and they offered me a ride home while I waited for the work to be completed. A few hours later, they picked me up, and my car looked as good as new. I’ll definitely keep 1st Call Auto in mind for all my future detailing needs.

R Klein

★★★★★

8 months ago

Aric and his team have significantly improved the appearance of my two classic/collectable cars. Paint touch-ups, color sanding and polishing. All done quickly, professionally, and for very reasonable charges. Great people! Nice facility and conveniently located (for me!). I have - and will continue to - strongly recommend them without any reservations!

Josh Smith

★★★★★

11 months ago

Since 1994, 1st Call Automotive Appearance has firmly established itself as the pinnacle of auto detailing excellence in Dallas, Richardson, and the greater Collin County area. With over two decades of experience, this esteemed establishment has set the standard for quality and customer satisfaction in the automotive appearance industry. One of the standout features of 1st Call is their specialization in a wide range of services, including auto refinishing, hail and dent repairs, touch-ups, vinyl wraps, paint film protection, as well as detail and paint correction. Their expertise in these areas is evident in the meticulous work they deliver, ensuring that every vehicle leaves their care looking its absolute best. The team at 1st Call demonstrates a deep commitment to perfection and craftsmanship. Their attention to detail is unmatched — whether it's restoring a vehicle's exterior to its former glory after a hailstorm or carefully applying a vinyl wrap to give it a fresh new look, customers can expect nothing less than outstanding results. Upon visiting, I was immediately struck by the welcoming atmosphere and professionalism of the staff. They take the time to understand each customer’s needs and preferences, which is a testament to their dedication to achieving complete satisfaction. Furthermore, their knowledgeable team is always ready to educate clients on maintaining their vehicles’ appearance long after leaving the shop. The quality of products used at 1st Call is another aspect that sets them apart from the competition. Utilizing only top-tier materials for paint protection film and detailing ensures that the aesthetic of your vehicle is not only visually stunning but also well-protected against the elements. Overall, 1st Call Automotive Appearance is without a doubt a leader in auto detailing. For those residing in or around Dallas, Richardson, and Collin County, I highly recommend their services. Whether you're looking for a basic detailing or more extensive work like refinishing and vinyl wrapping, you can trust that 1st Call will exceed your expectations and deliver unparalleled excellence every time.

Angel Alvarez

★★★★★

a month ago

I recently brought my truck into 1st Call Auto Appearance Services for a full ceramic tint and Paint Protection Film (PPF), and I am beyond impressed. ​ The attention to detail is clearly on another level. The ceramic tint was applied flawlessly all the way around—no bubbles, no peeling edges, just a perfect factory-looking finish. If you’re on the fence about ceramic, it’s a game-changer for heat rejection. My truck stays significantly cooler now. As for the PPF, the application is so seamless you can barely tell it’s there, which is exactly what you want when protecting your paint from rock chips and road debris. ​ What really set this experience apart was the staff. From the moment I walked in, everyone was incredibly friendly and genuinely helpful. They took the time to explain the different film options and made sure I was choosing the right protection for my specific needs. It’s rare to find a shop that combines this level of technical skill with such great customer service. ​ If you want your vehicle handled by pros who treat it like their own, go to 1st Call Auto Appearance. My truck looks amazing and is now better protected for the long haul. I’ll definitely be back for any future work!