A-1 Automotive

Randy Scofield

★★★★★

7 years ago

I have used John's Foreign Car service for several years and their service has always been the best. They won't "fix" something if it isn't wrong. They do an excellent job and they stand behind their work. Recently, we had an issue, and John wasn't sure that it was their fault, but he stood behind the work and fixed our car. I like dealing with people like that, and I would recommend John's Foreign Car Service to anyone.

Deborah Norwood

★★★★★

3 years ago

Trustworthy and very respectful location. I have taken both of my vehicles there. I won't go anywhere else. I know they're going to be honest and fair. If you ever need your vehicle looked at or repairs done A-1 is the place to go. Owner left his keys in my car when he did a test drive. When I returned the keys he had a thank you card with a gift card for me for returning his keys. Very thoughtful and I felt appreciated. Five Stars!!

DAVID LONG

★★★★★

8 years ago

I been going to Johns foreign auto repair for over 3 years now for my oil changes and any car issues that come up. They have always provided excellent customer service. The price is always reasonable. Three years ago my turbo went out on my car and the owner personally gave me a ride home once my car was dropped off. They also made sure it was fixed in a timely manner. Because of their customer service And reasonable prices, I will always go to this business. Thank you.

Emily

★★★★★

Edited 6 years ago

I had my car service from the previous owner and had a good experience so I was reluctant to leaving my car with the new owners. I had a bit of a problem in the beginning with a faulty part, these guys made it right. Rocky even came and rescued me when I got stranded in an intersection, gave me A car to drive back to the shop AND gave me a ride back home. They replaced the faulty part over the weekend and the car ran great. I was a little shaken up by the experience so it took me a couple months to trust the car again. Now the car runs great and I'm super happy with it. Accidents happen ago that matters to me is righting the wrong. Rocky and Chris absolutely did, Rocky even called twice in the month after the service to double check the car was OK. It's so nice to know that a mechanic stands behind his work. I trust if anything ever were to happen again they would be happy to help. Overall nice guys and high level of customer service and integrity. Thanks A-1!

* CC*

★★★★★

3 years ago

So thankful to find this gem! What a great little shop! Excellent service, Bailey made my appointment for the next day..super quick. I had my oil changed, more work next week is scheduled. Fair price, great customer service..I'm so grateful to have found this place! Far better than the awful Chevy dealership I use to go to! Quick service and diagnostic, from now on this is where I will take my vehicles! Thank you Bailey and Rocky!

michelle campbell

★★★★★

8 months ago

I just dropped by for my brake light which was out. They fixed it immediately and didn't change me anything. I highly recommend them. Thank you so much!

Kaylee Hinton

★☆☆☆☆

2 years ago

I took my car here to get checked because I was noticing my steering wheel shaking and whole car vibrating while I drove it. It was inconsistent but happening often enough to be concerned. Knowing it’s an older car, I thought for sure it would be something obvious to diagnose and fix. Well, turns out that was not the case for A1. They supposedly drove my car several times over the span of 2 full days and couldn’t recreate the issue. I asked if they fully inspected it to see if they could see anything concerning, but the guy there (Ricky/Rocky maybe?) assured me the car was in great condition for its year and there was nothing visibly wrong with it. I was advised to just “wait it out” until something worse happens, which doesn’t really seem like safe advice to tell a customer… but I digress. They ended up charging me $180 which I thought was absurd, but I was trying to be understanding of their time. I had to trust their professional opinion and move on. Later that SAME day, I had to drive out to Ridgefield and the car started shaking about 10 minutes into the drive. It actually got so bad that I had to pull over because I thought for sure the wheels were going to go out of control and take me off the road! Long story short, someone I knew offered to take a closer look at it and they immediately discovered issues with the brakes, roters, and the alignment. Go figure. If A1 would’ve taken the time I paid them for to look deeper for the issue they would’ve discovered this. Instead they took my money with no explanation or help whatsoever. I don’t normally go out of my way to write reviews, but as a woman looking for help in a male dominated industry known to rip-off women, I really rely on reviews to find good service. Overall, I feel very taken advantage of and will not trust this place again.

Mickey Morelos

★☆☆☆☆

3 years ago

Saw this place had a ton of stellar reviews and almost a perfect five star rating, so I went to their website to fill out an appointment request. I needed my back blinker replaced, and it was also time for an oil change. I never heard back. I left my phone number and email on said appointment request, checked every folder including junk, and nothing. I waited about a week and a half before going to another shop (its now been about a month.) I ended up going to Casey's Independent Auto Repair up the road and got quick honest service at a fair price from them. (I highly recommend them.) I understand setting up appointments online is the norm now thanks to Covid, and I understand places get backed up, but I guess this place is doing so well that they don't need, want, or care for my business.

Tifany Grant

★★★★★

2 years ago

A really great business who took the time to attach the damaged skid plate and bumper trim under my car while I wait for the collision place to do the remaining work. I had people stopping me to ask if I knew I was dragging them under my car. I did and needed to avoid any further incidents or conversation for a few more weeks. The office was neat, orderly, and the professionalism was a great touch to my hectic morning. The time spent there was brief but the fact it was done so quickly is appreciated.

Sebastian Furimsky

★★★★★

2 months ago

The team is amazing. They get the job done fast and provide different options.

Carolyn Marinier

★★★★★

a year ago

I have taken several of our vehicles to A1. Rocky provides great customer service! They are flexible with my schedule and very reliable. They never try to push more work than what is needed. In fact they have done the opposite. Trustworthy and excellent work. I would highly recommend them.

Chad Bulle

★★★★★

4 months ago

Friendly and straightforward. It's the only place I've been for service that doesn't feel like they're trying to get you to spend an extra $500 - $1,000 every time you go in

Grace Hecht

★★★★★

a year ago

10/10 would recommend! I was told by another shop that they couldn’t find the problem with my car and it wasn’t safe to drive my car. I found A1 Automotive, gave them a call and they squeezed me in the same day. They were able to diagnose the clear issues with my car and fix it so it’s running smoothly. They’ve gained my trust and I’ll definitely be back the next time I need any car service.

Tim Olson

★★★★★

11 months ago

A1 Auto was able to fix my vehicle in less than 1 day that another local shop couldn’t do in over 3 weeks. Great prices and honest work. I’ll take all my fleet and personal vehicles to A1 Auto now. They have my business.

Steven Rhine

★☆☆☆☆

4 months ago

Spoke with cory on replacing exhaust manifold gaskets avoid this place will over charge for parts. If retail on parts is 50 he said would charge 100 lol. No thank you!

autumn thompson

★★★★★

8 months ago

Rocky was absolutely amazing! My AC had gone out a few months ago, I went to an unreliable shop and they didn’t even end up fixing my AC. My husband and I brought my car into Rocky; he was honest and upfront and quick. I picked up my car a couple days later and the AC stopped working again; confused we called A1 and they had us bring the car back in that day with no diagnostic fee. Rocky called us back and found the issue, it was another unrelated part that needed to be replaced. Rocky only charged us half price and got in done within the hour! Now my car is back home and my AC is working beautifully! Thank you Rocky for being quick, honest and reliable. We will only return to you and A1 for future services!

Swaleh Khamis

★★★★★

6 months ago

I truly respect the way Greq does his work. He is always upfront, honest, and takes the time to explain everything clearly. It’s rare to find a mechanic who treats customers with such respect and integrity. I always know my car is in good hands with him, and I highly recommend his services to anyone looking for a trustworthy mechanic.”