Adler Automotive

Claudiu Inocan

★★★★★

6 months ago

I can't say enough good things about this shop. From the moment my daughter walked in, Jake and the entire staff was friendly, professional, and genuinely interested in helping her. They took the time to explain what was going on with her car in simple terms and gave her peace of mind. It's refreshing to find a mechanic shop you can actually trust. I highly recommend this shop to anyone looking for reliable, honest, and skilled automotive service. She won’t be taking her car anywhere else until she graduates Tech and leaves Lubbock!

Rich Lam

★★★★★

11 months ago

Jacob is awesome. They're courteous, fast, and honest. Initially we thought there was an issue with the shocks and struts, but it turned out to be the control arm. Great job! Thanks a million

Lexie Leva

★★★★★

4 months ago

Best customer service ever. Kindest people and got my car fixed in less than 3 hours. 100% recommend them to anyone in Lubbock

JDK Kelley

★★★★★

4 months ago

My daughter has a hundai that is in great condition but a 2015. It is more valuable to repair than getting a new car. Adler does such a wide variaty of services I look forward to having a locally owned and operated saftey net for my repairs.

Dan Parker

★★★★★

7 months ago

I know that with anything you can't please everybody. But their 4.7 star rating is truly underrated. In my books they are a five-star quality. They took in my 2016 Town and country minivan. The AC was blowing semi cool to warm air, not cold air. I was concerned that it had a leak or the AC unit had to be replaced. Because we have two special needs adult children we needed to have a good air conditioner in the car. They were able to take me in the following day to do a diagnostic. A few hours later they called and said that it was fixed! They told me that the inside cabin filter looked like it was the original one out of the factory. Replaced it and it blew cold air. They charged me $9 for labor and price of the filter . So delighted I had them changed my oil. They topped off all my fluids as a common courtesy. There are three things that make your life so much easier. Have a good barber, a good doctor and a great mechanic. Now that I have all three. Life is good. Thank you Jacob and the whole team for making my experience a 10-star rating.

Frances P

★★★★★

a year ago

I highly recommend coming here for repairs! My pickup had a concerning rattle sound, I took it to other places and they kept throwing parts at it without fixing the noise. ADLER did not! They actually found the issue and had it fixed fairly quick after ordering the parts. Jacob was amazing and gave me a courtesy call at the end of every business day to give updates while my truck was in their possession. I appreciate this more than you know! I hate leaving my vehicles with shops that go days and even weeks without hearing what's going on. This put my mind at ease. They were very friendly, honest, reliable, knowledgeable and affordable! Above all, they guarantee their work! Please don't waste your time or money going anywhere else. They will be my go to place from now on!

Evan LeBlanc

★★★★★

a month ago

Great prices, great service. One of the better auto shops I’ve been to.

Naomi Cobos (killeryoshi6)

★★★★★

8 months ago

I had to take my car to get checked because my ac wasn't working properly. Turned out I needed a new compressor. They got me fixed up in a timely manner. Jacob was very helpful and informative. My ac works so much better, thank you Alder Automotive!

William Ta

★★★★★

a year ago

"Outstanding Service from Thad & Jacob!" Thad and Jacob did an amazing job on my transmission! From start to finish, they were professional, knowledgeable, and went above and beyond to ensure everything was running smoothly. They took the time to explain the work they were doing and made sure I was comfortable with the process. My car now drives like a dream, and I couldn't be happier with their service. If you're looking for honest, skilled mechanics who truly care about their customers, Thad and Jacob are the ones to trust. Highly recommend!

shandi warren

★★★★★

11 months ago

Jacob and the team were amazing! They found the issue quickly, and were able to fix it quickly as well. Pricing was very reasonable. They even gave me a quote for another service, and discussed concerns with me. I'll definitely be back.

andrea herrera

★★★★★

11 months ago

As the daughter of a mechanic back home in Houston, I was so nervous to find a good mechanic here in Lubbock that I could trust. This place is absolutely amazing and my dad is so grateful that I have a place here that will take good care of me and my car. These people treat you like family and call you every day to update you and reassure you about your vehicle! Jacob is the best!!

Chris Hinders

★★★★★

9 months ago

Great service, great communication and fair prices! Needed brakes and an AC check on our car. They gave a quote for work after inspection and had it done within a few hours of approval of the repairs. Definitely recommend.

sam siddons

★★★★★

9 months ago

Limped into town with a suburban overheating on the way here from Austin… got my car here the following morning and had them take a look… they diagnosed that the water pump had a small leak and that was the cause of the problem… they new we were leaving town the next day after orientation and they took care of me quickly with tremendous service and kindness. Cannot recommend them enough and now my son will have a relationship with an auto repair shop while he is here at Tech. Thank you guys! Cannot recommend you guys more! Sam Siddons

Marwan Dr

★★★★★

4 months ago

Fixed a fuel very nice, professional and fast repairs. Prices are good.

Amber Flores

★★★★★

a year ago

Absolutely Impressed with the customer service and knowledge that the staff here has. Thank y'all for getting my vehicle back to being reliable. Jacob kept me informed throughout the entire time that my vehicle was in their possession. I appreciate the service your repair team provided me with. Would hands down recommend Adler Automotive to anyone needing repairs done.

Dina Sales

★★★★★

a year ago

Jacob is very friendly , professional and knowledgeable at what he does. Always called to give me an update on my truck, gave me estimates before s starting anything. I will recommend Adler automotive to anyone and I will sure use them again for any mechanical issues for my vehicles. Reasonable prices as well

Cedar

★★★★★

a year ago

These guys were so awesome! Was driving through the area and needed my alternator replaced, they did so quickly and without hassle. Very nice people and gave me options to check out in case it wasn't the alternator- luckily it was and we've been driving great since!!