Advance Auto Parts

Maria Garces

★★★★★

a month ago

Friendly folks and we're able to give me through information on the code reading. Was in and out in less than 10 minutes.

Dayis Murillo

★★★★★

8 months ago

I had a great experience today thanks to Travis! He helped me install my car battery quickly and made the process super easy. His service was excellent and professional. Thank you, Travis — you’re the best!

Cora Parker

★★★★★

2 months ago

Amazing customer service ext from Mike and the team. Extremely helpful, professional and patient.

Anthony Hernandez

★☆☆☆☆

a month ago

We arrived at the location at around 7:30 we tried the doors and found them both locked then made a call and someone picked up said “the doors are open” “try the doors” and then “I’ll be right there” then nobody showed up then we looked through the windows and found no one in the store

Marian

★★★★★

a month ago

Jonathan and Mike were extremely helpful and resolved my car battery issue very professional and great customer service.

David

★★☆☆☆

a year ago

**Review for Advanced Auto Parts** I recently had a deeply disappointing experience with Advanced Auto Parts that I feel compelled to share. My 2018 Honda Odyssey EX-L requires an AGM battery due to its high electrical load. Despite clearly communicating this to the associate when I purchased a battery in July 2022, a lead battery was installed instead. This mistake led to numerous electrical issues, including hesitation when applying the throttle, traction control problems, braking issues, and various spontaneous system failures. After multiple visits to my mechanic and countless hours of my own time, the root cause was finally identified when I opened the vehicles battery compartment to find the incorrect battery. Unfortunately, when I returned the faulty battery under warranty, the same mistake was made again. The wrong battery was installed, despite the battery cover clearly stating "AGM" which all makes sense but when voltage tested everything appeared normal. I want to acknowledge Mike, the store manager, who did try to assist with the issue. However, his initial attitude made me feel as though I was just another patron looking for a handout from some entitlement therory or misconceived notion, which was far from the truth. This experience has cost me thousands of dollars and countless hours troubleshooting, not to mention the safety risks posed by the electrical system failures to myself and my children. Mike advised me, that pursuing legal action against Advanced Auto Parts would be futile, and he is definitely correct as they would likely deploy a team of lawyers to crush any accountability or responsibility which is S.O.P for almost every entity in America. This situation highlights the imbalance of power between consumers and large corporations. It's disheartening to see how little control we have over these entities that dominate our lives. Mike is a quality manager and did not have anything to do with either transaction or installation of the wrong battey. Unfortunately their parts database recommendeds the wrong battey and that small detail i can only assume most likely injured and/ or killed people as a result. To anyone reading this, I urge you to stand up for your rights and not let these companies get away with negligence. We deserve better. It's up to Manager's like Mike to ensure these checks are balances are done correctly. The Corporate Masters don't want his input either. Bottom line business tactics and profits are more important than everything else.

Cory Holschbach

★★★★★

a month ago

Every time I come in here these guys are always super helpful and honest about what I need. Mike and Logan are the shit! Won’t shop anywhere else!

Kathryn Marimon

★★★★★

a month ago

Mike was awesome and ever so helpful! I always have a good experience at this location and why I come back and recommend to others!

West

★★★★★

a month ago

Awesome service .went in thinking I had to buy windshield wipers but Adam voluntary came out wipe my wipers blade clean and that did the trick .I'll be back definitely when they really go bad .thank you Adam

David Corbera

★★★★★

5 months ago

Travis was amazing, patient, knowledgeable, kind and patient. He helped me look into my car battery and ended up having to replace it as it was no good. Travis made the overall experience easy and smooth. He provided me with different options and installed my new battery. Give this man a raise and a promotion.

LIS FRANCES

★☆☆☆☆

4 months ago

It's truly frustrating what's happening to me. Yesterday, November 22nd, I bought a replacement part for my vehicle, specifically an alternator. They told me that if I returned the old part, they would give me $40 back. I went to the store with the old part inside the box of the new one. I asked the store employee for the box and explained that I needed it for the warranty. He told me it wasn't necessary to take a picture of the box and that the receipt was sufficient. The new part didn't work; it's not working. I went back to the store today, November 23rd, and the same employee who told me the box wasn't needed is now asking for it to exchange it. I explained that they had the box with the old part, that he himself had told me it wasn't necessary, but he flatly refused to exchange it without the box. I urgently need a solution to this situation. Thank you.

Hector Lopez

★★★★★

4 months ago

⸻ ⭐️⭐️⭐️⭐️⭐️ Five-Star Service from Travis and the Team at Advance Auto Parts! I don’t usually write reviews, but this experience deserves it. From the moment I walked into Advance Auto Parts, Travis—the manager—treated me like family. I came in trying to get the right batteries for my golf cart, and even though I accidentally bought the wrong ones, Travis and his team had my back every step of the way. They didn’t just process a transaction—they took care of me. Travis was patient, professional, and went above and beyond to make sure everything was handled smoothly, right down to issuing a refund for the incorrect batteries without any hassle or judgment. You could tell he genuinely cares about people and takes pride in running his store the right way. In a world where good customer service is rare, Travis stands out as a true king of customer care. If every store had a manager like him, the world would be a better place. Huge thanks to Travis and the Advance Auto Parts team—you’ve earned a loyal customer for life! 👑🔋🙌

Raul Gonzalez

★★★★★

a month ago

Michael was extremely nice! He changed the battery of my car control even when he don’t have to do it. I had no idea how to do it and he helped me! Thank you so much.

danny albert

★☆☆☆☆

4 months ago

Since Mike was transferred to another location, this Advance Auto has gone downhill. He was the most knowledgeable, reliable, and customer-focused employee in the store. My family buys a lot of parts because my husband works on cars, and Mike always knew exactly what we needed, never made mistakes, and provided excellent service every single time. The store has not been the same since he left — customer service, accuracy, and overall organization have noticeably declined. We truly need Mike back at this location. He was the reason many of us came here instead of other parts stores.

Steven Diaz

★★★★★

a month ago

I had mike check out my items at my local advanced auto parts; he was extremely informative and helpful and made the shopping experience painless. Very kind individual with a strong passion in making sure the customer is satisfied. Thank you Mike, for recommending me the jump starter!

Pierre Delecto

★★★★★

a month ago

Was in the area visiting and needed a part quick. Adam and Logan were incredible. Helped me with the trailer hitch I needed that was not at a different store nearby. Also helped me with removing the old part on my truck that was stuck. Excellent experience, will definitely be coming back when I’m back in the area..

Chavion Bruce

★★★★★

a month ago

Mike and Jonathan were absolutely awesome! Even though it was close to closing time, they quickly helped me change my battery. The manager, Mike, went out of his way to make an exception so I wouldn’t be stranded, and Jonathan was extremely efficient and professional. Excellent customer service!