Airstream of New Hampshire

Jeff Heath

★☆☆☆☆

a year ago

Lack of communication amongst the service team resulting in delay after delay in servicing our 2021 Classic 33 purchased new from them. Poor detailing after requested and paid for leaving 4 months of accumulated pine pitch sitting in their lot due to lack of communication. Will not return back there.

Zeke Brown

★★★★★

5 months ago

Jesse and Chris have been fantastic. Super helpful with answering questions about our Basecamp and have performed some service quickly and without issue. Highly tecommend this crew in NH!

Blair Bauer

★★★★★

4 months ago

Got camper fever when I was living in Manchester and decided I wanted to tour an airstream or two! Mike showed me around and happily gave me numbers and details for each one we toured. I didn't purchase anything that day, but I'm not giving up on my camper dreams!

Jeremy West

★★★★★

2 months ago

My wife and I finally took the plunge and bought an Airstream. The whole process from browsing to purchasing was very professional and we felt very supported. I especially appreciate the demos and walkthroughs.

Kelly Hale

★★★★★

a year ago

Worked with Dan to complete the purchase of my first classic. Excellent service and product knowledge. Was instrumental in helping getting me through the process of owning a new rig. Suggest asking for him by name if you’re looking for a new RV.

Gary Conboy

★★★★★

a year ago

I have purchased 3 Airstreams from Nashua. Dan Murphy was so helpful in resolving service issues with my first one (Basecamp) that I was thrilled he joined their sales team and bought both of my subsequent trailers from him. Dan has continued to support my service issues and I would not hesitate to go back to Dan for any further purchases.

Crimson Wave

★★★★★

6 months ago

Not all airstream dealers are cerated equal. Jesse in the service department is hands down the best manager I have encountered when it comes to customer service. Every airstream dealer, rv repair shop told us it would be months before they could look at rig. Jesse got us in immediately, was patient with us, and continues to be of help at every turn. They clearly care about their customer, reputation, and quality of service. Don’t go anywhere else.

Kristen Warner

★★★★★

a year ago

Our relationship with Airstream of Nashua began in 2018 when my husband and I bought our first Airstream. It was a 16' Basecamp. At that time, Dan Murphy was a tech there. He was so incredibly knowledgeable and we were brand new to the Airstream world. Dan made sure before we left the lot, we felt comfortable with all the different parts of our new home on wheels. Fast forward to 2024. We still love Airstream of Nashua. We love the small intimate business that they have created, taking the time to treat each of their customers as important. The service department has gone through staffing changes, but in our experience, they have continued to make things right and have taken good care of us. I would be remiss not going back to Dan. Dan moved to sales soon after we bought our Basecamp, and has been there for our three Airstreams since then. Having the service background enabled him to become an incredible salesman. I remember calling him on a Sunday from Florida in a panic when we had water leaking through our roof vent during a rainstorm. He put himself through to Facetime and walked us through how to take care of the problem until we got back home to NH. We didn’t check the seals as we should have on the roof. Dan and his service department never chastised us about maintenance, but took care of it and showed us how to check our roof annually to avoid this happening again. We recently purchased our fourth Airstream from Nashua and we always joke that this will be our last. Our last purchase was really buying the same Airstream. It is a another 25’ Flying Cloud (our previous one was a 2019 Flying Cloud). Dan sold us on the improvements in the new 2024 such as the on demand hot water system, redesigned door latches, 12 volt fridge, composite floor, 2000 watt inverter, etc. He also pointed out less noticeable upgrades such as the powder coated frame. Regardless of our first or fourth, we know all we have to do is pick up the phone and ask Dan, Jesse, Connor, Chris or Jay a question and one of them will get back to us. Thank you all for making our Airstream life a better one. All of you have been great!

Joy Viola

★★★★★

a month ago

I can't recommend the service department of Airstream of NH more! It had been my dream to live the "Van life" with my 2 golden retrievers and I bought an Airstream Atlas from a dealer at the Hershey RV show and it had so many issues. I took it back to NH and Rico and Jessie treated me with so much patience and respect, something sadly missing in the treatment of women in car/mechanic spaces. They got me up and running and now I feel they are part of my "Van Life" family!

Tammy Shaw

★★★★★

5 months ago

We were so grateful that the folks at Airstream of New Hampshire were able to take a look at our Airstream when we suddenly discovered a problem on the first day of our trip. Jon in the sales department responded to my message right away and alerted the service department first thing in the morning. The service manager, Jesse was responsive, patient and reassuring, working us in. Oh course, they took care of the customers who had appointments first but we didn’t wait to long to have them take a look. Though they were unable to resolve the issue with our hot water heater, the technician took time to trouble shoot and give us advice so that we could continue on our trip despite the problem. He took extra time to advise us on other issues and gave us helpful suggestions. Everyone we spoke with was polite, supportive and professional. We highly recommend Airstream of New Hampshire. If we were in the market for a new RV, we would go there!

Colleen Souza

★★★★★

a year ago

My husband and I purchased an Airstream two months ago at Airstream of New Hampshire. Not only were we new to Airstreams, we were new to campers/RVs. We didn’t know what to expect and, honestly, anticipated an experience that included condescension and pushy salesmanship. We couldn’t have been more wrong; we were greeted by friendly, helpful service technicians who let us know that the sales team had just stepped out for five minutes and would be back, but offered to unlock and open up any camper we were interested to view until they returned. Just a few minutes later, we met salesman Dan Murphy, who was awesome: friendly, laid back, informative, and incredibly knowledgeable of all-things Airstream. The whole purchasing experience was smooth and easy. Picking up our camper was also a breeze, with Jason giving us a thorough demonstration of everything inside and outside the camper, even providing his personal phone number if we forgot anything or needed any assistance. We highly recommend this dealership and their team whether you’re buying your first, second, third, or fourth Airstream.

Isaac

★★★★★

a month ago

A businesses reputation is built on the sum of its staff. Airstream of New Hampshire gets a five star review for their sum. Each staff member that I’ve interacted with has been professional and courteous. From the sales team, parts to service dept. I’m all smiles. Thank you Airstream of NH

Diane Wilson

★★★★★

3 months ago

We bought our 25ft Flying Cloud from Airstream of NH in Nashua in 2021. We have had dealings and service from them since that time and have never had anything but the best experience. Jesse and the service people have been friendly and great to work with. They have given us wonderful advice for some small issues that occur when we’re “on the road!” Without hesitation I would recommend them to anyone.

Alex Underwood

★★★★★

a month ago

The service department is top notch! We had multiple issues with our Atlas buying unfortunately from a different dealership. Jesse and Rico treated us with respect , kindness and frankly gave us fantastic customer service and advice! We could not have asked for a better experience and so glad we have them in NH as machines break- and knowing they are there for us in the future frankly puts our minds at ease. We truly appreciated their and the whole teams help and guidance and are grateful!

Marsha Lawson

★★★★★

3 months ago

I am very happy that Airstream Of New Hampshire takes care of my Flying Cloud. The service manager and staff are friendly and knowledgeable. I also appreciate how well everyone communicates with me. I get good explanations about what needs to be done.

Ruth Marvin

★★★★★

3 weeks ago

I would like to recognize the excellent customer service we received from Jessie at Airstream of New Hampshire. Jessie assisted us during a warranty process and was absolutely outstanding to work with from start to finish. From the moment we began addressing the issues, Jessie was professional, responsive, and extremely helpful. He took the time to listen, carefully reviewed the situation, and made sure everything was properly documented. Throughout the process, he kept us informed with regular updates and was always quick to respond to our questions. What stood out most was Jessie’s dedication to customer service. He went above and beyond to communicate with the manufacturer on our behalf and ensured that our concerns were clearly presented. His professionalism, transparency, and willingness to help made a potentially frustrating situation much easier to navigate. Customer service like this is rare, and Jessie truly represents the level of support customers hope to receive when purchasing a premium travel trailer. His commitment to helping customers and his attention to detail reflect very positively on the entire team at Airstream of New Hampshire. If you are considering purchasing an Airstream or need service support, I highly recommend working with Jessie and the team at Airstream of New Hampshire.

Dennis Blanco

★★★★★

4 months ago

I recently had the pleasure of purchasing my Airstream from Airstream of Nashua in New Hampshire, and I can’t say enough good things about the experience. From start to finish, it was truly top-notch. First, a huge thank you to John, my sales representative. John assured me that everything would be perfect when I arrived, and he absolutely delivered on that promise. The process was smooth and seamless thanks to Xan in the finance department—spelled X-A-N—who had every piece of paperwork ready. I practically just had to sign and head out the door. A very special shout-out goes to Mike, their incredible service rep. Mike spent over two hours walking me through every single system on the Airstream, letting me video record everything so I’d remember it all. He even helped me hook up the trailer and gave me tips on maneuvering, which was a big deal for me because this was my first time towing anything. I drove all the way from New Hampshire back home to Florida, and thanks to Mike’s guidance, I felt confident the whole way. For anyone considering Airstream of Nashua, I can’t recommend them enough. This review is a heartfelt thank you to John, Xan, and especially Mike for making everything so easy and enjoyable. Thanks to their team, I drove away feeling confident and well taken care of on my long journey home.