Arapaho Automotive

William Reynolds

★★★★★

10 months ago

I found this spot a few years ago when Honda dealer was a day wait for regular inspections. They are very friendly and fair priced!

Cara Jermstad

★★★★★

3 years ago

We have been going here for years and have been very satisfied with the service we've received over the years. We have older cars, some over 20 years old. We have foreign cars and domestic and all the care we've received has been clear, fair, quick, and consistently great. I also enjoy the fact that they explain things to me clearly and respectfully so I understand and not "man-splain". I love them and highly recommend!

Noelle J

★☆☆☆☆

2 years ago

I've been here 4x total and the last two weren't good. I had my spark plugs replaced on the 2nd to last visit and the car sounds different now. I also asked for other things to be checked & they blew it off. My receipt was scribble, not itemized. So they essentially get away with charging you for whatever. Yesterday i went to get my tires rotated & and an inspection. My car is missing a hub cap so I know they wouldn't be dumb enough not to rotate them. It took them 14min total. Walked in at 12:40 & was rung up af 12:54. I looked at my car and all the tires were in the same place. I confronted them and they argued that the mechanic did do it. But added they didn't feel I needed it. So they charged me $31. I also didn't hear the tool they use to unscrew lug nuts nor did I hear them lifting my car. If they manually did that then I would've been sitting for an hour. Complete liars. I thought they could at least do simple things like these but they must think because I'm a female I don't know any better & shouldn't ask questions. On top of that, the fact that I've seen the same men there all the time and they aren't even friendly to returning patrons. They just use hand gestures and mumble at you. All their customers seem to be men too. If you are a woman, definitely do not go here. I just want to take care of my car, she's old and mechanics who blow you off are not the ones you want. They should be talking to you & educating you. If you need or dont need something and be mindful of those of us who work from home. I will no longer be doing business here.

T R

★☆☆☆☆

3 years ago

I was told to come back on Tuesday because they didn't have the time to do my oil change. Two men who came in after me asked for oil changes and were able to do so. All that I was able to do was my state inspection. The only reason I chose this place was the fact they are open on Saturday. I work Tuesdays just like you do. The pricing looked good here and I thought the reviews are good but I was not treated well. I'll look for another shop in the area.

Dave Rieder

★★★★★

2 years ago

Arapaho Automotive did a great job yesterday getting my RAM pick up truck inspected. It took maybe 10 or 12 minutes for them to knock out the job. They were very nice and the waiting area was comfortable and cool during these hot temperatures we’re having around here. I’ll definitely go back again.

Ashton McCary

★★★★★

a month ago

Went for a state inspection. They got me in and out in 20 minutes.

Kelly Patton

★★★★★

a year ago

Best car repair in Richardson. They will keep at it until they solve the problem. Fair pricing and everything detailed on the receipt . My 2013 Escape needed so much work now drives almost like new.

Pamela Mohammed

★★★★★

a year ago

Went for a oil change. Was done within 15 minutes. The best part about this place is they did not try to upsell. What i mean by this is that other places will find things wrong so that you spend more money than what you went in for and they did not do that.

Kyle HMMLM

★★★★★

4 years ago

Had a State inspection with no wait. I had them check power steering oil and they said it did not needed to be change. Honest service and nice staff working at the facility.

Suzanne McCrary

★★★★★

4 years ago

While visiting the Dallas area, my Lexus' alternator quit charging the battery, causing the car to quit running with little notice. After I called AAA to tow the car, Arapaho Automotive had the problem diagnosed in short order and were able to install a new alternator the next day. Wonderful service!

Caroline Duncan

★★★★★

4 months ago

We’ve been using this place for years. Always happy with their great work and fair prices.

Pam pobanz

★☆☆☆☆

3 years ago

My (86 YO) mom has taken her car here for years. But, this last visit has me hoping she will NEVER set foot in this place again. If she does, rest in my attendance WITH her. 🙄 Her car is 2018 and they con’d her into TWENTY new $7 lug nuts because they have ALL(?) failed coincidentally at the SAME TIME!!! Then left her with NO AIR in her ‘newly rotated tires!!!!!’ You’d think PROFESSIONALS would have NOTICED the tires they JUST ROTATED were low(?)!!! See pic below tire of pressures: I’ve owned my 2010 truck of the same brand for ten years (195k miles) and HAVE NEVER been charged for ONE lug nut. And, I rotate the tires at least 2x annually! Yes, these guys have a different customer service model depending on your age, race and GENDER…. It’s GROSS If you don’t want the ‘little lady’ treatment, I’d skip this one…

John E Nicholson BBA

★☆☆☆☆

8 months ago

Sadly, I post a grossly over charging 4.5 hours quote to replace an alternator for my 2014 Toyota Camry. Having owned a Chevy Nova since new, I have replaced alternators in the past. Now at 77, I am less likely to do the work myself; however, the thought of several hundreds of dollars, created a challenge. I finished the work in less than 45 minutes. For oil changes or inspections they are reasonable, but for less routine service, I strongly suggest getting a second opinion/quote from another shop before accepting a quote from this company.

Murat Simsek

★☆☆☆☆

5 months ago

I sent my employee there to fix one of our cars, There was a bald guy, probably Arabic originally, was super rude, even there was almost no customer he was acting he was busy and giving random prices which isn’t matching with the quotes he gave earlier. Not trustworthy and not reliable place. Don’t recommend.

Baharan Muse

★★★★★

2 months ago

Great service. Called and got a tow and new battery. They were honest and fair prices.

Daniel

★☆☆☆☆

5 months ago

If I could I would give them zero stars. I feel bad for the one American worker who's actually really nice in the shop but everybody else is very disrespectful and demeaning. I brought in a new to me car for purchase and paid the hundred something dollars that it was for a bumper to bumper inspection. I let them know I understood the left wheel bearing was already bad and that was it. When I picked up the car they simply told me the only thing wrong with it was the wheel bearing and the AC compressor. Less than a month later I found cracked control arm members completely blown out bushings and many other problems that any first year auto tech confined within the first 60 seconds of having it on a lift. I was simply asking them to redo the work that they had already done because I felt somewhat and rightfully robbed of the $100 that I paid That failed to find even the smallest things that I didn't already notify them about. I also got an oil change done here It was supposed to be full synthetic, whenever I took it to the next place because they were cheaper they told me they put regular conventional motor oil even though they charge me the $80 that was for synthetic. This place is a rip off do not do business with them.

Velocity Motors

★☆☆☆☆

5 months ago

They called me “donkey.” I took my car there for an oil change and was told there was a small leak from the drain plug. They said they temporarily stopped it but that I would need to replace the oil pan at my next oil change, and they charged me $240 plus the oil change. I got the exact same job done elsewhere for $120 total. Later, the same guy told me I didn’t need to replace the oil pan, that he had already fixed it for me, and then called me a “donkey” to my face. If that’s true, then why did you give me a quote and charge me for it? The prices are ridiculous, the staff is rude, and the bald manager is extremely disrespectful. I would never recommend this place to anyone.