Arseen Auto Body Inc

Sharmistha Das

★★★★★

3 weeks ago

If I could I would give them 10 stars. Phenomenal experience throughout the entire process. Customer service, work quality, price and time taken were excellent. I would recommend them to everyone.

Eileen Long

★★★★★

7 months ago

I needed body work and came to Arseen, where my Dad has been going since I was a kid, and I have gone to them with great results in the past. They did not disappoint! High quality service - My car looks like it’s brand new! They did an exterior detail once they were done with the repairs. And they cleaned the interior as well just to be nice! Trouble free - They were always responsive by phone and text, and on time for appointments. Bill my service advisor was wonderful! He kept me regularly updated. Giving me his best estimate on when the car would be ready, but letting me know things could change. When a part was slow to come in, he let me know and gave new a new completion date via text. I couldn’t have been happier when I got my car back!

Paolo Vinella

★★★★★

a year ago

Outstanding service by Sargon! I dropped off my 2024 Tesla Model 3 Performance to have a tire rim fixed from two scratches made by the botchers at America's Tire when I had a tire swap done by them. Car dropped off yesterday, picked up today. The tire rim looks pitch perfect after Arseen Auto Body worked on it. They outsource the wheel work to a local shop, but they took great care of the whole process. I am very OCD and I treat my car "with gloves". I had a lot of questions and requests for Sargon around being careful when working on my car. Sargon was extremely patient, kind, diligent and professional with me, which I enormously appreciate. Photo before & after.

Nikki A

★★★★★

2 years ago

I recently had my car repaired at this body shop, and I must say, it was an exceptional experience from start to finish. One of the standout aspects was their seamless coordination in arranging my pickup from the rental car place, ensuring minimal inconvenience during the transition. Additionally, the convenience of simply dropping off my car and having them take care of everything was a huge relief. The professionalism and organization displayed by the staff were truly commendable. The job was completed as promised, with attention to detail and a high level of craftsmanship evident in the final result. It's reassuring to encounter a body shop that not only meets expectations but exceeds them with their efficient and reliable service. Moreover, the staff members were incredibly friendly and accommodating, making the entire process stress-free and pleasant. Their approachability and willingness to address any concerns or queries further added to the positive experience. As someone who has dealt with several auto body shops in the past, I can confidently say that this one stands out as the best by far. Their dedication to customer satisfaction, coupled with their expertise and friendly demeanor, sets them apart in the industry. In conclusion, if you're in need of car repairs and want a hassle-free, top-notch experience, I highly recommend this body shop. Their dedication to excellence and customer satisfaction make them a standout choice in the industry.

linda vinopal

★★★★★

a month ago

Great Work!! Sarge and Team accommodate small and large jobs. Seamless work with insurance. Of course, I hope that I don't ever need to return, but if I do have a need I'll be happy to do so!

MEE Zhang

★★★★★

a year ago

Our model X was rear-ended and trunk lid, bumper got damaged. We searched the body shops through tesla app and Arseen provides the earliest appointment. Our model X is 2 years new and we were worried about the repair which come out imperfection. Sarge helped me with the drop off and he explained every details about the possible repairs, how they gonna do the repairs, in a very professional way. Then during the repair he’s very attentive to provide us with most updated status and pick up date. It ends up there’s no frame damage and they finished the body repair and paint in 2 weeks. It could be faster since the reflector was on back order. When I pick up the car today, they even did a thoughtful car wash and detailing, charged to max limit! Feels like I’m picking up a new car… Overall I’m very satisfied with their service. Will add more after photos.

Serhii Krutyholova

★★★★★

5 years ago

I had a quite bad accident on my new Toyota RAV4 a month ago and was looking for a good place where it will be fixed. My friend suggested me this place to go and I have to say that I was not disappointed. There was a lot of work to do on this car but they did it very good. Below you can see before and after shot. I would suggest this place to my friends in case they will need it. Thank you guys for great job.

HellKeezy

★★★★★

a year ago

I came to Arseen Auto Body to get an aftermarket spoiler installed, and I couldn’t be more impressed with the entire experience! From the first phone call with the kind and helpful woman at the front desk to the skilled crew in the warehouse, everyone was professional and welcoming. Even the owner and his son took the time to check in on the progress, making sure everything was perfect. And their friendly dog, Chief, was the cherry on top! The spoiler looks amazing, and the quality of work is top notch. Highly recommend Arseen Auto Body for any auto needs!

Floyd

★★★★★

2 years ago

Appointments were readily available. Estimates were quick and staff was easy to work with. Car was ready for pickup sooner than expected. This is my first experience with a body shop so I don’t know if this is standard: they offered to return my rental car on my behalf at the time of my car pickup. I had deep scratches on the front passenger side. After repair, the car looks good as new. The process as a whole was simple. They also offer lifetime warranty on any of the work they’ve done. That gives me peace of mind and would recommend their services to everyone. My insurance specifically recommended them for Tesla repairs (as not all shops are certified).

Kelariz Gelianeh

★★★★★

a year ago

The best place to get your car repaired if you have been in an accident. Their customer service is awesome. I felt like VIP and was treated very nicely. They repaired my car and looks like new now. I highly recommend them.

Jordan Moss

★★★★★

7 months ago

They are good people here. I actually got a flat around here yesterday and was lucky that I noticed when I was right down the street from this place. I pulled into their parking lot to try and change it myself but once I got stuck with the poor quality tools that were in my car a gentleman came out to help me put my spare tire on. Didn't charge me anything and refused to even allow me to give him a little money to get himself some lunch. High character people. They also have a very chill dog that hangs out around the shop. If I ever get in accident and need some work done on my car I will be coming here.

Brendan Hidalgo

★★★★★

6 months ago

A nice and clean facility with excellent customer service. Sarge was very helpful and will explain the cost of repairs. He also helped us save some money, thank you ! The repair looked factory fresh,

Tania Katbi

★★☆☆☆

6 months ago

Do not recommend. At first I was very happy with the work and service, but unfortunately after a month or so, I had to take the car back because they didn’t screw the parts on correctly and my bumper and tire cover were coming undone. The door they did the work done is also making a rattling sound (bought the car brand new and haven’t had a year so this has to be from the repairs). For context, this was for a dent repair on the passenger door, but they had to remove several parts of the vehicle to blend the paint. This was obviously inconvenient and frustrating as I have a full time job and need my vehicle to commute to work. I don’t fully understand why the work wasn’t done correctly in the first place which just seems like poor quality of work. Because of this I would not choose this place again or recommend.

Shahab Sassan

★★★★★

a year ago

I had an excellent experience with this body shop after my Tesla was in an accident. They were extremely professional, handled all the repairs flawlessly, and even took care of the insurance process, making everything completely hassle-free. Their attention to detail and commitment to quality were evident throughout, and they kept me informed at every step. The car was returned in perfect condition, looking as good as new. If you’re looking for a trustworthy, efficient, and stress-free repair experience, I highly recommend them!

Amjad Khan

★☆☆☆☆

2 years ago

A tree fall on my car and damage my front bumper and caused lot of scratches on the front hood, side fender, side mirror and part of the passenger side pillar. They repaired the front bumper with repainting. First they called me after the repair and I got to pickup the cart and the scratches on the hood, pillar and side mirror were still there. I had to come back to pickup the car. The scratches were gone. However, after driving few days on freeway noticed that the bumper started coming out of its alignment with the body from both sides as shown in the pictures attached. The job was so poorly done .

L Park

★★★★★

10 months ago

Another great experience!! Although I had poor luck of getting my bumper replaced twice in a year…I did have the great luck to work w/ Arseen Autobody. They do great work, Tesla certified, and customer service is top notch! Shout out to Sarge. He was super knowledgeable, friendly, lots of integrity, and very customer focused. What I truly appreciate was that my final bill came in way less than quote, car arrived a week earlier than asked, and they even helped me fix my personal goof which was outside the scope of the work. Can’t recommend Arseen enough!! Thank you Sarge & team!

Scott farah

★★★★★

10 months ago

Great experience here getting my vehicle repaired after a very serious collision. Arseen was recommended to me by the local Tesla service center. The facility is nice and clean looking the staff were very knowledgeable and friendly with great communication via text and phone calls to keep me updated on progress of the repair. When I picked up the vehicle they went over the repairs in detail even showing me pictures of the disassembled vehicle and how things were fixed and corrected. Great experience I would highly recommend Arseen two friends and family as well as anyone who needs good quality body work.