Automotive Collision & Refinish Specialist, Inc.

G HUD

★★★★★

a month ago

We could not be happier with the work John and his talented team at ACRS did for us this week. It was our first time there and they exceeded expectations. John is a great person, honest and conscious. I will not hesitate to go back should I need autobody work in the future.

Johnny Aragon, REALTOR

★★★★★

a month ago

The owner and workers were kind and professional to my mom. They looked for the issues with the car and resolved them in a timely manner. When they contacted my mom, they let her know the timeline with great expectations. They didn’t take long to fix the issue + delivered the car clean.

ME

★★★★★

9 months ago

Amazing! This is my go-to for collision repairs. Great communication from beginning to end. With myself and the insurance company. Timely, efficient, AMAZING repairs. And the pickup. MY car looked even better than when I picked it up from the dealer! Soooooo pretty. Thanks so much, guys. I greatly appreciate your top-of-the-line work. I recommend this place for all of your collision needs.

TC_carlos 06

★★★★★

4 months ago

This shop has preformed miracles on my truck. Every dent, scratch and damage cause by my accident, completely gone. Truck looks brand new. Staff is amazing and super helpful and communicative and we’ll go above and beyond to help you with anything you may need.

Sarai Lopez

★★★★★

6 months ago

Great work on truck looks brand new, very clean work was nice enough to wash my truck after, have no complaints whatsoever, excellent job and customer service will be returning back anytime I need collision repair.

Daphne Blue

★★★★★

2 years ago

Visiting from out of town and was involved in a fender-bender (first photo). When I contacted ACRS they were immediately helpful and responsive and suggested I bring my car in right away. From start to finish the process was seamless - I received a quote and work began right away. Someone answered every single time I called and everyone was incredibly friendly and helpful. I honestly wish I lived closer because this would be my go-to body shop. My car looks BRAND NEW and these guys went above and beyond to get me back on the road in top shape. 15/10 is my rating - if you deal with them you will be very well taken care of. Thank you again SO MUCH for your hard work - it truly shows!!

Hector O

★★★★★

2 years ago

Recently got into an accident and came here to repair my car. Johnny was beyond attentive and helpful throughout the entire process along with great communication. Johnny estimated 5 days to repair my car but ended up finishing in 3 days! My car looks basically brand new again and he even took the time to detail my car and buff out the annoying scratches. Will definitely be coming here again if I ever need work on my car done. A1 SERVICE!

Luis Salgado

★★★★★

6 months ago

This is the best collision repair shop in Hemet/ San Jacinto. All the staff are friendly and helpful. The owner gave me a ride home so I wouldn't have to get an Uber. They treat you like family here. Don't go anywhere else!

Inez Olvera

★★★★★

7 months ago

This place has been awesome! we have been helped on multiple occasions regarding of anything related to vehicle! John has always been so helpful and getting the issue/service complete both efficiently and satisfactory! if you have anything wrong with your cars body, they will take care of it! Thank you for always assisting with such great customer service!

jamie stell

★★★★★

2 years ago

From start to finish, they were amazing. They went above and beyond. Impeccable customer service. High quality work. Genuinely all around good, honest people. Definitely my new go-to when it comes to our family's cars. They even detailed my car, inside and out! It looks brand new!

Rob Chavez

★★★★★

11 months ago

I just picked up my car about 1 hour ago from John, who was really helpful and helping me with the process of getting my car fixed. I would definitely go back with no hesitation. Thank you to the guys who worked on my Toyota Camry 2024. Awesome work and ty John for everything.

Michelle H

★★★★★

a year ago

I couldn't be happier. John and Fabian are true professionals. The work performed on my truck was outstanding, without flaw, and the color match was perfect! The ACRS Team is one of a kind. Thank you for the great communication throughout the process.

Rebecca Teller

★★★★★

10 months ago

ACRS was an incredible shop that blew any expectations out of the water. Its never pleasent to deal with an accident but John made the process as seemless as possible. Dropped my car off got picked up by Enterprise. They had my car finished in less than 5 days! My car looks at good as new and they even washed it for me! 10/10. Definitely wound recommend!

Jaimee Hinojosa

★★★★★

9 months ago

Thank you and much appreciation to Fabian and all who worked on my KIA Soul. brought tears to my eyes receiving my vehicle back after the destruction it went through only one week in the shop and Fabian kept us updated. The hospitality and compassion we had is beyond the expectations from anyone else, and to mention the knowledge and politeness..incredibly respectful!!♡ Highly recommended! 10stars if we can. Bring your vehicle if ever need be you will have the greatest experience and best quote guaranteed, you wont be sorry. very great full big THANX! JAIMEE

Patricia Greco

★★★★★

a year ago

Having all power steering go out in the middle of an intersection at night makes the reality of having only one vehicle very stark, but having called John, the owner, he said tow it here and we will look at it. Next morning they were trying to diagnose , transmission or steering fluid leaks…when his mechanic sticks his hand down in the motor and comes out with a hand full of black rubble. Serpentine chain, and look at that tension carrier…frozen! They had the belt but waited for the carrier until John actually drove out of town to pick up the one that actually fit on Friday night. Sat morning they had the car in my hands, and know what they charged me was hundreds less than an estimate elsewhere in Hemet.I Trusted his concern for me, and his fixing my car so rapidly, and would feel confident all of his repair work is done in a like manner!

Theo Parker

★★★★★

a year ago

I’ve done business with John and his team twice. The first time my car came back as good as new from a fairly significant accident. Second time the car was determined totaled. Both times ACRS was fair and a breeze to work with.

Sharnice Frazier

★★★★★

4 years ago

John is literally the best guy ever! His whole team is amazing. Got me in and out before the week ended and I wanted my car ASAP and he went above and beyond that. He patched up my paint just because they care. This is my third car John has worked on and it’s always better than I brought it in. I will recommend everyone to this shop and always use them in the future. They are quick and get the job done right. Go to John you won’t regret it he’s the best !