Back's Automotive

mercedes.

★★★★★

2 years ago

Honest people that do honest work! Took Matt a few hours to fix the problem I was having while another local mechanic had my car for 1+ week and didn’t resolve the issue. Will definitely be my go-to mechanic!

catherine moerler

★★★★★

2 years ago

Amazing place. Diagnose and fixed my car. You feel comfortable and have that trust worthy feeling going there. The personal are so personable that's also important, but just knowing I found a place I can trust Thanks

Noel Rayo

★★★★★

a year ago

It is one of the best, most reliable, most honest, and most HELPFUL places I've been to. They deserve a 10 star. 💪🇺🇸

Nathan Brooks

★★★★★

Edited 5 years ago

This place did a lot of work on my truck and gave me a good price still running strong guys thanks for all your help!

Richard Castillejos

★★★★★

10 months ago

Love these guys! Most honest bunch in the business! Thanks for always being reliable and trustworthy!

Travis Poper

★★★★★

2 years ago

This is the BEST mechanic I have been to in 35 years in the valley. Matt went above and beyond. He found a squeaking problem in my truck that 3 other mechanics couldnt find or fix. It was a hot week in Hemet and Matt didnt give up on my truck. I really appreciate his attention to detail. As well as his fair prices. My wifes Jeep had an HVAC issue and Matt fixed that too! I highly recommend this place.

Katharine Hansen

★★★★★

2 years ago

I've been bringing my '04 Chevy Trailblazer here for four years. They're honest, they're fast, and exceptional at troubleshooting. My truck runs great, and they've saved me a lot of money. Five stars, absolutely recommend.

Holley Iverson

★★★★★

5 years ago

I went to Pep Boys and they told me I needed to replace the receiver drier and the air conditioning hose. They were going to charge me $800 for the labor itself. I refused to pay that much and decided to look around and ask around on my local Hemet Facebook group. A lot of people recommended Matt at Backs Quality Car Care. Matt was able to determine that I DID NOT need to replace any parts. Then he charged my a/c with his top-of-the-line tools and was able to get my a/c blowing ice cold air in LESS THAN AN HOUR!! I paid $75!!! I’m very satisfied and I will be going to Backs for all of my car needs from now on!!! HIGHLY RECOMMEND!!! THANK YOU MATT!!!!!!

Evil Barber

★★★★★

8 months ago

Great family owned business ! They are honest and you can't beat their prices. We won't go anywhere else.

Johnnie Shaw

★★★★★

2 years ago

Had my truck towed in 2 days ago to diagnose a vibration that another mechanic couldn't identify, matt was open to answering any and all questions I had and stayed in communication the entire time, after diagnosing it and getting parts ordered, my truck was fixed for less then 200 bucks when the initial mechanic tried charging 2000 for a rear end. If you need a quality shop who doesn't lie or over charge them it's backs all the way!

Jessica Basquez

★★★★★

3 years ago

Was my first time visiting Back's Quality car care and let me say they are Amazing! Matt took great care of me and addressed any conerns i had. They are quick and communicate with you on any work that will need to be done on your vehicle. Not once did I feel pressured to have anything else done on my car. Definitely honest and and reliable shop. I found my Shop and will definitely be back for all my car needs!

Lynn Geiser

★★★★★

3 years ago

I just moved here and my landlord recommended here. Been using them for years. I had my caravan at Dodge for 3 weeks $3500 still trying to get me to do more work. it was crazy because my van has been great. The last straw came when they told me radiator was leaking. I paid to tow here. Wish I would have come here first. He did a thorough testing on my van drove it for 30 miles and up a hill which I know dodged did not do at all and tell me nothing was wrong with it. Excellent price explained everything very nicely not condescendingly and even came and picked me up pick up my van this will be my go-to shop if I ever unfortunately need it again LOL

Art Richardson

★★★★★

6 months ago

These folks are Very nice and honest Have fair prices Very knowledgeable

breanna brown

★★★★★

10 months ago

I recommend Back’s if you need a smog or something else done! Everyone was nice and helpful! I think Charles did my smog & Sabrina helped me with my paper work :) .Thank you also to Krisha who recommended them to me , thru UPS when I helped her . I will be back if I need more services! Thanks a million. Xx

Tim Osmond

★★★★★

a year ago

Do you remember many years ago when a good mechanic would do quality work for a fair price? Well, Backs Automotive is that place. For YEARS I've been putting off repairs to my truck because of the crazy labor costs in this valley. Let's just say, after new struts, springs, replaced rear door latch, headlight buckets and bulbs, Im driving again. Matt, is polite, fair, honest and hard working, he is my mechanic now. As a retiree, I dont say that lightly.

Rick Evans

★★★★★

5 months ago

Matt did an awesome job electrical issue where no one else can figure out. They take pride in their work. Great family own company. 👌

Abigail De La Cruz

★★★★★

7 months ago

We’ve taken our car to Back Automotive twice now, and every time they have been absolutely amazing! Their customer service is top-notch — Matt and Sabrina are both so friendly, helpful, and easy to work with. It’s such a relief to finally find an honest, reliable mechanic right next to our new home. They go above and beyond to make sure everything is explained clearly and done right, and we always leave feeling confident about the work on our car. We’re so happy we found this place and will definitely keep coming back. Highly recommend!