Automotive Works

Jesika Berger

★★★★★

2 years ago

I’m a student and had a great experience with Paul and Robert at this shop! They were honest, kind, and upfront about what needed to be done / pricing. They also gave me a variety of options and let me choose which I was most comfortable with. I will be going there to get my car serviced with my remaining time here in Waco and highly recommend them for any car troubles!

Ryan Gammel

★★★★★

a year ago

Thank you Paul and Robert for your hard work and honesty in working on our trucks! They have been upfront in repair options and stand behind the quality of their work. Our trucks have never run better and they’ve found/fixed things that prior mechanics never have.

Jonisha Majors

★☆☆☆☆

11 months ago

This place is a joke. They took my money and did absolutely NOTHING to fix my car. Same issues, same problems — only difference is now I’m broke and pissed off. No updates, no real explanation, just lies and incompetence. Either they have no idea what they’re doing, or they just don’t care. Probably both. Total scam. Stay far away.

Mr Wayne

★★★★★

2 years ago

Paul, Brittany, and the guys are honest, hardworking and the best, they are very professional and courteous they got my vehicle fixed quickly and gave me the best price. I have decided if they will have me, to make them my mechanics FOREVER!!! :D Thank you Paul, Brittany, and guys, keep up the good work, sincerely Pastor.

Damon Morris

★★★★★

2 years ago

The owners of this place are 100% honest and will not lead you wrong. The office staff Brittany is very welcoming and also had a run in with Josh in the shop he knows what he's talking about and doing. Would take any of my family or friends vehicles here and trust it would be done right the 1st time.

rhonda burney

★★★★★

6 years ago

Very nice & professional family enviroment. Paul, Brittany, Robert , Michael & Josh were all so nice and had my car put together in about 4 hours, had a lot of issues and they helped me prioritize on a budget. Would recommend them to anyone for their auto needs. Have finally found a great place that I trust to leave my vehicle with.

Big G

★★★★★

a month ago

Awesome work and fair pricing!

Mrs KeepingItReal

★★★★★

3 years ago

This place is amazing! From the receptionist to the guys working on your car.. you can't go wrong with this place. I was told that my car would be ready the same day at 5pm and they called at 2pm. Great Team and Business!! I will be back and sending customers your way! Thanks again

Casey Peebles

★★★★★

10 years ago

I took my car to this shop after I found a motor mount that had not been seen or repaired at Serve King after a collision ( how do you replace a strut and not see a broken motor mount) anyway these guys worked with me to get the mount fixed and have Service King take care of the bill as I didn't want service King working on my car. These guys are great!!!! work was done fast and very reasonable. Take your car to them.

CINDY LOU ESLICK

★★★★★

9 years ago

Now days it is hard to find good honest mechanics . The owners of Automotive Works are long time friends and went into business together doing what they love most. Being true to their profession.... There are other mechanics that do work along side with them, also good. They'll work with you, they're fair with you, and will quote a reasonable price with you. And if you're looking to buy a new vehicle & not sure should you buy it or not then bring it buy Automotive Works to have a look. I've never had any complaints with their services. Thanks again guys for all your hard work .....

K Marie

★★★★★

7 years ago

Britney, Robert, Paul, Michael, and Josh are all wonderful! I have two foreign cars and I have taken both of them to these guys and they were honest, fair and explained everything to me in detail before they attempted the work. I would recommend Automotive Works to anyone

Robert Barnett

★★★★★

7 years ago

I live 2 hrs away and brought my truck to them and wish I lived closer. Automotive Works is the best shop I have ever dealt with. They are professional and kind and go out of their way to make sure your vehicle is in top shape before it leaves the shop ... Thank you Automotive Works

Michael Eberle

★★★★★

10 years ago

These guys are awesome. I was new to the area and didn't know where to take my Jeep. I stumbled upon them and they did a great job at getting me in and out with out hurting my wallet. Since then, they've done the work on all of our cars and a few friends too.

Leslie Smith

★★★★★

5 years ago

Love, love, love these guys & girls! Have been doing business with them for years with multiple vehicles! Always feel as if I'm part of the family! Amazing prices and the quality of service is even better!! I will not take any of my vehicles anywhere else!!!

Emily Faulk

★★★★★

5 years ago

The folks here have saved my car on numerous occasions at an incredibly fair price. They’re kind, so quick work, and explain everything needing to be done for those of us who need a little help understanding our car problems.

D

★★★★★

3 years ago

They can get the job done most of the time same day I'm sure it depends on what needs to be done. All in all great people and I trust them to do what I ask and not scam me into other parts. Highly recommended

Rob Beechner

★★★★★

Edited 7 years ago

I thought I left a review for Automotive Works but I guess I didn’t get around to it. Well, that’s about to change. I bring my Jeep in here often enough that I’ve grown pretty fond of this place. I mean, the parrot that dances to Lil John & the Eastside Boys is pretty cool and the people who work here are pretty hilarious and the general vibe of the shop is pretty chill and no nonsense but what I really appreciate is the fact that I’ve never left here and found anything I could complain about. And, when it comes to vehicle work, I am a complaining machine. But I’ve brought the Jeep in about 6 or 7 times for various small repairs and slightly less-than-small repairs and i can’t really find a thing to cry about when I get home. The work is always done well, and the price is always more than reasonable, and they never hesitate to show me what they fixed and why if I ask. And also, they have never told me to replace or fix something that didn’t need to be replaced or fixed. All of my time spent NOT complaining and crying is usually spent tied in paranoid knots over the thought of the imminent destruction of everything I love in life and that can lead to a surprising amount of needless purchases. But kudos to the guys (and girl) at Auto Works, they have never taken advantage of that. They are hands down the best place I’ve ever had automotive work done for keeping price within budget and actually taking the time to explain why I don’t need the new overpriced truck gear I’m into at that moment. I recently had a rattle in (what I thought) was my suspension and I decided to try out a few of the other places in town before I brought it in to them. I went to the place that rhymes with “Waco” but starts with an “M” and they told me it was my tie rods. I went to the place that rhymes with Bep Poys and they wanted $20 just to look at it. And then my water pump broke and when I dropped it off at Automotive Works I mentioned the rattle and they said they’d check it out. Turned out it was my grille that had come loose and they fixed it as well as the water pump for a nice, fair price. It is hard to find ANY company you can put some trust into in the online commerce driven world of today but I have a lot of respect for the people who work here and you could even say I’m taking baby steps towards trust! Thanks to all of you at Auto Works for keeping me on the road and being consistently trustworthy, I appreciate it. 👍👌