B&H Body Repair

Jeff Bopko

★★★★★

2 years ago

Mike, Joshua, Shannon, Amy, All treated me awesome. My Silverado looks great and they even did a little aftercare that sealed the deal. I absolutely recommend B$H to everyone, buy local. Thank you B$H for creating a client..

K B

★★★☆☆

a year ago

The final cost for our car repair at B&H actually came in lower than the estimate, which rarely happens, so we were happy with that, however we're giving them 3-stars instead of what would have been 5 due to their 1-star communication during much of the process and the repair job not fully completed properly at pick-up. Communication - 1) At a Monday morning drop-off, I was given an estimated timeframe of a couple days for them to provide an update and more concise estimate. By Friday, I still hadn't heard anything so called for status and was told "the manager was out so they hadn't had meetings" so that's why no one had called me. I was given a new timeframe update on that call, this time for completion. 2) Days after the expected completion with still no call, I called them again for a status update and was told that one of the parts they'd ordered wasn't working at installation, so they had to order a new replacement part which was delaying completion...but which no one had bothered to communicate to us about. 3) At pick-up, I was stopped from driving off the lot by my spouse (who'd dropped me off) and an employee who'd both noticed a flat tire. The employee then told me they had refilled the tire (that had no issues prior to drop-off) with air a couple times while the car was there for bumper repair. The worker refilled it with air enough for us to take it to another shop for tire repair, but if I'd left without realizing, there would've been no place to stop for air on my way home. I asked why I wasn't informed of this issue at check-out, and he waved it off, saying "the mechanics had done it and the front desk probably didn't even know about it" and that's all he had to say about it. When the back-end isn't communicating to the front-end so they can communicate with the customer, that's a problem. Repair not properly completed: My spouse also noticed before I left the lot that the right taillights and brake light weren't working at all. The employee checked and found that after the bumper was repaired, the mechanic had never actually plugged those new lights in. It was a quick fix for him, but again, if we'd driven off the lot without realizing, then we would've had to deal with figuring this out or bringing the car back after the fact, for something simple that should have been done correctly in the first place. The employee mentioned that the mechanic was a good guy but new, as if that explained it all. If he's new, there should be someone checking his work, or at least a process for him to check his own work to verify everything's working. It left me wondering what else may have been missed? Overall, happy with the price and the final work done (in the end), but the above issues left a poor taste in the mouth.

Andrew Biryuk

★★★★★

a year ago

I just want to say thank you to Shannon she did a great job helping me get a quote for the body damage of my vehicle. If it wasn’t for this company i would’ve been registering my car for twice as much. Thank you’

Jen S

★★★★★

2 years ago

Shannon and the team at B&H did such an amazing job on my subaru. ( that was hit 2× in the same spot ) They went the extra mile to make sure it looked perfect when I picked it up. Thank you 😊 very professional business 👏 😊 😀 👍

Michael Clifford

★★★★★

2 years ago

I have dealt with these folks for years with a variety of repairs. They are not only professional at what they do, they are artists. They were great with working with a somewhat complex insurance problem. I have always been satisfied with their work. The owners are really good people and the front desk staff are very helpful too. I strongly recommend you take any car repairs to this business.

Michael

★★★★★

2 years ago

I have had a few of my vehicles repaired here over the years. They do an awesome job. Reputable business that has been there for many years. They fixed my 1998 Firebird. Parts are extremely hard to find for this car. It looked amazing when they were done!

Joe Nelson

★★☆☆☆

6 years ago

Nice people nice place, not so nice quality. I had a new bumper painted and installed, there are scratches and fitment issues but the best part is they put the car back together wrong.

Cethe “Seth” O'Hannion

★☆☆☆☆

a year ago

Totally tried to bait and switch me on a job. Told me it would be an hour or so when I was on the phone. Then said it would easily be 3, maybe 4 hours when I came to drop it off. Worse yet, while I was waiting I heard a receptionist try to get someone to tow their 12,000 lb vehicle in after stating the frame rack they have is rated to 9800 max. "Just bring it in, and we'll see if we can make it work". I can forgive forgetting to swap my door handles and flipping the window switch when they swapped my van door last summer. But this is some seriously shady mechanic manipulation.

Jordan V

★★★★★

a year ago

No one loves bringing their car to a body shop, usually means your car needs lots of $$! B&H makes the process so smooth, I have had two 4Runners in their shop. I love the pictures while the car is being worked on, and the quality of work is amazing! I highly recommend all my family, and even my customers use B&H for body repairs.

Tanitank (TaniTank)

★★★★★

5 years ago

I haven't had any body work done by them but, they do sell great cars and trucks. The truck I've had the 30 year old truck I bought from them for four years and it has been amazing. They also saved my brother money after he rolled the family van ;P and allowed up to open the door.

Ira Moser

★★★★★

2 months ago

Friendly and Courteous Staff, Convenient Location and Parking.

C P

★★★★★

11 months ago

B&H are THE best.They went above and beyond to take care of every detail to be sure my car was perfect. My car looks like new. I can't say enough wonderful things about Amy. She knows her shit. Shannon took care of everything else. The minute you walk through the door you know you're in good hands. Highly recommend 👍

João André Morais

★★★★★

7 months ago

I'm so relieved I got a recommendation to bring my car to B&H! I had a windshield replacement, exterior body work, and interior upholstery done — and now the car looks brand new. I can't thank B&H enough, especially Shannon, who took such great care of me throughout the whole process. The service was professional, timely, and exceeded my expectations. Highly recommend! Obrigado B&H :)

Kristal Phillips

★★★★★

11 months ago

B&H took great care of my vehicle after a small fender bender created thousands of dollars in repair. They worked with my insurance to ensure high quality replacement parts, kept me updated via texts and calls. They even worked with the rental car company to ensure seamless delivery and return of my rental. My car looks great!

Jeremy Reichelt

★★★★★

2 months ago

We have been customers for about 15 years now, this is my family’s go to for auto issues, from a mirror to bumper replacement. They have helped us with minor auto cosmetic issues to collision repair. Stop by or drop in for an estimate, you’ll be glad you did.

Reilly Holmes

★★★★★

a year ago

Great communication from this shop. I appreciate them working with my insurance company to get the repairs done in a timely manner and the car looks good as new! Highly recommend this company and their amazing staff. Before and after pics provided.

Jodie Kelley

★★★★★

4 years ago

I took my Thunderbird in to repair damage to the front and back bumpers and a deep scratch in the hard top. They did a great job. The repair took a little longer than originally expected, but the result was worth a couple more days.