About Business
For professional Car Repair care in San Francisco, CA, San Francisco, look no further than Big O Tires. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 790 pieces of feedback. They have become an integral part of the San Francisco, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Francisco, Big O Tires is ready to assist with your next project or repair.
Google Reviews
Diane Adams
★★★★★
2 months ago
I have had a lot of work, done too my car at Big O Tires, they have always given me good service
Brendan McInerny
★
☆☆☆☆
3 months ago
Fine service itself but communication was terrible. Hit me with a $125 charge at checkout that wasn’t communicated when I dropped the vehicle off. Didn’t contact me when my car was ready. I had to call in 24 hours later to find out it was ready for me.
John Koryfidis
★
☆☆☆☆
2 months ago
Bad experience - Rep was very RUDE contrary to the person I talked on the phone. Rep didn't care much about it anyway because "we are a busy shop". That's one way of doing business... Good luck.
Elizabeth Meddaugh
★★★★★
Edited 3 months ago
The crew at this shop are amazing! Will is the best, always helps out with my car oil changes. I’ve been going to them for years and they’ve been so reliable and trustworthy! 10/10 thank you Will!!
Maria Dolores Sandoval
★
☆☆☆☆
6 months ago
I took my car to this shop for a tire repair and an oil change. They told me the service was done, but in reality they never changed the oil and sent me home with the oil tank completely empty. This mistake could have destroyed my engine and left me with thousands of dollars in repairs. After driving away and noticing that the warning light was still on, I assumed it was a deeper issue. I spent time and money calling mechanics, scheduling appointments, and even planning to take my car to the dealership — all while unknowingly driving with zero oil. This was extremely stressful and unsafe. When I confronted the manager, his only response was: “We’re human and we make mistakes.” That is not an acceptable or professional answer when the mistake put my entire vehicle at risk. I’m writing this review to alert others: be cautious if you trust this shop with your car. Double-check their work. A simple oil change should never risk the life of a customer’s car.
Carolina La Rotta Dratva
★★★★★
5 months ago
I came in to have my car's tires checked, as I was worried I had a puncture in one of them. I was greeted by Dante who provided excellent customer service from start to finish. I really appreciated this service on a day where I have a busy work schedule. Everyone there was smiling which made it an even better experience. Thank you!
Peter Williamson
★★★★★
6 months ago
Big O Tires on Geary is my go to spot! Will is incredible to work with and this is the only place I consider taking my vehicle. They were very careful with my vehicle and the wheels, ensuring the did not get scuffed or damaged. Thanks Will! Thanks Big O!
R. Bolton
★
☆☆☆☆
5 months ago
Normally a fan of Big O, but this location left me wanting. Came in with a large nail in my tire. Quoted $90 and a 1.5hr wait to plug the tire. I noped out of there immediately and went across the street to the Marathon gas station. They had it plugged in less than 5 minutes. About two minutes to be precise. $30. Big O is now relegated to "emergencies only" status. Sorry fellas.
wally c
★★★★★
Edited 2 months ago
Needed a tire asap and they where the only shop to have them in stock. They fixed it within a hour! Definitely recommend them as my car is low,and they got it done smoothly without me needing to call off work the next day to get it fixed. 2nd time coming in, Awsome survice!! Thank you bigO Team! S/O to Will Pak, Wilian Hernandez and Santos(technician)!!! Yall deserve a raise!! **Remember to have your wheel lock key handy for the technician.
D F Owen
★★★★★
4 months ago
Big O Tires @ 3040 Geary Blvd in San Francisco is great! All staff are friendly, polite yet professional. They are very punctual. Highly recommend them for maintenance & tires.
Richard Knappick
★★★★★
a month ago
Been coming here for years. Not just tires but full service for your vehicle. Great staff, friendly outgoing. Competitive prices and quick service.
Kristie Kelly
★★★★★
2 months ago
The Store Manager personally walked my through the entire process, showing me on my car what was needed, Excellent Service. Also very professional, cost-concerned and fast for new brake pads, rotors and sensor for front tires.
CLEMENTINE L
★★
☆☆☆
a year ago
brought my miata here for new tires, they put outside wheel weights on my aftermarket wheels which they’re not supposed to do because it’ll scratch up the rims which it did. they also balanced my tires wrong after installing the new tires because my car started to shake when going over 60mph which didn’t happen before and caused uneven wear on my tires over only a couple days as shown in the pictures. I had to bring it to a different shop and ask them to rebalance my tires and they told me that whoever installed and balanced my tires did it wrong because they aren’t supposed to use outside wheel weights on aftermarket wheels and changed it to inside weights for me. the person from the other shop that helped rebalance my tires was suggesting I bring it back to big o tires to fix it or I could just do it at their shop right now and get my car right. I just chose to do it at their shop because I don’t want my wheels to get scratched up even more. staff was cool, but just didn’t handle the wheels with care, balanced it wrong, and made me spend more money to get it rebalanced and have the other shop remove the outside weights and change it to the inside ones.
Lisa Flynn
★★★★★
4 months ago
5 stars! Lawrence was extremely helpful finding the best price for four new tires and then went above and beyond to help me out moving the car as I had a baby with me. Will absolutely be back and recommend!
Kristin Nevius
★★★★★
5 months ago
I had one tire that was leaking air quickly. I took my car in not knowing if the tire could be patched - or if I needed a brand new tire. The staff tested it quickly and determined I just needed a patch. In and out in one afternoon - painless & easy! I'll gladly come back and refer my friend here.
Jacob Brown
★
☆☆☆☆
3 months ago
Be careful if you are on a tight schedule. The sales rep at this shop told me service would take two hours and, though they were busy, assured I’d be out in a max of three. It ended up taking over five hours, and wasn’t even finished at the shop’s closing time. I understand that the shop was busy and delays happen, but the rep deliberately overpromised and was dishonest with me about the timeline throughout the whole experience, which caused me to miss an important family event. It felt like they would’ve said anything just to get my business, rather than being up front. They did give me a substantial discount, but this wasn’t enough to account for the pain caused, and also made me question why the service was so overpriced to begin with (over $400 for transmission fluid change). A little more honesty would’ve gone a long way.
Trevor Lahey
★★★★★
5 months ago
They have an entire staff of expert mechanics who can diagnose and repair just about anything. Plus, they offer free wheel alignment check. My car has never rode better.
Tamara Houston
★★★★★
2 months ago
I love Big O Tires. They offer a full range of auto services, comprehensive from headlight ti bumper. As a woman, there is always an unspecified but certain anxiety surrounding auto and mechanical needs that’s historically well placed and well deserved. Here, at Big O, I don’t feel that way. They make you feel like a partner and participant in the process. Not one time have I felt that I was steered or victim to overselling. They stand behind their work and their service. Truly, they are The Team you Trust.” Geary SF location-ask for Will or Ms. Dorothea San Pablo east bay location is bomb too-and they have a waiting room with coffee. Both locations are expert and timely! Thanks so much, Tamara H.
Rachel Elliott
★★★★★
3 months ago
I am very grateful for the work done on my Mazda on Dec 9th. All the associates were great, and the mechanic, ( DH) who worked on my brakes, put on the new tires on and did the alignment is clearly extremely good. My car drives so much better.You can tell the work was top quality. It was a very good experience. Thank you!!
Todd Goulding
★★★★★
a month ago
Dolores and her crew are extremely fast and efficient. The tires she recommended are great, in and out quickly and you cannot beat the price of her parts and labor. My go to place for tires!
