Google Reviews
Dr Jeckle
★★★★★
3 months ago
Outstanding Land Rover Specialist – Highly Recommended I brought my LR2 in for a comprehensive service and was extremely impressed with the level of expertise and attention to detail. Biggs clearly understands Land Rovers inside and out. The inspection was thorough, the service was meticulous, and everything was explained clearly without any upselling or pressure. The work was completed on time, communication was excellent throughout, and my LR2 now drives noticeably better than it has in years. It’s rare to find a specialist who combines deep technical knowledge with honesty and professionalism, but this team delivers on all fronts. If you own a Land Rover and want it serviced correctly by people who truly know the platform, this is the place to go. I wouldn’t hesitate to return and highly recommend them to any Land Rover owner.
Tyler
★★★★★
5 months ago
Working with Biggs Eastside Rovers was the most pleasant auto repair experience I’ve ever had. This was my first visit at Biggs - the repairs were for a 2014 Range Rover Sport I had purchased used from a local Rairdon dealer with an extended warranty package. Previous attempts to diagnose and repair this same car at a local Land Rover dealer in years past were extremely frustrating with poor communicating, Land Rover holding the car for weeks without any updates, and costly with the Land Rover service techs seemingly unwilling to talk to the extended warranty company. At Biggs however, the experience was incredible from first call, through repair, to pickup. The staff was friendly, knowledgeable, and prompt with all communications whether it be phone calls, text message updates, or leaving me a voicemail. I suspected my alternator had failed due to the battery no longer charging even after replacement and asked that my control arms be looked at due to some wear. Biggs happily worked with my 3rd party extended warranty, provided a quote to replace my alternator and three control arms, and were transparent about the type of parts my warranty would cover as well as what my out of pocket costs would be should I choose better parts. I appreciated the transparency and of course wanted quality parts so I went that route. The repairs only took a few business days to complete and was done a day earlier than expected. My car is running great and Biggs has established themselves as my go-to shop for as long as I own a Rover. 10/10 would recommend this shop!
Christine Pendergast
★★★★★
a month ago
I have a 2018 convertible Range Rover. I have taken it directly to the dealership regarding my concerns and was met with dismissiveness. I was referred to Biggs, and I was treated with respect and honest assessment. They figured out the problem quickly and we have a plan. More importantly, I absolutely enjoyed meeting the owner, woman owned, Jennifer.
Huang Jessie
★★★★★
5 months ago
My husband brought his Range Rover diesel to Biggs Eastside Rovers after having issues with the sensor and fluid system. Jennifer and her crew were absolutely amazing — professional, knowledgeable, and so easy to work with. They quickly diagnosed the problem, clearly explained what was going on, and fixed it efficiently. My car now runs perfectly again! I really appreciate their honesty, attention to detail, and expertise with Land Rover diesel models. Highly recommend Jennifer and her team at Biggs Eastside Rovers for anyone looking for trustworthy and skilled service on the Eastside.
Michael Wong
★★★★★
4 months ago
What an exceptional experience we had with Biggs today. First time in, quick service and extremely kind people. No sticker shock, all transparent, and not pushy. Expert work if you’re bringing in a Rover. Could you ask for more? Thank you Jennifer!
Hovhannes Sargsyan
★★★★★
4 months ago
Highly professional and polite staff. It’s hard to find trustworthy LR specified shops in the US, we are lucky we have them in our state. They diagnosed my LR D2 faulty A.C.E system, performed troubleshooting and full servicing procedures. Also gave me several recommendations for Discovery 2 specific practices to consider as preventative maintenance in the future. Thanks a lot.
Randolph d'Amore
★★★★★
4 months ago
Biggs has always done fantastic work on my Land Rovers. Fast, thorough, and incredibly easy to work with. I am a fairly technical person and know my way around a car, and unlike most shops every person I've spoken to at Biggs is happy to talk at that level of detail and demonstrates an incredible knowledge of these complex vehicles.
Jason McClendon
★★★★★
a month ago
Excellent service experience on my 2025 Defender. Look forward to more of the same on my factory scheduled maintenance…..and hopefully nothing else lol
Craig Kagetsu
★★★★★
6 months ago
Biggs Eastside Rover’s is hands-down the best place to take your Land Rover. Their pricing is very fair, their service is excellent, and their customer care is second to none. Jenn is the utmost professional—she makes sure every customer is taken care of from start to finish. I highly recommend this shop. (2023 Land Rover Defender 130)
Neal Sandoval
★★★★★
10 months ago
This is a long over due review that I’m hoping will help other rover owners in the area. I cannot speak any more highly of Jen & Co. at Biggs Eastside Rovers!! They were the shop who actually performed our PPI on our currently owned RRS s/c. Since our purchase in the Summer of 2015, outside of factory recalls, they have performed nearly all of the services and repairs. If you’ve owned or currently own an L320 with either the 5.0 sc or NA motor, you’re aware of its inherent faults and idiosyncrasies. Despite that, we’ve always looked past them and found more ways to love our rover. In its most abbreviated sense, Biggs came To the rescue more times than I’d like to count, from injector troubles, to the occasional electrical woe and as complicated as comprehensive powertrain work, Jen and her close knit crew never shied away from realistic expectations, beyond fair pricing and providing us the peace of mind that, ironically enough, is an antonym of the LR brand as a whole. Yes, the dealership may be at the forefront of service while you’re under warranty; outside of that, however, look no further than Biggs! Expertise, class, thoroughness, accountability and most importantly, client-centered relations, has forged a long lasting bond between them and my wife and I; I’m at peace knowing there’s a shop who will not only take care of our current and future rovers, but be transparent and supportive as well 🇬🇧 🚙
Matt Boswell
★★★★★
7 years ago
For all things Rover Biggs is the place. Professional, skilled, thorough, honest and fun. Excellent diagnostics and very competent repair from factory service to engine overhaul they have always done a great job. Give them a call and they will do their very best to more than meet your needs and keep your Rover on (or off) the road!
Bob Suzie
★★★★★
8 months ago
I totally trust Biggs with my Range Rover Sport. They’re honest, reliable, and never try to upsell unnecessary services like the dealership does. If going to the dealer were my only option, I wouldn’t even own this car. Biggs is simply the best! Thank you for the many years of outstanding service—I truly appreciate you.
R R
★★★★★
5 months ago
amazing service at a fraction of dealer cost. I wish I had found them long ago instead of going to the dealer. Easy scheduling and great communication. 2019 RR Sport Supercharged, 30k mile service
arnel capiral
★★★★★
a year ago
Biggs Eastside Rover is very thorough and honest. They are fair and reasonable. If you want your Rover to last, they have the expertise.
Vijay Vudaygiri
★★★★★
9 months ago
This was my first visit to Bigg's to service my Land Rover, and I couldn’t be happier. The team did a great job taking care of my car and offered helpful suggestions to address a few ongoing issues. Their expertise and attention to detail really stood out. And the puppies? They made the whole experience even more enjoyable and memorable. Highly recommend!
Robert Weischedel
★★★★★
5 years ago
So I recently bought my first Land Rover, a 2013 LR4. Since I knew nothing about Rovers, I wanted a mechanic who would be able to answer my many questions about my new Rig. Enter Biggs Eastside Automotive. They were able to to resolve all my concerns, perform needed service in a timely manner, and teach me more about how to care for my new Rover. Jessica and the guys at the shop are amazing and a pleasure to deal with. I look forward to doing more business with them for years to come.
Christopher McQueen
★★★★★
7 months ago
Biggs did a pre-purchase check-up for my 2020 Range Rover. The seller was convinced the battery was good - Biggs analysis proved otherwise, giving me the information I needed to set things right and avoid a cascade of low voltage errors. Outstanding technicians. The pre-check was approximately $350.
Morris Lowitz
★★★★★
3 weeks ago
Best experience ever had at a mechanic. Honest shop does great work and will tell you what you don’t need.
Rick
★★★★★
4 months ago
The experience at Biggs can be described in three words, caring, professional, and efficient. From the phone call to pickup, hands down the best auto repair service around.
James Bocinsky
★★★★★
5 months ago
Jennifer and her team are truly the best. Their knowledgeable consultation coupled with a positive and kind attitude make every experience there satisfying. Life long customer.
