Google Reviews
Steve Carneal

★★★★★
2 years ago
Wow, I am really pleased with Braggs! I needed to find a body shop near UVA for my daughter's car. Braggs was very professional and did a GREAT job repairing her car. Car was finished early, repair was done right. They exceeded my expectations.
Max Mohr

★★★★★
4 years ago
Bragg's was great, they fixed up my bumper and I was able to drive away feeling better than new. Now the spot they fixed on my car looks newer than the rest of the car! And they were very friendly, professional, and welcoming the whole time. Highly recommended for reliable local service!
Daniel

★★★★★
3 years ago
This is the first time using Braggs on my own vehicle. It was one of the options from our insurance company and glad we chose them. Their first shop choice was terrible. I have them doing extra work at the same time and they were friendly and reasonable on price! Everyone has been friendly and willing to help. Will post photos when I pick up my vehicle this week.
Roger A

★★★★★
6 years ago
Braggs were outstanding in all respects. They fixed my Audi Q7 to perfection. The repairs and the color matching made my vehicle look like new again. They delivered on time and as promised. The people were very friendly and accommodating. This is a great family-run business and I highly recommend it.
J.R. Hadley

★★★★★
5 years ago
My truck was hit in a parking lot a month ago. I heard great things about Braggs and brought it by for an estimate. Their estimate was fair, and they seemed like a professional operation after meeting the owner during the estimate. I have to tell ya, they are indeed PROFESSIONALS. I have never had such an amazing experience at an auto body shop. I received emails all along the way with updates, including pictures. The communication was top notch, the service was incredible, and they guaranty the work for the lifetime of the vehicle during my ownership. What else can you ask for? I don't usually write reviews, but this entire experience and the efforts put forth by this garage deserve my time to write this review and help others, along with this body shop. Thank you, Braggs and I wish you all the best! - JR
Kay Fracher

★★★★★
2 years ago
Since my first encounter with Bragg's after my car was struck in an accident, I experienced nothing but caring, supportive attention. Time estimation for work was on point and the work itself was meticulous. I highly recommend Bragg's for body work.
Adrian Luna

★★★★★
4 years ago
Cannot say enough good things about this auto body shop. I decided to come here due to all the positive reviews, and I'm happy I did. Bragg's body shop took care of all the communication with the persons insurance company. When I finally picked up my car, the repair work was amazing! The door looks better now than it ever did before. Not only did they repair the exterior, but they even cleaned my interior and gave my car a wash. I would definitely recommend this place.
Veronica Silva

★★★★★
4 months ago
Work was done quickly and they even cleaned the inside of my car! Would highly recommend.
Amanda Smith

★★★★★
2 years ago
We were very impressed with our service and how quickly they were able to get our car fixed. It looks like new! On top of that, they even cleaned the inside of the car, which was a nice surprise. We will definitely come back if we need any repairs in the future.
J. Ice

★★★★★
2 years ago
After my truck received mirror damage, I took it to Braggs for an estimate on getting a replacement. They did a great job, can't tell there was any damage and they priced it better than the other places in town. Clean, family run business. A+++
Kaitlyn Lewis

★★★★★
4 years ago
We have used Braggs on 2 separate occasions for insurance claims and both times every person has been great! Each staff member you talk to is knowledgeable about the claim process and they all are so kind and polite. Also very knowledgeable about vehicles in general. You don't feel like you are being taken advantage of or given the run around. They respond very promptly to emails. To add, their work is seamless. We have a black truck and had concerns the first time about matching black paint. After Braggs was done, you couldn't even tell! It was perfect. The best body shop in town and I would highly recommend coming here.
Meghan Custer

★★★★★
a year ago
I was very pleased with the service at Bragg's Autobody. They did a fantastic job fixing my car, got it done in a timely manner and were clean and professional. I would highly recommend them.
Ellen Spangler

★★★★★
2 years ago
I used Bragg's for repairs to my RAV4 Hybrid, and I highly recommend this long-time, family-owned business! They were very responsive, organized, and their prices were very fair. They had managed my expectations of how long the repair would take, yet they managed to have my car done in time for Thanksgiving travel—and even cleaned the inside of my car, too! My car looks like new, and I couldn’t be happier.
Liz C

★★★★★
a year ago
So glad I found Bragg's Body Shop! My vehicle was vandalized and needed a rear window replacement. I called and spoke to Natasha, who was very helpful and friendly. I brought my car in on a Monday, and it was ready on Wednesday. I couldn't believe it! They coordinated everything with my insurance carrier, and the entire process couldn't have been smoother. To top it off, they washed my car and made it look like new. Highly recommend Bragg's!
Jessica Reon

★★★★★
a year ago
We had the good fortune to find Bragg’s several years ago, and they are the only body shop we trust with our vehicles. They are honest, reliable, always deliver our cars cleaner than when we brought them in, and most recently completed the promised work a week ahead of schedule! After living in three different states, I can confidently say Bragg’s is the best there is!
Tiffany Lee

★★★★★
9 months ago
I brought my car in for some substantial damage, and Braggs was sure to make quick work with it! My car looks almost as good as new! I'm especially grateful for Natashia who was very kind, patient, and helpful.
Fred Kent

★★★★★
7 years ago
I have used Bragg's on 2 other occasions to repair damage to my cars. Just got my car back and it looks great. They are easy to work with and accommodated all of my requests. They did a nice job on the repairs, the car was cleaned and washed for delivery and the job was done promptly. Looks better than new.
Summer Rain Ursomarso

★★★★★
a year ago
Really great team at Braggs. They were processional, kind, and helpful every step of the way. I had issues with my rental car and a lot of back and forth with my insurance and they stepped right in and helped without me even asking. They did fantastic work and my car looks great. There was one thing they missed (I also didn't see it) and I when I called them back about it, they made time for me right away and fixed it in less than an hour. They also cleaned my car when they were done! I will be recommending Braggs in the future.
Rita Krenz

★
☆☆☆☆
10 months ago
This is long overdue. I’m averse to writing negative posts, and I’m confident I’ll receive some sort of unfriendly, disparaging reply from the business, but I wouldn’t wish my experience on anyone else. In Jan 2022 my car was parked at home, minding it’s own business when it was hit by a snowplow. Having no experience in the body shop industry, I took my little VW to 3 places to gather estimates: a local, family owned shop, the dealer and a shop in the Valley. I did my research. Based on completeness of the estimate and confidence inspired by the estimator, I selected Bragg's Body Shop. You may remember these were covid times, getting a date to drop off the car took a long time. That was extended when they realized they gave me the wrong date. No worries, I said, it’s hard times for everyone. My car was there for a LONG time (covid supply chain issues). Finally, notice came- it’s finished! Yea! Almost immediately, I noticed a noise in the back end. Fast forward through multiple visits to the shop, including a ride with a brilliant technician who diagnosed the problem, turns out the bumper and hatchback were mounted incorrectly, causing pieces to rub together. No problem, I said, thanks for fixing it! Don’t worry (about the multiples times I had to come back to your shop to convince you that something was wrong),…I’m just glad it’s fixed. Then, a couple of weeks later, I discover the strangest thing. I learned in the business, it’s called an ‘outie’. That’s a perfect word,…it looked like someone had taken a sharpened pencil and attempted to poke it from under the skin of the car to the outside world. Turns out it wasn’t a pencil, but a small screw that holds wires in place, in the panel just above the gas cap. No possible way I could have done that, which is what Bragg’s said happened when I brought it to their attention. I provided the pictures which show the outie corresponds to a screw, and shared the assessment (happened at the shop) by the dent repair specialist THEY RECOMMENDED. They refused to fix. Then I noticed the broken ‘air bag’ tag and air vent on the driver’s side A post. Bragg's ordered a new one, and when it came in, called and said I could pick it up as they would not be installing it. Then the rear fender started to separate from the body of the car. The same fender they installed incorrectly. They refused to fix. Then I started to notice the difference in paint color on the section they repaired. I took the car to another body shop and they agreed, and also assessed an ‘orange peel’ appearance to the body work. They confirmed the fender issue. They gave me an estimate of approximately $6K to fix the poor workmanship and additional damages caused by Bragg's. After a long and drawn out battle with Bragg's and my (and other guy's) insurance I finally had to concede defeat. Early on Bragg's was reasonable, even pleasant, to deal with. However, as it became clear that repair of their poor workmanship, which continued to present over time, was going to be expensive, they (Natasha) became nasty and rude, both of which I consider unprofessional. To summarize: Bragg’s did as much damage as they were hired to fix. The dent repair specialist Bragg’s recommended to me confirmed that the ‘outie’ could only have happened at the body shop. Another subject matter expert evaluated their work and found it to be lacking. While my insurance wouldn’t help me, they agreed with the poor workmanship. After months of trying to work with Bragg’s, then months of dealing with insurance, I filed a complaint with the Better Business Bureau. This is also not a fast process. Bragg’s refused to acknowledge or engage with the BBB. Readers may know that the BBB has no enforcement ability, but at least for the next three years you can look up the complaint, along with loads of documentation. I can only hope that I save someone from having a similar experience. Dig deep into the online reviews and you’ll find what I didn’t- my experience is not unique. Do NOT let Bragg’s work on your car.
Chad Marcantonio

★★★★★
Edited 4 months ago
My wife’s car had a front end collision which caused significant cosmetic damage. Braggs body shop did a wonderful job with the repair. The paint match was excellent and you could not tell it had been in an accident. It looked and drove like a brand new car. It was also completed slightly ahead of schedule. The team did a great job.