Brake Stop & Auto Repair - Escondido

Cassandra Goswick

★★★★★

5 years ago

Eddie and his team are thorough and trustworthy! Took my car in for a overall summer checkup as I am preparing for a road trip. The maintenance "other" light was also on. They could have told me anything however they were very honest and checked the whole car snd reset the maintenance light to be cleared at no charge. They also told me I could wait another few miles to get the front brakes done - saving me even more $$$$ ( dealer said it was urgently needed when in fact it's not). highly recommend this shop for all your auto repairs/maintenance.

Jamil Benslimane

★☆☆☆☆

3 years ago

DO NOT take your car to this guy. I had to call the cops on him and I'm also taking legal action against him. I had problems in my rear breaks. Took it the the guy he chaged 90 bucks for the diagnosis telling me that the brakes and rotors need to be changed. I spend over 500 dollars to get it fixed. After a month and a half only my brakes were worn and took the car to him as I had warranty. The guy has no customer service manners and was yelling the whole time and told me "he will change them" the problem still persisted and I took it to a certified mechanic that told me that the brakes are super worn and he doesn't think they were changed. I went back to the guy and he asked for ANOTHER 90 dollars to inspect the stuff he misdiagnosed. He told me that there is an issue with my car and asked for 900 dollars to fix it after I paid 800 dollars worth of invoices. I told him that I will legally take action on him and he started screaming at me and wrote a full report to not take liability and wanted me to sign it!! Of course I declined. I also paid the 90 bucks but didn't want to sign anything!! He declined to give me my keys!! I had to call the cops to get my keys back! Just watch out as there are some dishonest mechanics around.

Cindy Kopoian

★☆☆☆☆

Edited a year ago

My car and my parking spot has always been clean. Now I have leaks. I went back myself and also with AAA, more leaks. The oil plug had to be re-done. He said "Not sure what the liquid is, I'll have to do a ninty dollar diagnostic first ". He lied about it being ok to use two coupons and didn't honor the brake coupon. Needs a diagnostic first". I'm getting my car to a real auto technician and she'll be fine. I just noticed how long it's been, she's still happily driving and three leaks? I still don't have any!

Mikey G

★☆☆☆☆

6 months ago

Worst service ever. Guy on the phone sounds like he needs a women. Very grumpy. Called to schedule an appointment.

Alex P

★☆☆☆☆

a year ago

Avoid this place. "Mechanics" are not able to move, slow and at speed like slugs. Overprice, which does not match the quality of their services. 3 hours to perform safety inspection. Go there only if you want to spend your day and money nowhere. The worst and slowest service I've ever received.

Gabriela Torres

★☆☆☆☆

Edited a year ago

WORST PLACE EVER. I paid 600$ for JUST my break pads and an oil change. He didn’t change my rotors cause he said they were “still to standard” I didn’t know . It’s been 3 months my rotors are bad and sqeeking so I’m going to a friend. Friend said we need to get new break pads as well . So I paid them 600 FOR WHATTT??????? NOTHING. they’re just lazy .

celeste Banuelos

★☆☆☆☆

a year ago

Escondido location Complete rip off!! These guys took an hour and a half to do a smog test. Only to laugh and say bad news you didn't pass! Because of a new battery being installed. Than says come back in two days to retest but you will have to pay again! Confused and tried explaining I have never had to pay for a retest. The guy being in denial and doesn't want to deal with it says just go somewhere else. I am so pissed! What a waste of time and money! DO NOT COME HERE! Money hungry people!

allie jones

★☆☆☆☆

a year ago

AAA towed my car here, and when I called in the morning, Eddie was condescending and repeatedly interrupted me as I tried to explain what was going on with the vehicle. Ultimately, he wanted to charge me over $500 for a $150 part and less than an hour of labor. I don’t know if he just assumed that I was naive or desperate, or if his shop simply charges excessive rates, but I was able to find another shop that quoted me an appropriate price (the part cost+ an hour of labor). I know times are rough and inflation is gnarly, but I’m really not impressed.

Jazmyn Lemar

★★★★★

2 years ago

I came in thinking it was a simple fix and it was not. My entire brake system needed to be replaced something I was not ready for. They offered me the best safest deal they could, worked with me for financing options, patient and kind and as the day went on they got busier and I was still seen as a person. and my car was up and running smoother and faster for an amazing deal. I recommend them every time

Fernando Vargas

★☆☆☆☆

a year ago

Beware don't leave your car here unattended they will do what ever it takes to up sale you. They intentionally failed my trucks smog and state reffed just to try and sell me a new catalytic converter. They claimed I tempered with it even tho I have all paper work in glovebox!!! Don't trust them with your business they couldn't even fix my brakes right and tried to over charge me! Terrible place

James Dalton

★☆☆☆☆

a year ago

I made a mistake by not reading reviews of this place before coming. Terrible experience. Waited over an hour to do a smog check. I paid $60 for them to read a code which I already read myself. Go to other places, they're cheaper and they will honor free re-tests. They were also no help, they would not provide any info on why the car failed. I need to pay them to do a full diagnostic test and if I pay them to do the work only then will they give you a free re-test. What did I pay for? What does inspection mean anymore? Also the place is terrible. The waiting room smells terrible and no doubt there is mold hiding around there, they have fast food laying around all over the desk. The people that work there are rude and unhygienic. The bearded guy at the counter started raising his voice and talking over me when I was just trying to get some clarity about why it failed. Don't go here. Save time, save money, save your health.

blevant

★☆☆☆☆

4 months ago

Service was terrible. The guy approached me as if I weren't a customer but some kind of street person. I'm a Special Needs Teacher. My question was met with cold stares, so I left.

Alan Granados

★☆☆☆☆

6 years ago

Hahaha what a joke of an experience wasted time and money at brake and stop.. icalled to see if they can help me eddie said yea ill check it out right now , I waited 4 hours to get diagnosed on leaking coolant which i was charged 80 bucks for. "Repair" would of been 350 the parts are way less than 100 bucks more like 50 bucks. I go home eddie didnt even put the radiator cap back on, my cars smoking from coolant all over the hot engine..last time they get any money from me, what a shame but i got the bad mechanic vibe at first sight though so its my fault..i would rate 0 stars if i could..dont waste TIME OR MONEY at brake n stop..they should just stop..NO I DONT FEEL BAD POSTING THIS

Jimmy Buffalo

★☆☆☆☆

a year ago

Avoid this place at all costs whatsoever. Around this time last year, the flywheel went out on my Porsche 944 turbo (951). Unable to find any mechanic whatsoever in a 45 miles radius who would work on the car, I decided to take a gamble on eddy and boys here. At first they looked like an honest small mechanic shop, however that couldn’t be further from the truth. After doing a full inspection on the vehicle, I was quoted for around $15,000 in various repairs. These included -new clutch kit -new engine mounts -new water pump -new timing belt -new fuel pump -new cam housing gasket -new alternator and power steering belts Now most of this list seemed correct as regular maintenance for this vehicle every decade or so and was all soon to be due anyway. Nothing raised any alarms at all. However when I received the vehicle back after 3 weeks that’s when the nightmare truly began. After testing the vehicle, I could immediately tell the timing was off, so I brought it back to be adjusted immediately. Eddy informed me that everything seemed correct and the parts simply needed to break in. I was told to drive the vehicle 500 miles or so then bring it back. After driving 500 miles without pushing the car at all, it still seemed incredibly off. I would end up bringing the vehicle back numerous times to solve this initial problem. After my third time receiving the car back, I noticed a significant loss of compression and really bad overheating. This final time I brought the vehicle in and the car was transferred to the San Marcos location to be inspected, at this point I was informed that my second cylinder had a crack in it. I was quoted for an additional $12,000 to replace the engine. Frustrated, I declined any further work and purchased a new vehicle. The length of Brake stop and autos incompetence was only revealed to me after I took the car to a reputable Porsche mechanic. It was discovered that the clutch kit was poorly installed, and the car had a blown head gasket caused by you guessed it, incorrect timing!!!! Additionally the engine mounts that were installed were incorrect for the specific year and model of my car, which is something I also pointed out to eddy as the engine sat unusually high compared to the previous mounts (and no it wasn’t fully bc the engine mounts were collapsed eddy). After connecting with brake stop and auto and confronting them about this news, asking for them to simply repair the damages their faulty work caused or full financial compensation, they completely changed their story and told me they never said there was a crack in the second cylinder and they would give me a super amazing deal and recondition the engine for $6,000. I never brought it back to them. I did look into legal action regarding the damages caused by incompetence however came to the conclusion it was too expensive and not worth my time, and left the situation as it is. Another thing I later discovered, was the prices they quoted me for parts were heavily inflated compared to what they actually cost, and no that is not including the service fee. They lied about how much go payed for the parts to further squeeze money out of me. Ultimately Eddy has proved to me he is fully willing to take advantage of customers and lie and cheat his way to every dime. I heard nothing but constant excuses from him the entire him. I was an 18 year old college student at the time who simply wanted to have the car my deceased grandfather gifted to me repaired. If you are reading the google repairs considering this shop, please steer clear. DO NOT make the same mistake many of us leaving reviews have.

Citlali Velazquez

★☆☆☆☆

5 months ago

Honestly, this place was a complete disappointment. I’m 18 and went in to get my brakes changed — the guy told me it would cost $240 total, and I agreed. My mom and I waited for three hours, and they only had about three cars being worked on, so it’s not like they were super busy. We thought my car was being serviced, but then the guy came back and said he was just checking the car and hadn’t even replaced the brakes. What made it worse is that he still charged me $130 for something I never asked for or authorized. On top of that, he suddenly tried to say that changing the brakes would cost $700, even though he first said $240 — basically trying to add an extra $500 out of nowhere. It really feels like they take advantage of people, especially when they see someone young. They overcharge, change their prices, and make excuses. Super unprofessional and shady — so sad how they take advantage of people like that. Definitely wouldn’t recommend this place to anyone.

sylow NK

★☆☆☆☆

3 months ago

Came in to get an alignment they told me that I needed a new ball joint and both uper and lower controll arm. He them charged me for the diagnostic so I asked him what peace or what part was broken and if he can show me. Since he had told me my vehicle was in dier need ASAP. Otherwise he couldn't guarantee that it wouldn't be aline. Anyways he refused to elaborate his diagnostic to me I payed him and I took the car to a mechanic that I know and he showed me that the tire rod had a little bit damage but it would stop someone from a tire alignment. I ended taking it to another tire shop and they did the alignment and ended up telling me that one rod was bad. This shop wanted to charge me $2,600 for a peace that was completed fine and would cost at most $100

Chris Yanke

★★★★★

a month ago

You have to consider yourself really lucky to run into people they can eyeball your car and know exactly what to do and speak real genuine English to you about your car. They normally teach you about it but they help you and they give you the best possible suggestions that’s why I came here had issues with my rear tires. They were able to hook me up with Samir, but give me some helpful suggestions. Check my brakes and let me know in less than 10 minutes. What I needed to do. This is the place to come to. You can get smog checked here you can do alignment you can do all kinds of things break tuneups and they could even hook you up for a diagnostic.