About Business
Conveniently located in Allen, TX, Brakes Plus has established a strong presence in the Car Repair market. They have specialized expertise in Brake shop, Auto air conditioning service, Auto repair shop, making them a top-choice Car Repair specialist in McKinney. Backed by 1704 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Allen, TX residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Brakes Plus is the go-to destination for quality and service in Allen, TX.
Google Reviews
shyi rob
★★★★★
3 weeks ago
went in for a oil change tire rotation and a very squeaky sound coming from my car they let me know that my brake pads were at 3mm and where the cause of the sound they gave me a good estimate on replacing them but i wanted to be sure for my own self that they where correct and after doing my own research i learned the brake pads where very thin, that 3mm equals about 25-30% of your brakes it is when you need to change your brakes they where very patient im explaining and making me feel comfortable with the work they did kaleb did a great job showing me everything he did they even promised that if the noise persisted i could come back and they would be more then happy to help me again I will definitely be back first time ive ever been felt comfortable going into any sort of mechanic shop and walking out knowing they truly helped and didnt just screw me over will definitely be my go to shop!
Julie Tomlinson
★★★★★
a month ago
Ray and the team at the Allen Brakes Plus provide excellent customer service! Today’s visit was unexpected for me, and he was very friendly and attentive while I waited for my brakes to be replaced!
Liancheng Zhang
★★★★★
3 months ago
I have been here several times, every time when my vehicle needs to change oil, or replace brake pad, I go to here. The price is reasonable, the service is excellent. And I know Ray, the best adviser works here. He is so professional and helpful to give suggestions. You can definitely trust him and this place.
Kirstin
★★★★★
2 months ago
Ray is absolutely amazing! He’s the type of person you want representing your company. He’s the type of person that will keep the company together and keep the company thriving. He’s very personable, very knowledgeable, and very reassuring. I’ve never been to a Brakes Plus before. But I’m very happy and will definitely be a repeat customer
Shanise Brown
★★★★★
a month ago
The service advisor Ray was incredibly helpful in answering my questions. The service time was reasonable and I was able to get back to work with no issues. It’s hard finding trustworthy car repair shops so I’m grateful I’ve found one here at the Allen location.
Hyrum Rose
★★★★★
2 months ago
Great service. Service advisor (Ray) was very helpful and the mechanic (I did not catch their name) fixed my truck quickly. They did not just tell me what was wrong they showed me so I could make the best decision for me and my truck.
Osandi Vihansa
★★★★★
3 weeks ago
Came to break plus to check my breaks and they got it checked for free. Mr. Ray was really helpful explaining what was going on and with the prices. Also got a friendly stuff. Recommending this place for everyone to get a quality service for your vehicle.
Joshua George
★★★★★
a month ago
The customer service representative. Mr. Ray was very polite and assist me throughout my whole process. It was an unexpected four hours. Nevertheless his company and his consistent assurance made my visit well worth. Ray is Amazing and Great asset to this establishment.
madisyn robinson
★★★★★
4 months ago
Great service! Ray the service advisor, was professional, friendly, and extremely helpful. He kept me updated, answered all my questions, and made the whole process smooth and stress-free. I truly appreciate the excellent customer service from Ray and the entire team. Highly recommend!”
LeVida Stephenson
★★★★★
a month ago
Thank you Ray for you and your team's great service. From your manager stepping away from his admin work to help you at your computer, to your team proficiently working fast to service my vehicle. Your friendly and professional service was the cherry on top. Looking forward to coming back for any additional service I might need.
Wildflower Photography
★★★★★
a month ago
I called Brakes Plus last min at the end of the day to see if they could remove the plastic cover off the bottom of my car because it’s dragging. Ray was so kind to me and took care of me right away! They were such a blessing! Thank you for such great customer service and work!!
Aileen Blancaflor
★★★★★
2 months ago
We had a great experience at Brakes Plus in Allen. Our service advisor, Ray, was very helpful, friendly and professional. We took our son’s vehicle in for a brake check. They recommended replacing the brake pads. The work was excellent and completed in a timely manner. They included a free tire rotation as well. We highly recommend this place for quick and efficient service.
Ella Deane
★★★★★
3 weeks ago
Every time I’ve been here I’ve been immediately greeted with kindness and always feel peace of mind trusting my car with these guys. Ray is fantastic and always brightens my day! Dependable and easy service.
Ross Mesquita
★★★★★
2 months ago
I am not someone who posts reviews, but yesterday was the second time I’ve been to Brakes Plus in Allen. The first was to get new brakes for my son’s truck, and we had great service from Ray. And he’s why I went back to get my car serviced yesterday. He’s knowledgeable, friendly, and keeps the customer experience top of mind. Highly recommend Ray and this location!
Darrius Prowell - Work Profile
★★★★★
a month ago
Shoutout to Ray at Brakes Plus for the amazing customer service! He was super helpful, honest, and made the whole process easy and stress-free. You can tell he really cares about his customers. This is hands down one of the best experiences I’ve had at an auto shop. Ask for Ray!
Sharyn Art
★★★★★
2 months ago
Ray gave me a quote on a new battery with a 4 year warranty. The service was fast and the people working there were very friendly. I would definitely use them again. AutoZone would not install a battery for me due to its location. Brakes Plus had no problem doing it for me. Thank you! This was the Allen, Texas location.
Datman Cool
★★★★★
a month ago
Great experience with Ray. Second car for a brake job and world class service and customer care! They care, they listen and provide practical solutions.
Teresa
★★★★★
2 months ago
Ray at Brake Plus provided outstanding customer service. His sense of humor made the experience enjoyable, and he took the time to clearly explain the services my vehicle needed. He also went over the warranty information in a way that was easy to understand, which I really appreciated. Professional, knowledgeable, and personable—Ray made this visit a great one. I will definitely be returning for my future vehicle service needs. Highly recommend!
Marshall M
★★★★★
2 months ago
Aaron, the manager, is great! We’ve had a number of big ticket items this year with one of our vehicles, and Aaron always takes the time to kindly break down the what, why, and how of each repair. This brakes plus location has honest, hardworking people that want to make it right - I’ve never felt out of the loop during a service. Will keep bringing all of my vehicles here as long as Aaron is managing, and they’ve earned our business for sure! Ray is also a great service advisor - always really personable!
Rachel Ramstedt
★★★★★
3 weeks ago
Ray was extremely helpful! He was very kind, got us the proper services we needed for our car, and made sure not to upcharge us. He was very accurate with the duration of the service and ensured we got the best technician. We will definitely be coming back for services on our other cars!
