Brakes Plus

Datman Cool

★★★★★

a month ago

Great experience with Ray. Second car for a brake job and world class service and customer care! They care, they listen and provide practical solutions.

Sharyn Art

★★★★★

2 months ago

Ray gave me a quote on a new battery with a 4 year warranty. The service was fast and the people working there were very friendly. I would definitely use them again. AutoZone would not install a battery for me due to its location. Brakes Plus had no problem doing it for me. Thank you! This was the Allen, Texas location.

Darrius Prowell - Work Profile

★★★★★

a month ago

Shoutout to Ray at Brakes Plus for the amazing customer service! He was super helpful, honest, and made the whole process easy and stress-free. You can tell he really cares about his customers. This is hands down one of the best experiences I’ve had at an auto shop. Ask for Ray!

Ross Mesquita

★★★★★

2 months ago

I am not someone who posts reviews, but yesterday was the second time I’ve been to Brakes Plus in Allen. The first was to get new brakes for my son’s truck, and we had great service from Ray. And he’s why I went back to get my car serviced yesterday. He’s knowledgeable, friendly, and keeps the customer experience top of mind. Highly recommend Ray and this location!

Ella Deane

★★★★★

3 weeks ago

Every time I’ve been here I’ve been immediately greeted with kindness and always feel peace of mind trusting my car with these guys. Ray is fantastic and always brightens my day! Dependable and easy service.

Aileen Blancaflor

★★★★★

2 months ago

We had a great experience at Brakes Plus in Allen. Our service advisor, Ray, was very helpful, friendly and professional. We took our son’s vehicle in for a brake check. They recommended replacing the brake pads. The work was excellent and completed in a timely manner. They included a free tire rotation as well. We highly recommend this place for quick and efficient service.

Wildflower Photography

★★★★★

a month ago

I called Brakes Plus last min at the end of the day to see if they could remove the plastic cover off the bottom of my car because it’s dragging. Ray was so kind to me and took care of me right away! They were such a blessing! Thank you for such great customer service and work!!

LeVida Stephenson

★★★★★

a month ago

Thank you Ray for you and your team's great service. From your manager stepping away from his admin work to help you at your computer, to your team proficiently working fast to service my vehicle. Your friendly and professional service was the cherry on top. Looking forward to coming back for any additional service I might need.

madisyn robinson

★★★★★

4 months ago

Great service! Ray the service advisor, was professional, friendly, and extremely helpful. He kept me updated, answered all my questions, and made the whole process smooth and stress-free. I truly appreciate the excellent customer service from Ray and the entire team. Highly recommend!”

Joshua George

★★★★★

a month ago

The customer service representative. Mr. Ray was very polite and assist me throughout my whole process. It was an unexpected four hours. Nevertheless his company and his consistent assurance made my visit well worth. Ray is Amazing and Great asset to this establishment.

Osandi Vihansa

★★★★★

3 weeks ago

Came to break plus to check my breaks and they got it checked for free. Mr. Ray was really helpful explaining what was going on and with the prices. Also got a friendly stuff. Recommending this place for everyone to get a quality service for your vehicle.

Hyrum Rose

★★★★★

2 months ago

Great service. Service advisor (Ray) was very helpful and the mechanic (I did not catch their name) fixed my truck quickly. They did not just tell me what was wrong they showed me so I could make the best decision for me and my truck.

Shanise Brown

★★★★★

a month ago

The service advisor Ray was incredibly helpful in answering my questions. The service time was reasonable and I was able to get back to work with no issues. It’s hard finding trustworthy car repair shops so I’m grateful I’ve found one here at the Allen location.

Kirstin

★★★★★

2 months ago

Ray is absolutely amazing! He’s the type of person you want representing your company. He’s the type of person that will keep the company together and keep the company thriving. He’s very personable, very knowledgeable, and very reassuring. I’ve never been to a Brakes Plus before. But I’m very happy and will definitely be a repeat customer

Liancheng Zhang

★★★★★

3 months ago

I have been here several times, every time when my vehicle needs to change oil, or replace brake pad, I go to here. The price is reasonable, the service is excellent. And I know Ray, the best adviser works here. He is so professional and helpful to give suggestions. You can definitely trust him and this place.

Julie Tomlinson

★★★★★

a month ago

Ray and the team at the Allen Brakes Plus provide excellent customer service! Today’s visit was unexpected for me, and he was very friendly and attentive while I waited for my brakes to be replaced!

shyi rob

★★★★★

3 weeks ago

went in for a oil change tire rotation and a very squeaky sound coming from my car they let me know that my brake pads were at 3mm and where the cause of the sound they gave me a good estimate on replacing them but i wanted to be sure for my own self that they where correct and after doing my own research i learned the brake pads where very thin, that 3mm equals about 25-30% of your brakes it is when you need to change your brakes they where very patient im explaining and making me feel comfortable with the work they did kaleb did a great job showing me everything he did they even promised that if the noise persisted i could come back and they would be more then happy to help me again I will definitely be back first time ive ever been felt comfortable going into any sort of mechanic shop and walking out knowing they truly helped and didnt just screw me over will definitely be my go to shop!