Google Reviews
Average History Nerds
★
☆☆☆☆
Edited 3 months ago
Excellent service and very affordable prices. Diagnosed a hole in my cooling system and replaced the broken part quickly and at an affordable price. Editing this a few days later: My car made precisely one round trip to work before it started burning coolant again. Furthermore, the man I spoke with tried to charge me $50 over what they quoted me, and when I talked him down to the original quote, he insisted on a 5 star review, hence my original statement. In my gratefulness for not completely bankrupting me, I made a rushed and improper judgement. What had me really upset was that when I found the source of the leak, it was a bloated, delaminated hose that connected to the coolant flange that they replaced. It was a $15 part that would’ve taken maybe 5 minutes to replace and which is very obvious if you are looking at the coolant flange that they did replace (charging me $80 for a part that costs $40 online). Instead of taking the 5 extra minutes and charging me accordingly, they left it as is, obviously bloated and cracked. I had to fix it, and was out the extra $15 and 2 hours of my time because they couldn’t be bothered to do their job properly. Pictured below is the hose I installed on the car (top) and the one that they left on, again, clearly delaminating (bottom). I did more research on my own, and regrettably, this was an issue I could’ve fixed easily myself, and at a much lower price.
Amit Jouhal
★★★★★
a month ago
I had a great experience with Shane and the team at Bucky’s in Auburn. Shane was a helpful from the moment we spoke on the phone, and the whole team has gone above and beyond to help me diagnose and resolve the exhaust issues on the food truck I recently purchased. What stood out to me is that several places I contacted beforehand said they could not help, but Bucky’s took the time to look into it and work toward a solution. They were professional, respectful, communicative, and genuinely willing to help. That kind of service means a lot. I truly appreciate Shane and the team and would highly recommend Bucky’s in Auburn.
Eric Westphal
★★★★★
a month ago
These guys actually saved my life. I had gotten work done at Les Schwab (brakes, rotors, sway bar, shocks, struts) and a week later I went to Bucky's for an oil change. Shane told me my brakes were at 2mm in the front and my rotors could use some work. That's weird. They pulled the tire off and showed me my brakes and we also found my CV axel was broken. None of which was quoted to me at Les Schwab, and they tried to deny that it was true until I watched the manager at Les Schwab take my tires off and inspect. Thank you, Bucky's! I'll be going to you guys first from now on.
Lena Bernal
★★★★★
4 months ago
I came in to get my brake pads replaced and an oil change on my Yukon XL. I found out that all 4 tires needed new brake pads and rotors. Since I brought the front pads, they were willing to work with me on the price. They installed the front brake pads I brought, performed an oil change, and only charged me for the back brake pads + rotors + caliper service + labor. I’m so grateful for them! It all done within two and a half hours! Thank you!
Renardo Shelton
★★★★★
5 months ago
Shane and the crew were beyond amazing. Words can't describe talk about how hard they worked on My Truck. I went to so many different Bucky's and i was having really rough experiences. But as soon as I brought My Truck to him, he said he will figure out what the problem and that's his word. And he beyond kept his word. For the first time since having issues with my car i have not had any problems or complaints. If i could I would give this guy 10 star. He's honest and price reasonable. A all around good guy. He definitely deserves a raise and acknowledgement. Words can't even express how grateful I am.
Terry Lou Payler
★★★★★
3 months ago
The store manager was very helpful in explaining the oil-change reasoning as far as mileage timing between services, why changing it out is better than merely adding a quart when it was both low and also very dark in color. He was quite personable and clear in his explanation. It didn't take long either. Thank you Shane.
Eric Chen
★★★★★
5 months ago
I really appreciate the help I received today! Bucky’s was very kind and took the time to help me fix a small issue with my front license plate. Even though it was a minor thing, they treated it with great care and professionalism. As a student, I’m really grateful for their patience and kindness — it truly made my day. Thank you so much!
Brian LaRonge
★★★★★
8 months ago
Shane and the team ROCK! Fixed ALL the problems with my truck that a local big dealership couldn't! Great skills, service and pricing!!! WIN WIN WIN 🙌
Sherii Morelli
★★★★★
4 months ago
Everytime income here the customer service is great. All the employees are knowledgeable and have been able to fix each issue every time. I refer all my friends and family here and it is the only place I bring my vehicle to for service. If your looking for great service all the way around,this is your one stop shop.
Deb Dawson
★★★★★
4 months ago
This auburn Bucky's complete auto repair is very professional and skilled. We are very happy and satisfied with their work on our vehicles. Special thanks 😊to Shane and Jacob !
Dustin Varrelli
★★★★★
3 months ago
Guys at this shop killed it. Got me back in my truck same day Had my fuel injectors done along with fuel rail And ect. First choice shop to take any of my vehicles to. Shout out to the tech that busted ass in getting it done by the end of the day to the man behind the computer able to get everything in same day to make it happen. I appreciate you guys
jzapanta32
★★★★★
8 months ago
I had a fantastic experience at Bucky's in Auburn! You won't find a better team that's led by Shane. From the moment I walked in, Shane was friendly, professional, and incredibly knowledgeable. The job was completed and my vehicle great. It’s clear that Shane's team takes pride in their work and truly cares about their customers. Pricing was very fair for the quality of service I received. I highly recommend Bucky's in Auburn to anyone looking for trustworthy mechanics and top-notch automotive care. I’ll definitely be back for future maintenance and repairs!
Chris Littrell
★★★★★
4 months ago
Got my brakes done , whole brake system. No problems. Jason is an awesome mechanic and knows what he is actually doing. Definitely appreciate it 👍
ERIC CHEN
★★★★★
8 months ago
I'm a student and just got my driver's license. I'm about to buy my first car, and I met with the owner to check it out. The owner told me the car was in good condition, had a clean title, and no problems. But since I don’t know much about cars, I took it to the mechanic. First time I went to Kent Bucky's Auto Repair, It’s a 2011 Toyota corolla with 125000 miles, I thought everything is okay, because owner said no mechanic issues, clean title, then the mechanics found several issues the seller didn’t mention: oil pan gasket leak, transmission pan gasket leak, front axle issue, and blown front struts…… Fortunately I didn’t buy the car, otherwise I would need to spend more money than the car price to fix it. Same situation the second time I went to the Auburn Bucky's Auto Repair, they helped me out again. Slight pulsation in front brakes, Front tires mismatched, Missing bottom engine cover, Front core support issue…… I’m lucky they help me find out all the issues. I really appreciate their honesty and advice. As someone with a limited budget, I’m trying to be as careful as possible and make sure the car I buy will last if I take good care of it. I just want to say thank you to Bucky’s for helping me out—I truly appreciate the support!
Justina Everline
★★★★★
4 months ago
I brought my car to them first thing. They had me in and out within the hour and the pricing and service was amazing!!! Highly recommend!!!
Braden Bach
★★★★★
8 months ago
Scott at Bucky's Auburn is awesome! He's super friendly and great to talk to. In addition, the exhaust job took 5 hours, but he only charged me for 2! I would definitely come back here again for their amazing service! Don't overlook this Bucky's! They are a diamond in the rough. I highly recommend this shop
Ompreet Singh
★★★★★
11 months ago
I had a great experience at Buckey’s Complete Auto Repair! I came in with a new battery I had already purchased, and they were kind enough to install it for me without charging anything. The service was quick, I was in and out in under 10 minutes, and everyone was professional and friendly. I’m really happy with how everything went and will definitely be coming back here for any future repairs. Highly recommend!
Dion Armstrong
★★★★★
a year ago
I recently had the pleasure of entrusting my 2016 Chevy Traverse to Bucky’s Automotive Center in Auburn, WA, for a transmission replacement. From start to finish, the experience was nothing short of exceptional. Shane Kennedy and his outstanding team exemplify what true customer service should be. Their professionalism and dedication were evident in every interaction. They took the time to thoroughly explain the issues with my vehicle, ensuring I understood the necessary repairs and the associated costs. This level of transparency and patience is rare and greatly appreciated. Throughout the process, the team’s consistency and commitment to excellence shone brightly. They not only met but exceeded my expectations, delivering results that speak volumes about their expertise. It’s clear that at Bucky’s, customer satisfaction isn’t just a goal—it’s a guarantee. The friendliness and courtesy extended by Shane and his team made the entire experience seamless. They went above and beyond, demonstrating an unwavering dedication to their craft and their clients. It’s evident that results are paramount at Bucky’s, and they strive to amaze their customers with their exceptional service. In conclusion, if you’re seeking an automotive center that combines professionalism, dedication, and outstanding results, look no further than Bucky’s Automotive Center in Auburn. Shane and his team have set a new standard for excellence in auto repair, and I couldn’t be more satisfied with the service I received.
Mae Aldridge-Lane
★★★★★
a year ago
Took my truck to Bucky’s in Auburn and I truly am very pleased with the service that I received. First, Shane is awesome. Treats one with respect and actually listens. He and his crew notified me throughout the time my truck was there. They shared their findings and reported prior to doing anything. I didn’t have to call and inquire about my truck, they kept me notified of all services required. I most definitely recommend this branch, they work and perform in every aspect as professionals.
Joeseph Comeau
★★★★★
11 months ago
Went in to get a estimate on repair of my exhaust pipe had a half inch split at a seam. They brought me back my car keys and there was no charge. Excellent service excellent results. Thank you very much Buckys.
