Cain's Wrecker Service

Emily Rich

★★★★★

4 years ago

Very nice staff! When I went to pick up my car, the engine wouldn't start. Kenny was extremely sweet and helpful. He tried to jump my car, but it didn't work, so I had to buy a new battery, and he even helped me put it in! I just wish they would have called sooner instead of sending a letter because I had to pay storage fees.

tony shrum

★★★★★

2 years ago

They came all the way to within 5 miles of Watts Bar Dam to get my truck.they were there in 2 hours and didn't make me wait. They got the key where I left it and took it to Quality Tire Pros. They did a wonderful job.

Lia Tipps

★★★★★

9 months ago

Watching Josh masterfully tow my car out of the garage (when no one else in town could) with both rear wheels locked was MAGIC! He treated my car like it was his own...

Karen Tate

★★★★★

2 years ago

Had a flat no spare !!! Hate that about new cars these days ! Called and he said it would be over an hour because no one will work these days IMAGINE THAT!!! He got there sooner than that thankfully and loaded my car on a flatbed very carefully. He was super great to work with and definitely made sure my car was towed safely. Not a scratch on it. HIGHLY RECOMMEND AND VERY REASONABLE

robert knight

★★★★★

a year ago

We got stuck at the Rivermont Park boat ramp Sat. Oct 19... Our boat trailer rolled off the end or the ramp and got stuck. Cains saved the day ! They had us out in 10 minutes and the price was great ! THANK YOU ! You saved the day ! You guys will akways be recommended by us and our friends ! Cheers !

William Mumper

★★★★★

a year ago

Towed my car and was easy to reach. When I picked up my car he helped my wife and I jump the car and replace it with new battery when we got stuck. Very nice and professional. Refused a tip I offered

Marcell Amata

★☆☆☆☆

a year ago

They are the equivalent of an ambulance chaser. Tennessee law says must have a clear sign and there was no sign. It was after normal business hours and I didn't know the area. On oxygen and breathing treatments, only available in my van which is my residence as well. Clearly marked oxygen on board and I was only gone from sight of van 20 minutes. And was within earshot. I was helping a homeless couple move their things...got lost on my own and passed out,( effect of lung injury that made me homeless during covid quarantine.). I regained conscienceless to find van gone and John at food City telling everyone not to help me to let "the trash die". I dialed 911 looking for van and the medicine I was desperately needing. Scene: came around corner to retrieve medicine in an emergency situation, currently exasperating...needed medical immediately. It was in my van. Looking for help was pushed away from food city like I was a crazy person. That only came from a prejudice against homeless people. Finally call d 911 and they took me to my van, here at Cain's. He made it take as long as possible also thinking I was crazy and biased against the homeless. I took pics of the damage done to carrier and the marks on the ground where he used his rig to move my van around while on the ground and tires in park. He basically pushed and dragged it into a hole in the back. Speculation, he wanted to keep generator on the back, and expensive medical equipment inside. The lock had been picked. Still doesn't work right. I would never use him on purpose, a crook and a thief. Charged me 225 dollars demanding I pay 100 in cash. I cannot walk far...and in my then current state, I couldn't move 100 feet much less find an ATM. On the front side walk I managed to scrape up what he wanted and finished paying him and left to be broke for the rest of the month. With my disability it's dangerous for my life to be like this. On the way out and home, I noticed a knock on my front end, he had damaged my pitman arms on the front suspension rack. I still haven't recovered.

Inkpaws

★★★★★

a year ago

Kenny is an 11/10 guy! I dono how much he's getting paid, but I do know it isn't nearly enough!!! Tired popped off the car I just brought Saturday when I was trying to take it back to the dealership for the bumping it was doing. Couldn't have asked for a better way for a tire to fly off while on the interstate and absolutely could not have asked for a better guy to come help me out!!!

Georgia Boyce

★★★★★

a year ago

They were so polite and helpful...I had called another towing service first and after a long time waiting they were so rude because I couldn't get my map app to show exactly where I was...I hung up on them. The first contact with Cains wrecker service was kind polite and helpful..not to mention a good price. Absolutely would use them...prompt , respectful service.

Mollie Kelly

★★★★★

9 months ago

This is the most accommodating wrecker service I have worked with! Great people and didn’t hesitate to help me out when I was in a tight spot. Highly recommend!! Thanks guys.

RW

★★★★★

2 months ago

Mr Kenny, thanks a million!! It was freezing outside! Great service!

Rhonda Williams

★★★★★

a year ago

I got stranded on Lookout Mountain with a flat tire on a Friday evening. The driver for Cain's came quickly and had my car on the wrecker in no time! I didn't know the best place to take my car for the tire repair. He knew all about the tire places in town! He suggested one that was near my home and would be open on Saturday which was Express Oil Change and Tire Engineers on Gunbarrel Road. He towed my car to their lot, helped me write a note and put my keys in their drop off. Then he took me to my home! He was a pleasure to deal with! The tire place that he recommended turned out to be Wonderful! Many Thanks for all the much needed help that night!

Tony Shrum

★★★★★

a year ago

Our cars are in good condition, but occasionally we have a problem. We have used Cain's for several years, and they always do an excellent job. They provide a needed service at a fair price.

John Farr

★★★★★

5 months ago

Top notch service, helped me after a wreck and then helped when shifter cable broke on wife’s car… Kenny, Clint and Mr. Charles are the best!

EM

★☆☆☆☆

6 months ago

Took over an hour for my car to get towed, keep in mind my car was in hixson. The cost was unreasonable for such a short distance, especially since they are located in Chattanooga. The guy that towed me said it would be 112 dollars on the phone but changed the price as soon as I got to my location to 124 dollars.

Andrea Bostick

★★★★★

3 months ago

My car got towed. I called Cain's and spoke with Kenny. He was the nicest guy you ever wanted to meet. He told me how to get my car out of storage, how much it would be, and was very patient on the phone with me.

Cassidy

★★★★★

4 months ago

Professional, friendly, and efficient service. Would absolutely recommend to anyone in the Chattanooga area needing a tow truck or wrecker service. Great people to do business with! Thank you, Cain's, for your help and speedy service today!