About Business
Conveniently located in Union City, GA, Caliber Collision has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Auto bodywork mechanic, Auto dent removal service, making them a top-choice Car Repair specialist in South Fulton. Backed by 251 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Union City, GA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Caliber Collision is the go-to destination for quality and service in Union City, GA.
Google Reviews
Keysha Giddens
★
☆☆☆☆
Edited 3 months ago
BEWARE! This company made the damage to my car worse than it originally was, and communication has been a constant struggle. My case was passed from Wes to Trevor, then to Rachel, back to Wes, then Trevor again, and eventually to corporate. After months of back-and-forth, my car is STILL not repaired correctly. If anyone knows reputable attorneys who handle situations like this, I’d appreciate recommendations. My Situation: My car was hit in the front while it was parked, and this shop replaced the bumper. However, each headlight has three clamps/screws, and one was missing after their repair. I didn’t notice until I investigated what was wrong after it rained. Water had seeped into the headlight. Instead of taking responsibility, Trevor reported it to the insurance company as if it were a recall issue—despite knowing the vehicle was not reassembled correctly. This should have been covered under their workmanship warranty. I’m extremely frustrated. I’ll be calling again and will update my experience here, but I truly wish I had read the reviews first. Please consider going elsewhere—they do not take their work or customers seriously. P.S. Trevor told me he have a Dodge and that's what I'll go through. I told him this is my 5th Dodge and I have never gone through this. He also went as far as to print me recall info to validate his opinion. Why is still employed?
Mr. Maxwell
★★★★★
a year ago
This was the best experience I’ve had dealing with a repair shop, ever!! In all my 35 years of living on earth, I’ve never met a shop were everybody from the managers to the mechanics were all friendly and helpful in every way. Shout out to Miss Jessika and her team for making my experience a good one, especially since it was all done between two different states. Last but not least the repairs made to my truck were so clean and precise. You swear it was never involved in a wreck. I urge anybody, that if you looking for a repair shop for your vehicle to get fixed. Make Caliber Collision your first and only choice.
shay shay
★★★★★
Edited 7 months ago
Love the service, love the staff. They do an awesome job for a great price especially knowing how the economy is right now. I worked with Mendy who did a great job handling repairs on my vehicle. Thank you guys once again for all your hard work. Definitely will refer to Caliber Collision Union city
Deneisha Gantt
★★★★★
4 months ago
Caliber Collision did an amazing job on my car from beginning to finish. Mendy was very polite and professional. She’s absolutely the best and she kept me updated on progress on repairs and everything.
Angela Reid
★★★★★
2 months ago
I chose Caliber after my car was rear ended. From the time I dropped off to the time I picked up, I was well informed of my car’s status. Each day I was given an update when any detail changed which was not excessive. Chad and the other team members treated my service with care and concern.
JEREMIAH WHITEHEAD
★★★★★
11 months ago
I am extremely satisfied with the repairs and the overall experience, and I wanted to ensure that Mendy's efforts are recognized. Please extend my gratitude to them and consider this a commendation for their outstanding work. Thank you once again for providing such excellent service. I will certainly recommend your service center to others based on this positive experience, Warm regards, Jeremiah Whitehead, United States Navy, Retired
Stacy Duson
★★★★★
2 months ago
Unfortunately my vehicle was involved in a hit and run situation so after submitting my insurance claim, I chose to take my vehicle to Caliber Collision for an estimate. Then I made the decision for them to do the repair. From the moment I went there I was greeted by a very nice lady by the name of Pam. In fact EVERY employee I came in contact with was amazing, professional and very knowledgeable! During the time that they had my vehicle, they kept me abreast of everything. On the day that I went to pick my vehicle up, they even offered to return my rental car for me. Unfortunately accidents happen and if you happen to be in that situation, I would definitely recommend that you take your vehicle there. You will get the upmost quality of service of all kinds! You will not be disappointed! Again, I can’t say it enough how wonderful the staff is!
Byron P Williams
★★★★★
Edited 10 months ago
I had a great experience at Caliber Collision. From the start to the end Wes , the “estimator” kept me current through the whole process and always asked if I had any concerns before ending our conversation. Wes’ keen eyes for quality results are an asset to Caliber Collision and his customer service was excellent as well. In the future, I will refer friends and family to this excellent establishment.
Nicky Sam
★★★★★
3 months ago
Love this location and the personnels there. Had my car repaired there after being side swipe by a big green truck and they did an awesome job. Went in today due to a freak accident and home and as usual the customer service was excellent 👌🏽, they did not disappoint! Will definitely recommend to anyone!God forbid anything was ever to happen to any vehicle in my possession they will always be my first choice!
Barry Ball
★★★★★
11 months ago
Excellent shop. Great quality work. I've had to come here more than once and they never disappoint. From Ms. Mendy to Ms. Pam even, the young lady at the receptionist desk, they are all extremely professional and super nice. Best service and work ever.
Sylvia Thompson
★★★★★
3 months ago
Calliber Collision did a wonderful job for us. They put us at ease immediately letting us know they would take care of everything and they sure did. We called them with a follow-up issue and they took care of it right away. We highly recommend them.
Renee Peterson
★★★★★
4 months ago
Caliber Collision provides outstanding and top-rated professional services. They contact you throughout the entire time your vehicle is in their care.
Tyisha Peak
★★★★★
a month ago
I recommend this place to anyone. I had to have some repairs done to my car due to an accident I came to caliber collision. They were professional, kept me updated the entire time and were super quick! My car looks brand new!
Gladys Williford
★★★★★
2 months ago
I am so happy I chose Caliber Collision to repair my vehicle. This was the best experience ever. Not once was there and issue with the service. I love Mendy for making me feel as if I mattered. She provided updates regularly so I never once had to call for status. She made this and easy and amazing experience!
Adonus Fitzpatrick
★★★★★
8 months ago
Mr. Wes Alexander and Manager (Brandon) addressed any concern I had through the process. I can’t say enough how Wes was very, very understanding. My vehicle looks great and I have the rhythm of my life BACK!
Tony B
★★★★★
2 months ago
Caliber Collision was fantastic. They kept me up to date on the process of my repair. The staff is nice and professional. My repair was set up through my auto insurance and they worked together to make my experience comfortable. I would recommend them to everyone.
Nadia Lee
★★★★★
2 months ago
Caliber Collision did an outstanding job repairing my BMW X3. The entire process took just about three weeks and they kept me updated every step of the way- I never felt out of the loop. Chandler was very caring. His communication was consistent and clear, and the final result is amazing. My car looks good as new. Thank you Chandler and team!
Darius Brown
★★★★★
2 months ago
Outstanding Experience – Highly Recommend Caliber Collision From start to finish, my experience with Caliber Collision was exceptional. The team was professional, transparent, and truly committed to delivering quality work. They took the time to explain the process, kept me informed throughout the repair, and made sure everything was done right. The craftsmanship was outstanding—my vehicle looks just as good as it did before the damage, if not better. What really stood out was the level of care and attention they gave, making what could have been a stressful situation feel smooth and worry-free. If you’re considering Caliber Collision, you can feel completely secure trusting them with your vehicle. Their professionalism, integrity, and quality of work speak for themselves. I would absolutely use them again and highly recommend them to anyone in need of collision repair.
Jasmine Johnson
★★★★★
3 weeks ago
The customer service I received from the repair shop’s personnel was outstanding, especially Chandler. Chandler went above and beyond to make sure everything was handled professionally and thoroughly. Communication was clear, consistent, and reassuring throughout the entire process. I truly appreciated the time and attention to detail they took to ensure my car was perfect before releasing it to me. It made the whole experience smooth and stress-free.
Damya Lumpkin
★★★★★
2 months ago
I recently went through a difficult car accident and was feeling very anxious about my vehicle and getting it repaired. A kind tow truck driver recommended this place, and I was grateful they welcomed me on such short notice. They even allowed me to bring my car in the same day. The service I received was truly exceptional, and they made me feel cared for and understood throughout the entire process. Not only did I feel confident that my car was in good hands, but they also went above and beyond to complete the repairs quickly, even ahead of schedule. The level of care and dedication was truly top-tier. I wholeheartedly recommend them.
