About Business
Caliber Collision brings expert Car Repair solutions to the local community in Riverview, FL, Brandon. From Auto body shop, Auto bodywork mechanic, Auto dent removal service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Riverview, FL appreciate their attention to detail, leading to a consistent 4.6/5 rating from 504 reviewers. By focusing on the specific requirements of the Riverview, FL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Riverview, FL and beyond.
Google Reviews
John Hancock
★★
☆☆☆
4 months ago
The only reason this company is in business is because of the customers State Farm sends them. My wife was in an accident requiring both driver side doors to be replaced. After over a month, the car was finally "ready". The doors weren't aligned and there was trim hanging down on the inside driver pillar. She made an appointment to have the doors adjusted and the trim pieces fixed and they told her it would only take a few hours. She took off work on the day of the appointment and went in and they wanted her to leave the car with them. That wasn't an option so she rescheduled to have it dropped off but decided, to just accept it the way it is. I will end up fixing the trim for her. The only reason I gave them 2 stars is because the paint job is really good. The rest of that place is a joke.
Felix Rivera
★
☆☆☆☆
5 months ago
I do not recommend this business. They show no pride or care in their work. I brought in my 2021 Challenger (24,000 miles, garage kept) for a dent in the door and asked for a brand-new door with an estimate. They never gave me one. Instead, they ordered four used doors—all worse than my original—and never told me until later. When I got my car back, the paint had swirl marks, overspray on the dashboard and headliner, and chemical spots on the roof and trunk. The door they installed was misaligned, causing loud wind noise. They also lied about my door light, claiming it fell out and broke, which was impossible. They replaced it with a cheap Temu light that looks blurry. My car was in their shop for nearly four months. During that time, my rental coverage expired and I had to pay over $600 out of pocket. Their “compensation” was two $100 gift cards—not even close to what I spent. Months later, I’m still dealing with issues. They installed glossy black weatherstripping on my flat destroyer gray car and refuse to correct it. They replaced my battery without authorization, blew fuses, and now my remote start doesn’t work. Their only response was to send me somewhere else. Overall, Caliber Collision has terrible workmanship, poor communication, and a meaningless warranty. I asked for if they were capable to do this work and i honesty, and got excuses, lies, and damage instead. I’ve tried many times to speak to someone in there corporate office, but that has been impossible.
Kenny
★★★★★
4 months ago
My first time even needing a body shop's service. These folks at Caliber Collision did an excellent job, keeping me informed all the way and having my car ready and waiting. Looking at my new bumper, you'd think it was the original. The paint matching was spot on! They did all the communication between the rental company, insurance company, and me. Easy peasy and greatly appreciated!!
greg tarancon
★★★★★
2 years ago
Overall Great Experience! I had a very stress-free experience; the staff was very caring and accommodating. They handled all the communications and have a good relationship with my insurance company. The technicians were very professional and meticulous in identifying all the repairs and OEM parts were used. My vehicle was finished a few days before the promised date, and I received it washed and detailed.
Neil Curtis
★★★★★
9 months ago
Sent here by USAA to have some repair work to a left front quarter panel. Lucas was our service rep and fantastic. We did a walk through of expected needed repairs and timelines at intake. He was on-point with everything. Gave me honest assessments of timeliness to obtain parts. When one of the parts showed up earlier than expected, made it a priority to get it replaced immediately at get our car back sooner than expected. Great communication throughout the process. Car looks great after, like nothing happened!
Tina Rommel
★
☆☆☆☆
a month ago
Our truck was hit on December 10th 2025 on the side and our insurance company, USAA advised we needed to bring it to Caliber for repairs. I want to preface this with I have dealt with Caliber in a different state and had no issues whatsoever. We dealt with Lucas and for the most part he sent weekly texts with the updates, which was nice. We were advised to come pick up our truck because it was done and both me and my husband took off work and went to pick it up. Well, he brought the truck around and I immediately saw deep scratches along the passenger side doors which wasn't the side that was hit along with gouging in the tire rim, which was not there. The painting had divets all over it as well as the emblems missing and the hub cap missing from the gouged tire. They should never have advised it was done. We were then dealing with the manager Hayden which was completely rude and as a manager I am shocked he still is in that position. Side note...they repaired all of the damages that occurred on their lot and we now have our truck back.
Orlando Hernandez
★
☆☆☆☆
Edited 2 months ago
I brought my vehicle in after a motor vehicle accident and encountered multiple issues throughout the repair process. Initially, there were delays due to paint quality, and when I picked up my car, the back passenger door was not properly finished. I’m still unhappy with it. I also noticed that the heater, seat belt, and side mirror were not functioning correctly. After multiple trips back and forth, they admitted they couldn’t diagnose the electronic issues and recommended I visit the dealership, saying that it could be a warranty item which was complete BS. Anyway, with no options, I took the car to the dealership. The dealership quickly discovered it was simply a blown fuse due to the repair. Fuses do NOT blow on their own, especially on a brand new car. Overall, the experience was frustrating due to the repeated delays, the lack of attention to detail, and the final need for a simple fix that should have been caught earlier. I hope they improve their quality control and customer service moving forward. I would not recommend bringing your vehicle to this facility. UPDATE: I sent 2 emails to the listed email address and no response yet. I’ve also had people point out imperfections in the work that was completed. Would love to hear back from the owners. Update 2: 3 weeks later. 2 emails. Still no response. Looks like they respond to everyone but don’t make contact. Customer service is a joke at this point. Update 3: It’s Jan 5, 2026 and still no response. DO NOT USE THIS LOCATION IF YOU VALUE YOUR VEHICLE. Management has not made any attempt to contact me.
Clarence Love
★★★★★
3 months ago
My Service Advisor, Alonso, was outstanding! He kept me fully informed throughout the process and gave me confidence that my car was in excellent hands. The real time updates and the quality of the finished work were truly impressive!
Patrick C
★★★★★
5 months ago
I have used Caiber to replace a cracked windshield and fix a chip in another. Both times the team was very professional and the work is excellent. To replace the windshield, i dropped the car off at their service center which was very clean and the staff were fast and courteous. For the chip, they sent a mobile repair to my house and the tech was on time and fixed the chip with no issues. I would definitely use them again.
Edward Colihan
★★★★★
7 months ago
I was impressed with Caliber Collision from the moment I pulled up to their facility. The office staff help with a rental and handling the paperwork. The evaluation of the vehicle was precise and the repair and cost were on track.
Mark Hall
★★★★★
a month ago
My experience with Caliber was great. Brian (my customer service rep) was very professional. The repair work was for a new bumper on my Mazda CX-5, in a color that is notoriously hard to match, and they nailed it!
Betty Dell
★★★★★
4 months ago
After an unfortunate situation where someone bumped into my BMW, I was extremely fortunate to find this place through the insurance. The place environment was pleasant and clean but most of all, the team of experts repairing my vehicle was awesome. Kudos to Alonso at this location, he explained in detail how the job would be done and went above and beyond to deliver an exceptional and well done repair! Alonso and team know what they do but most of all, they deliver with high expectations. If you EVER need any collision repair in this area or if you are looking for a reliable place to fix your car, this is your place to be! Highly recommended.
Nicholas Horbachevsky
★★★★★
6 months ago
I had a great experience at Caliber at this location. Kevin C was my advisor. He gave outstanding customer service. He was very informative and knowledgeable. The work came out great. I recommend Caliber and Kevin C to anyone that wants the job done correctly.
Leon Quenan
★★★★★
3 months ago
I recently bought a car and realized 4 days later the front quarter panel was bowed and it didn't align with the rest of the car. I stopped by Caliber on Christmas Eve without an appointment to get an estimate for repair. Brian greeted me and did an inspection with me and had someone else double check his assessment. He was able to do the repair work immediately and within 2 hrs. ,and for $135 less than he quoted, my car was repaired perfectly and all parts now align. They also inspected the area for prior damage and found none.Thanks to Brian,the technician, and the staff at Caliber. They fixed my stupidly for not catching this when I bought the car.
Linda Frederic
★★★★★
6 months ago
I have been a lot of places for a repair for my car. The caliber collision was the best service ever. My car was clean inside and out when they returned it. Kevin was so professional. He informed me on my car from the time I left a day until pick up great professional people there I will never take my car anywhere else
Robert Henderson
★★★★★
11 months ago
Caliber Collision Center performed a miracle restoring My Shelby Cobra GT500 after it was keyed all around. You would not know it because it looks factory painted. Excellent, exceptional and extraordinary all in One Professional Team.
Phillip Hess
★★★★★
4 months ago
Lucas and the staff from Caliber were absolutely amazing! They went way beyond the call of duty for my repair. Thank you so much for the great customer service.
Bridget Swamback
★★★★★
a year ago
This collision place is excellent. Very curiosities. And very inviting when you walk up and go inside. They do excellent work and are on time. They also text you and show you the progress of your car. I recommend they very highly. Thank you so much for making my car Happy..
Ed Kerner
★★★★★
6 months ago
Had front end damage from an accident repaired. They were great. Towed my car to the shop. Coordinated everything with the insurance company. I received frequent text messages with updates. Could not have asked for better service. Highly recommend
christopher richter
★★★★★
2 years ago
What a great job Caliber Collison did fixing up the family car. The Escape was in an unfortunate parking accident where the vehicle next to the car pulled out of its space and ripped the front bumper off along with lodamaging the headlights, the A/C, and grill. The Escape looks great after they fixed it all up. Front end looks brand new. Thank you for doing such a great job!
