About Business
Residents of Portsmouth, VA, Chesapeake have long trusted Canady & Branch for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto parts store, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 113 reviews. Throughout Chesapeake, and particularly in Portsmouth, VA, Canady & Branch is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Canady & Branch for any Car Repair inquiries or to schedule a visit to their Portsmouth, VA facility.
Google Reviews
Danny Barnes
★★★★
☆
2 years ago
They do good work, and they're honest. That is, if you're lucky enough to catch them when they're not too busy. Unfortunately they'll tell you on the phone they can fit you in and then when you show up they turn you away saying they've got a week's backlog of work. But that seems to be a problem with literally every shop in Portsmouth and the Western Branch area, it always takes me several weeks to get anyone to work on my car whenever I have a problem with it or need it inspected.
melody mondell
★★★★★
6 years ago
I would definitely recommend Canady and Branch for all your automobile service needs. I've used them several times; each time, the customer service was excellent, as well as the work done on my vehicle. The price on work done at each visit was very reasonable. Great service all the way around!
Patricia Dennis
★★★★★
3 years ago
We have an older car. There were several items wrong that we initially brought it in for..the invoice was filled. When they followed up with us the same day and several times throughout the day and that week I was very impressed. They told us the problem, what needed to be done, what the cost will be, then ask us how would we like to proceed. Wow finally a shop who knows what they're talking about and not just parts changers. We decided to go ahead and let them work on the other items. And might I add the price was right. We did not feel like we were being taken advantage or place on the back burner. One problem the car had they told us they do not do at their shop and referred us to 2 other mechanics who may be able to assist. Was so pleased we picked up the car and dropped off the truck.
Klay A-W
★★★
☆☆
5 years ago
The customer services was amazing but they are pretty expensive I brought all my own parts for the work that I needed done and they were about $300 more than the place I went to that told me what I needed to have done. And what shocked me even more is that they gave me a list of things that my car needed done that cam up to almost $1000 so I asked how much would it be just to get the things that I came for done and they said $700... So for another $300 I can get my car fix to perfection but the two things I came in for in the first place (replace control arm and alignment) that didn't sit right with me. But I know they come highly recommend so that's why I went I didn't have any work done so not really sure what that's like.
Andrea D
★★★★★
2 years ago
3/30/23 Went to get my brakes, Power steering, and Abs sensor checked out! I accidentally ordered the wrong brake parts, but they gave me the model number to order it myself with very detailed notes about what exactly maybe wrong with my abs light/sensor I was so surprised. My power steering was leaking I originally took it to pep boys who said it leaking bad, but these guys said it was just loose and needed a retighten its completely fine now!!! I am so happy!! They were so kind, and honest with me. Highly recommend. Quick service, excellent communication, and nice price.
Janice
★★★★★
3 years ago
I have been using Candy & Branch to repair my cars for 6 years. I recommend them to everyone who needs their vehicle serviced. This is the only place I trust to do a good honest job. They have proven their honesty and are truthful. They don't tell you that you need to repair something if you don't and they will let you know if the repair could wait awhile which is helpful when you live on limited funds. They treat you right and are friendly and polite.
Jean Kennedy
★★★★★
a year ago
State inspection and locating source of fluid drip from under the vehicle Knowledgeable, excellent quality work. Provides timely estimate and return of vehicle. Courteous, kind and respectable. A fellow Church member whom I trust completely.
Derrick Jones
★★★★★
2 years ago
The customer service was awesome as usual. The requested work was performed with precision and care. The exceptional work that wasn’t requested may very well have saved lives. The power steering pump was on its last leg and leaky badly. A weekend getaway could have turned into something much worse had the vehicle hit the highway and lost power steering. We love Canady and Branch. They are honest, compassionate, and they care about your life. I said all that to say; our two eldest children are taking a road trip, I night-dropped the vehicle for an oil change and let the Canady and Branch team know about the trip. They inspected the vehicle as if their loved ones were driving it this weekend and did what had to be done to ensure the vehicle was road trip safe!!!
Carol Rood (Sugar and Skin Spa)
★★★★★
2 years ago
Love this company! They are always honest and do a great job. I have had all of my cars and my family’s cars services here for 16 years. I have never had to have repairs redone either because they get it right the first time. Best customer service and everyone there is super personable from the owners on down!
Oliver Coleman
★★★★★
a year ago
Friendly staff, excellent service. Owner was very nice and kept me informed about repairs. Work done on my truck was clean and complete. Everyone that I spoke with was happy to help and ready with information. Will use this business again.
Jay Moore
★★★★★
a year ago
We trust Canady & Branch to keep our two cars in good mechanical condition. David and Bill are professional and knowledgeable. Their prices are fair and they are honest...qualities hard to find in today's marketplace. We wouldn't consider going anywhere else for car care.
Sarah C
★★★★★
9 months ago
Every time I bring my jeep to Canady & Branch they do a thorough look of my vehicle to diagnose any issues. They also have my vehicle ready to go within a reasonable time and no later than when promised and do a great job.
ptrckspilker
★★★★★
8 months ago
Canady and Branch is without a doubt the place to take your vehicle for repairs! They are honest, upfront, fast and reliable. They dont add unnecessary charges and will give you the information you need to make a decision. DONT HESITATE TO TRUST THEM WITH YOUR BUSINESS!
Jacqueline Gaefke
★★★★★
a year ago
Canady and Branch is my family's go to for our vehicles. They are honest, courteous, reasonably priced and knowledgeable. They always keep you informed and you could not ask for better service. Thank you for always providing the best care!
Taylor Mercer
★★★★★
9 months ago
Canady & Branch will forever be our family’s go-to for anything vehicle related! They shoot it to your straight, no hassle, or up-charging. They are honest, and incredibly reliable. They work with your schedule, and make sure you are taken care of from drop-off to pick-up! Bill and his entire staff are incredible! If you’re looking for an auto shop, look no further!
Kevin Anderson
★★★★★
3 months ago
Highly recommend Canady and Branch! Great people that do great work. Have been going here for a long time and they never disappoint.
Rio Cold 4 Christ
★★★★★
6 months ago
Very honest people, this is the shop to go to in the 757 area! I bought my car in because I believed it was having issues, they did test and didn’t try to upsell me or anything. Long story short the car was fine and they checked it out for me free of charge! This is the shop I will recommend to everyone in the area!
Buzz Saw DeGroff
★★★★★
2 months ago
Last minute checkup on my wife’s Volvo before she travels to upstate NY. As always they come through post haste. Great company who always delivers!
Angela St.clair (Añabesa8)
★★★★★
3 months ago
Canady and Branch services are top notch. They were able to replace both front headlight assemblies on my Chevy Equinox quickly. If anyone needs car repairs at a fair and honest price I highly recommend checking them out. I will definitely be using them for my auto repairs and services going forward.
Kyla Cox
★★★★★
3 weeks ago
If you are a woman like me and you always send your husband to get your vehicle maintenance then you don’t know much about a car . I definitely recommend that you try this amazing establishment. They were patient with me. They explained everything to me and I will definitely be back and I recommend them to anybody. They treat you with respect they talk to you like you are a human being and to top thing off everybody greeted me with a smile.
