About Business
Conveniently located in Carrollton, TX, CARSTAR Mr. Collision has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, making them a top-choice Car Repair specialist in Carrollton. Backed by 247 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Carrollton, TX residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, CARSTAR Mr. Collision is the go-to destination for quality and service in Carrollton, TX.
Google Reviews
Julia Gunn
★★★★★
4 months ago
This will always be my go to place! I never liked going to car places at all. On top of that I have social anxiety. However everyone was welcoming and nice. They were communicative and got straight to the point vs other places that just give you bs. They fixed up my car and it looks brand new. On top of that o did ask for my wheels to be changed out and some other things. They were more than happy to help me out. I’m really glad I come here.
Gladys Woods
★★★★★
2 months ago
Fast and efficient. They keep me up to date with every part of the process. Check in and check out was quick and simple. My car looks brand new.
Matt Madsen
★★★★★
a month ago
Great body shop for the work that was performed on my vehicle. Great communication (a couple times too great 😜), phenomenal work, and the cleanliness of my interior was extremely immaculate and smelt outstanding! There were a couple issues that I noticed that needed to be adjusted or fixed, and they immediately took care of my wants/needs.
kennedi roberson
★★★★★
3 months ago
Renee was absolutely amazing throughout this entire process!! I was involved in a rear-end collision in my Chevrolet Equinox, but because of how transparent and quick she was with communication, I had almost zero stress. She kept me updated every step of the way, explained everything clearly, and even coordinated with the rental car company so I had a car ready when needed. My vehicle was finished in just one week. The rest of the staff was equally supportive, and the service was quick. I was also pleasantly surprised by how clean my car was when I picked it up—it looked like it had been detailed. The quality of work and care really stood out, and the quality guarantee provides great peace of mind. I will definitely return and highly recommend them!!
Fritz Lauriston
★★★★★
4 months ago
Diego and his team at CARSTAR Mr. Collision did an excellent job repairing the bumper of my Infiniti QX60. This repair was necessary due to a rear-end collision with a Ford-150 pickup. I got my SUV back one day ahead of the projected repair schedule, and it was spotless, both inside and out. The CARSTAR Mr. Collision’s staff is very professional and diligent, and the waiting room, as well as other areas of the office, are immaculate. This Collision repair shop was suggested to me by State Farm, my insurance company. Since I wasn’t at fault in the collision, I didn’t have to pay any deductible. Fritz Lauriston.
ELISA GUTIERREZ
★★★★★
5 months ago
Before and after* 2nd time I bring my car in to this shop, it’s the best. Employees are so nice and kept me updated, the whole process was 10/10 ❤️
Lucy Aguinaga
★★★★★
5 months ago
Excellent 11/10 experience. I highly recommend Carstar for any body shop needs. They really care and were so patient with the questions my mother and I had during the intake. I felt so at ease and exceeded my expectations both customer service wise and the results on the truck. They really took care of my mom and I and I truly appreciate them giving us peace of mind from start to finish. Look no further
Karen Leleux
★★★★★
a month ago
I had an excellent experience. They were consistent with communication and delivered my car when expected. The work on my car looked great and they even detailed the interior!
Jafar Altour
★★★★★
a year ago
“Carstare MR Collision Body Shop exceeded my expectations. The team was professional, efficient, and kept me updated throughout the repair process. My car looks brand new, and the quality of work is outstanding. I highly recommend them for anyone in need of reliable and top-notch collision repairs!”
Jim Wicklund
★★★★★
4 months ago
These guys do the best job of anybody I’ve ever used. Ever. And I’ve been using them for several years. I would recommend them to anyone anytime. They’ve worked on everything from my Porsche to a beat up old Toyota and do a fabulous job.
Lucia Aguinaga
★★★★★
7 months ago
I thank the entire team who made possible to get my car repaired. I could say that the repair of my car exceeded my expectations. Made me feel like a special and valued customer. Excellent service and attention to every detail. Bring my car to my home deep cleaned was something that demonstrates how they take their job seriously . From the beginning to the end maintain communication on how they are working on my car. Answer my calls all the time and explained very clearly the process and how long it takes to finish the repair.
Kendrick Wong
★★★★★
2 years ago
Caliber collision wouldn't even look at my car because it's a 2002 Miata and it was too old. Carstar let me bring it in the same day I called them and they got started on the work immediately. I needed my whole front end redone after I rear-ended a RAV4 and carstar did an amazing job blending my pretty unique paint color. Tim went above and beyond communicating every step of the way. Even though there were some delays in getting parts for my car and it wasn't done before I left town for the holidays, he arranged it so that I could pick up my vehicle after hours when I got back. He texted me pictures of the finished job while I was gone and dealt with insurance to make sure they didn't total it out. He even told me he would move my car in and out of the garage when it rained because it's a soft top. I was worried about some reviews mentioning joyriding but they only added 2 miles on my odometer 🙏. I'd give this shop 6/5 stars and recommend it to anyone.
Cynthia Simon
★
☆☆☆☆
5 months ago
If I could give this shop zero stars, I would. I had to bring my vehicle back three times because of the terrible paint job, and each time they created new problems instead of fixing the original issue. The work was sloppy, rushed, and showed that they do not care about quality at all. On top of that, the staff was rude every time I pointed out the problems. After wasting over a month with them, they still never completed the job correctly—I had to take my truck to another body shop to fix their mistakes. This place is honestly the McDonald’s of body shops—cheap, careless, and all about quantity over quality. Save yourself the time, money, and stress. Do not trust them with your vehicle.
KeKe S
★★★★★
3 weeks ago
Beyond Expectations! Excellent Service! Everyone was so courteous and helpful in finding a solution to my car issue!
Tanesha Hatfield
★★★★★
9 months ago
This auto body shop is exceptional! If you're looking for peace of mind while your car is being repaired, this is the place to go. When I picked up my vehicle, it was spotless—tires gleaming and the interior impeccably clean. Highly recommended!
Kim Sherman
★★★★★
11 months ago
This location repaired my car after a hit and run 3 1/2 years ago. One side of the bumper has been sticking out a bit. I drove up there earlier this week. Showed my receipt showing work was done there. A guy came out and looked at my bumper and said give him 15 minutes. He fixed it right away! He tightened up the bracket and I was on my way. I didn't make an appointment and he fixed it quickly. What great service! I highly recommend this place!
April Brown
★★★★★
a year ago
Evan was the person who assisted with my vehicle. I have a black 2021 Altima that had moderate front end damage to the driver side. The repair process was easy and painless. They repaired my car back to its original condition and gave me a time frame of 2 and a half weeks. Throughout the time that they had my car, I got text message updates to keep me updated on the progress and timeline. It took exactly two and a half weeks to repair my car and I was so shocked that they actually detailed the inside and outside of my car for me as well. The car looked good and smelled good, almost like I had just purchased it off the lot. I would definitely use this shop again (although I hope I never need to). Great service. All the staff were friendly and professional. Thanks, Evan!
Christa Stevens
★★★★★
a month ago
Receptionist very helpful and friendly. Kept me informed of progress every day. Service turn around time was quick.
E84 Harrison
★★★★
☆
2 months ago
Great experience. Completed the repair in about a week. Car looks like new.
Luis Lawrence
★★★★★
Edited a year ago
Wow it's best experience at Eva had in my 68 years of life is with this company car start collision professional kind helpful they have the new machines to make your car look brand new they up today with all the gadgets to give you the best job ever I was able to shake hands with the one of the owners Sean respectful kind and professional man the before and after wonderful job ask for Sean you will have the best experience ever
