Chau's Auto Repair

Alex Thilen

★★★★★

10 months ago

Dennis and his pops are the best. Quality work, good communication, and fair pricing. I’m impressed with their appreciation for Toyotas and that they use high quality (OEM) parts for their work. Highly recommend!

Nicole (Nico)

★★★★★

2 years ago

When I got into a car accident I chose Chau's Auto Repair. Service was amazing. When the tow truck company dropped off my car at their shop, Dennis came out of his way and picked up my car keys from my house. He reassured us that they were able to fix the damages and did not disappoint! Dennis gave us updates throughout the process and where he was at when it came to the repairs. They were very nice, and very accommodating. Well recommended and I have no regrets! My car looks brand new as if I never got into an accident in the first place! We're very happy and satisfied with the results and service!

Eve Zuki

★★★★★

8 months ago

I had a scheduled appointment but showed up about 30minutes early. They were able to take me in. I was skeptical about the kind of oil they would use but the young man assured me that they are using the right oil and explained to me why.( turns out the last place I got my oil change used sth different )They were both very patient with my questions and polite considering I don’t know anything about cars. Will be coming back for sure!

Denise Kwok

★★★★★

2 years ago

Mr. Chau fixed our scratch and small dent in less than a week and was able to match the paint perfectly. Looks just like it did before and can't even tell where the scratch was.

Michael Lam

★★★★★

3 years ago

I love this place, he’s super affordable and is good at what he does! (Certified mechanic from Renton Tech & ASE certified). Call first to see how it looks because he’s super popular in the Seattle area for JDM car repairs and sometimes you’ll need to be flexible with your schedule to get your car fixed.

Curtis Vadnais

★★★★★

a year ago

I got into a small accident early November and started looking into shops near my area. Chau's had outstanding reviews, and I knew from the first phone call that I chose the right place for an evaluation. Hung, who warmly greeted me at the shop, allowed me to drop off my vehicle over the weekend and provided me a loaner so I could tend to my daily tasks, holiday errands and grocery runs. Shortly thereafter, I was contacted by Dennis, who has been extensively thorough in aiding with my vehicle repair since that time. His level of kindness, patience, and understanding is unparalleled to any business associate I've ever dealt with. Despite back-and-forth with insurance for nearly two months, Dennis has been more than supportive in the matter regarding my budget and communicative throughout the whole process. They're always there to answer any texts, calls or provide reassurance in moments of uncertainty. I always try to support local businesses and family owned shops over chains and I couldn't be happier to give this place my business. My vehicle is still in repair, but I can't wait to update this once I'm back on the road! Thank you Chau's Auto Repair / Dennis & Hung for your humanity!!

Abby Shaw

★★★★★

10 months ago

I unfortunately hit a pole that had metal sticking out which tore a hole in my bumper. Fortunately however! I love Dennis! He's very easy to talk to and he knows what he's talking about when it comes to mechanics, he offered to fix my car and told my what his labor charge would be and the price of the product and I considered it very reasonable, especially when he made it look like I didn't even get into an accident in the first place. If you have any car issues... Go to Chau's Auto Repair!!

Robert

★★★★★

6 years ago

Got into an accident where the whole right side of my car was scratched & dented. Here's a picture of the front of the car. Brought in my car to Mr. Chau & Mr. Chau, the friendliest people ever. Mr. Chau was able to fix it in less than a week for a great price and was able to help me find a car to use in the meantime. After getting the car back, it was as if it was brand new (second picture)! What a great experience and I will always bring my car back there. Thank you to Dennis and his father for doing such a great job.

Nguyen Phuc Hai

★★★★★

7 months ago

Chau is very friendly and offered me a fair price to fix my bumper. He also took the time to explain the best options for my car. I really appreciate his honesty and service, and I’ll definitely return to his shop for any future repairs.

Katielynn Reyes

★★★★★

6 months ago

Amazing service every time! I can’t recommend this place enough. I always know my car is in great hands when I bring it here. The quality of care and exceptional service really stand out. Highly recommend for anyone looking for trustworthy auto care!

Elijah P.

★★★★★

4 years ago

Got into a wreck and two other shops gave me absurd prices to get it fixed. Finally checked out Chau’s and he offered to patch me up for nearly half the price as the others. The quality speaks for itself; the car looks and runs great. On top of that, Chau topped my oil and filled my washer fluid at no extra costs at all. A real honest shop that doesn’t charge you more than what’s actually needed. They even let me pick my car up before they opened shop just so I can drive to work on time. Best shop in town and i’ll definitely be coming back for all future repairs.

Not Steve

★★★★★

10 months ago

Insane. Absolutely baffled by how quickly everything was done and finish is even better than factory. I cannot stress how happy I am, I thought we were doomed since the paint color is uncommon and age but Dennis, Chau and the team did an amazing job. We’ve been with them forever and now it’s forever, more.

Ean Horton

★★★★★

6 months ago

If I could give more stars I would. My wife had used Chau's in the past to repair a bumper, so she insisted we go there for extensive damage to the front of my car. Dennis was very accommodating and communicative. They did amazing work for more than a fair price. I will never go anywhere else!

Leila Aue

★★★★★

6 months ago

Chaus auto repair is a great place to go if you need assistance in auto repair. Over the summer I got into a collision and Chaus provided my car with great care in repairing it. They fixed everything that needed work for a fraction of the price that any other repair shop had offered me. They went above and beyond willingly providing me with extra services without having to ask. Dennis was also extremely kind at pick up and even installed my license plates for me for free! I highly recommend Chaus Auto Repair.

Nguyễn Hà

★☆☆☆☆

Edited 9 months ago

I came here for a simple oil change in May 2025. After going home, I checked the dipstick and saw that the oil was overfilled beyond the maximum mark. I returned to the shop to politely ask for it to be corrected. Instead of taking responsibility, the owner became irritated and handed me tools to fix it myself — with no guidance. After I removed the extra oil on my own, he told me not to come back. I ended up having to extract 250–300ml (around 0.3 quarts) of excess oil — far more than a minor error. Yet the owner kept insisting he poured exactly 5 quarts, and claimed that his “20 years of experience” meant he couldn’t possibly be wrong. But the dipstick — and the fact that I had to remove that much oil — clearly proved otherwise. He yelled at me the whole time. I stayed respectful because of his age, but honestly, it wasn’t worth it. No one should be treated like that for simply asking a shop to take responsibility for its work. Worse, they never gave me a receipt. Experience is valuable — but refusing to accept basic facts or listen to customers isn’t professionalism, it’s ego. I would not recommend this place to anyone who values honest and respectful service.

Lime Tree Island

★★★★★

2 weeks ago

I've been bringing my treasured, older Subaru Forester to Chau's since 2023, they've updated the brakes, a power window motor, a low-mileage Japanese engine swap, a new coolant system, and updated the alternator. Their pricing is always fair. They have great communication standards and stay centered in consent culture, and offer all your options; Procure the part off another car that was totaled, or order an OEM part, etc. Barring the time it takes to diagnose the issue, offer you your options, and then procure the part, they have a consistently strong work ethic that exceeds my expectations for how long it should take. Rainier Beach and Skyway is lucky to have them of all the places they could choose to be! They are often very busy, and well trusted by many in the community, and easily 40% more affordable than a dealership.

Elijah P.

★★★★★

a month ago

This is my second time coming to Chau’s after a bad wreck and they did an amazing job as always! Car runs perfectly and looks just as good as new. I even referred a friend to visit Chau’s shop a few months ago after his wreck and he was very satisfied with their work as well. I highly recommend this place if you’re looking for fair prices and quality service 🙏 Thank you, Chau’s Auto!