Collins Muffler & Service

Brian Allen

★★★★★

a year ago

I came all the way from Casper Wyoming and was supposed to have my exhaust done in Cheyenne and the place I was scheduled to have the work done could do it right. So I took a chance and call the only place open. They went above and beyond, and created me a totally custom exhaust that day.They have been in business along time and it shows!!!!! Absolutely will be back

Ajia Harmon

★★★★★

2 years ago

Honestly this was the best mechanic experience I’ve ever had. The team was very respectful and friendly. They were able to squeeze me in last minute and diagnose my car; order the parts and fix it, all within 1 and 1/2 hours!! Plus, I was a walk-in and he was servicing over customers all the while. You can’t beat the quality service. My car is driving like it’s new, with over 100,000 miles at that. They are super inexpensive on top of it all!!! 10/10 recommend stopping by. Thank you again for your help!! - Ajia

Jordan Muscat

★★★★★

5 years ago

Nothing but good things to say here. The guys were quick, they got me right in on my appointment time and did a nice job welding up my aftermarket muffler even with a tight clearance to weld it in. Fantastic work.

Amber Schroder

★★★★★

2 years ago

In and out in 1 hour! My muffler had snapped and been repaired 4 times before finally just deciding to get rid of it. They brought it back to have a look and showed me immediately why the original kept breaking and how to repair it properly to not continue having the issue. They respected my decision to delete the muffler and keep the repair affordable. Just a really nice shop, really. Thank you!

Paige DeVille

★☆☆☆☆

2 years ago

If I could leave zero stars I would. I went in for an estimate. All I wanted was dual true dual exhaust, I was supplying my own mufflers. And asked if they could lay out the exhaust how I wanted. They told me they would not use my parts or do a dual exhaust because they couldn't guarantee it would pass emissions. My car is 55 years old and has collector plates, no emissions test required, and I told them so. The owner then belittled and talked down to me that I didn't know what I was talking about and that I should stick to newer cars if I wanted less problems. I have never been treated so rudely before. I absolutely would not recommend. I miss the bold owners, they treated everyone with respect and actually cared about retaining customers. The new owner knows nothing about customer service.

Jason Hoose

★★★★★

2 years ago

Stopped in last Saturday to get a quote on exhaust for the wife's jeep srt. After a short visit and a hand shake the deal was made. Later that night the boys stayed late to get our vehicle done. We are definitely pleased with the end result. Complete custom 3in from cats back and it sounds mean. Thank you Nate for delivering what we asked for. I highly recommend them for your custom needs.

Charlie T

★★★★★

2 years ago

Fast, great work, at a reasonable price! Worked directly with Nate, the owner. I highly recommend their service, and they do other things that they can assist me with in the near future! Awesome customer experience! Thanks guys!! My Subaru thanks you too!

Joshua Genua

★☆☆☆☆

3 years ago

I went here to get my muffler repaired as it had fallen off and all I wanted was it reattached. Simple enough but they managed to make the repair last a lot longer than it should have. This was after I was told to come back when it was not so busy. I would've appreciated if they did a little more than the bare minimum but they reattached my muffler (not sure how long it will last or what they did exactly), and sent me on my way. Anyways, when it falls off again I guess I'll be going somewhere else in order to find a permanent solution. Also, I wish the shop took on more services. I can't imagine that they can make a profit with such a short list of services. Maybe that's why they overcharge for everything that they can do. I do not recommend.

Rebecca Wicks

★★★★★

2 years ago

I needed help getting my muffler and exhaust on and Nate was extremely helpful and informative. My muffler is now installed and my truck is running smoothly. I strongly recommend this shop. They were super nice and very reasonable.

Eddie Hernandez

★★★★★

5 years ago

I went in for an exhaust repair, told me they could get it done in 45 minutes and they were not wrong. Clayton and Jonny were professional and knowledgeable. The exhaust work was very clean, definitely satisfied with the work done on my Civic Si. Will definitely return and recommend. Overall amazing work and good customer service!

Jason

★★★★★

2 years ago

I called on a Saturday and Nate told me to bring it in so they could check it out. They had me in and out and all patched up in 20 minutes.. on a Saturday with no appointment. Old school service with a smile. I highly recommend Collins Muffler. Nate will treat you and your wallet right.

Cristi Brick

★★★★★

8 years ago

On Tuesday I took our pickup in for a new tail pipe. Joe offered great customer service by explaining that they found out the muffler was also compromised. The price offered was a good value. Joe and his boss actually worked together to make the job quicker to help me keep the appointments I had previously made. We are thrilled with the work, the value and the service! Cristi

Jon Anderson

★★★★★

8 years ago

The guys at Collins Muffler & Service were very helpful in identifying and fixing a rattle that had been haunting me for months. Their staff rallied around my vehicle and worked together to get me back on the road in much less time and at a much lower cost than I had expected. I really appreciate the great experience and look forward to working with them again.

Jen Banks

★★★★★

8 years ago

Found out my struts were leaking and the place that originally found the leak wanted 800 for everything. I dad recommend Collins muffler and they did amazing work. I spent less at Collins muffler than what the other place wanted and Collins muffler made sure I got the best price and that I knew everything was going on. I will be going back for further work on my truck and I know my family will be back as well. Very knowledgeable and very caring place. They take a lot pride into the work they do and very reasonable prices!!

Dustin Polasek

★★★★★

10 years ago

After reading all the reviews on here I was a little worried about taking my jeep to Collins. I saw that the new manager was trying to better his quality of service so decided to give them a try. Ive waited three weeks to write this review and im still extremely happy with the work and service I was given. They were extremely professional with me, extremely affordable and I had an overall great experience. I look forward to taking my jeep back to them here in the near future for some more work.

Kyle Markley

★★★★★

5 years ago

I have been in twice to Collins Muffler and both times have been great. They have had professional and courteous customer service and got both jobs done quick for a great price. I highly recommend them and plan on going to them for my future exhaust needs.

Alex Rea

★★☆☆☆

3 years ago

We had a muffler delete done under the old management at a great price. We took another vehicle to get a muffler installed, under the new management, and the price was way too high. Got the same work done for literally half the price.