About Business
Costco Tire Center brings expert Car Repair solutions to the local community in Victorville, CA, Victorville. From Tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Victorville, CA appreciate their attention to detail, leading to a consistent 3.7/5 rating from 52 reviewers. By focusing on the specific requirements of the Victorville, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Victorville, CA and beyond.
Google Reviews
chio sb
★
☆☆☆☆
a year ago
different days to put air in my tires and they use the spot for parking, the gray one seems to be an employee's since it is the one that is always there, it is supposed to be only to fill the tires with air.
Jane Garcia
★
☆☆☆☆
3 months ago
One month later and it was never ordered. Just save yourself some time and buy elsewhere, isn’t worth the discount if you have to wait 2 months
N Uma
★
☆☆☆☆
4 months ago
I’ve been waiting 23 minutes so far to ask a simple question We just look at me and leave And it happens every time I come Horrible, horrible customer service
Yash Patil
★★★★★
a year ago
This review is specifically for Rene from the tire shop. I was having a horrible day after incorrectly booking a new tire change appointment post Christmas eve closing hours on my road trip down south. I was about to leave when Rene swung by and inspected all my tires and filled them up too. He assured me my tires were in good condition and I don't need to change them for a while ( I thought so but needed a professional opinion). This was all after closing and he didn't have to take the 15 minutes after his shift to do this. And after all that he vehemently refused any tip. It's moments like this and people like Rene that make something small like going to the Costco tire shop a truly memorable positive experience. God bless you Rene and I wish you all the best for your bright future, with that attitude you're definitely going places :)
Unknown
★
☆☆☆☆
Edited 4 months ago
Tire center workers are extremely slow. Takes 1hr and 30mins just for 1 car, not recommended.
Stephen Chow
★★★★
☆
Edited 2 years ago
I love Costco tires. Kind of a pain in the butt to pre-order the tires. However, they still do excellent service and I've never had a problem with their installations or disposal. The only bad thing is that it can take quite a long time, even with scheduled appointments. Even when they give you an estimate of an hour it takes more than double. But they are friendly folks and I see that the folks are working hard in the garage. So I can't complain. I don't want to change the tires myself!
Nick Papp
★
☆☆☆☆
a year ago
Never answers the phone. You have to call administration first, then they will forward your call. Had an appointment and it still took almost 3 hours to rotate tires...
Jumana Oyalade
★★★★★
2 years ago
I was driving my husband’s Tesla to find out all the tires are low. I came here to see if they can help me. I was greeted by a friendly rep named Victor. He was super kind and pumped all my tires. Thank you so much!!! I love Costco !
L D
★
☆☆☆☆
6 years ago
I discovered that my rear tires on a 2008 prius were severely cupping and having a tread wear issue. Went to Costco believing that it was a tire warranty issue. Was I wrong. The technician stated since they did not perform nor did I prove that the tires were being rotated at regular intervals, the tires were not under warranty. Must clarify that it was the rear tires. I said fine (did not feel like arguing) just replace them. It took over three hours for them to replace two tires. Horrible customer service and warranty coverage. Once these tire are worn out, I will be going else where. I did some price checking during my three hour wait, and found the same tires for less at other locations with better reviews.
D
★
☆☆☆☆
2 years ago
Notification of delivery… not there. Told to wait 24hrs came back… not there…wasted time and effort. Hopefully my tires don’t pop on the road as they are well over due. I am extremely frustrated. I can’t even buy other tires as they still have my money.If I did this type of behavior to Costco they would call the cops.
Nestor Vega
★
☆☆☆☆
6 years ago
Unfortunately this time was bad, we order some tires over the internet we get the email that tires arrive, four days later I have to make very special time in order to get the tires installed, when I got to the shop for installation we found that they send the wrong tires but they wanted to be sure so they told me to wait 20 minutes for them to check, in the meantime I went to do some shopping and 45 minutes later still no call, obviously they forgot about me because when I went to check again they went to look for them (again) after I was told that no tires arrive they going to reorder them hopefully this time they get it right! I don't see why can they check on the tires when they arrived at the store to make sure are the right ones? For sure I will do another review ones installation is completed!
Wayne Tinsley
★
☆☆☆☆
8 years ago
this place is as absolute joke!!! went there because I thought I would get good service, because hey it's Costco right?? dead wrong!! stood there for over 30 minutes waiting for them to filter through 2 customers that were in front of me! one was just dropping off a core for the battery they replaced!! absolute cluster!!! these guys are so incompitamt it's shameful!! then i finally get to the counter and they tell me they don't have the tires I need and tell me it will take 5 days to get!!! joke!! went to America's tire and got the tires I needed and the service I expected from Costco!! all for the same price...dont waste your time here! go to a real tire store to get service!! whom ever manages this dept doesn't belong doing and Costco should be ashamed they employ such!
Jenny Tarasyuk
★★
☆☆☆
a year ago
Made an appointment because I thought they were gonna get me out faster. An hour plus to change 2 tires? Very disappointing.
Paul I
★
☆☆☆☆
2 years ago
This is my experience at the Victorville store,had new tires and sensors in installed at the Idaho falls store in Idaho,$1500.00 5 stars great service,had all sensors replaced,tire light came on enroute to Victorville,went in and was told that my toyota Tacoma was going to take about a hour,30 min later,nothing started on repair,was told next one in,went shopping for 1 hr,checked on vehicle,no work started!,i asked why,was told by a different tire tech that said because I did not make a appt,it would be at least 2 more hrs,it was news to me,asked for keys and left,guess if your out of town and need don’t count on this Costco store tire center to help you,they taught a great warranty,but if you can’t count on Costco for any after purchase service if needed,why even buy tires at this Costco store.
Andres Monrreal
★
☆☆☆☆
a year ago
Yes, I had a bad experience. I tried to call like six times and nobody answered and I finally call the operator and it came out with the same results.
Jonny
★
☆☆☆☆
3 years ago
Called the Tire Dept after getting a flat out here, need the tire Changed ASAP before they close to get back to Cerritos.. No one answers, called back again after a Long Hold, Nice Member Service Rep tried being of Help but even after her intervention & being told they'd answer THEY NEVER DID
Bill Taylor
★
☆☆☆☆
a year ago
Worst tire shop. I had an appointment and waited 2 hours and they hadn't even started on my truck. I canceled and it still took an hour.
Virg Mac
★★★★★
4 years ago
Very good customer service.all my questions we're answer.i have No complaints at Costco's. Pleasent experience.
Rodrigo Felix
★★★★
☆
2 years ago
Was looking for brake service but got a set of four new tires. Well priced
Eddie Chavez JR
★
☆☆☆☆
a year ago
Tire CENTER SUCKS..NEVER PICKSBUP CALLS AND EVEN SLOWER INSIDE THE STORE. WALMART IS FASTER THAN THEM.
