Crash Champions Collision Repair Chula Vista West

Joshua Martinez

★★★★★

a month ago

The process for my front bumper repair was easy, reassuring and fast. I will definitely return if there is any body work needed in the future. The whole staff was very helpful overall couldn’t ask for more.

Irene Henry

★★★★★

4 months ago

Everyone was great. Happy with the results. My car looked new and clean. Ana my associate was amazing. Super professional. I loved that I could get a hold of her and her updates through the whole process. Great Job Ana.

IDGASE YAKNOW

★★★★★

Edited 6 months ago

Crash Champions really came through! Kind, professional, courteous service. Great communication, and an awesome paint job at a great price! Huge thanks to Abraham, Josue, and everyone else whose names I cannot remember, for such a great experience!

Tiari Garcia

★★★★★

a year ago

Crash champions did an amazing job repairing my car. They were very attentive, communicative, and professional. They had my car ready within 10 days and kept me updated throughout the entire process. I am extremely satisfied with the repairs as they left my car looking great! I highly recommend crash champions for any body work your car may need.

Georgie Padilla

★★★★★

3 weeks ago

The best service EVER. Definitely 1000000% recommend these guys. Super friendly. Very clean. Professional and amazing work.

Ray Tapia

★★★★★

2 months ago

My vehicle was repaired by Cristian and his team at Crash Champions. I am very pleased with the quality of work and recommend them. The work was completed accurately and on time. Thank you guys!

Jeannie Luna

★★★★★

a month ago

Definitely recommend crash champions shout out to Christian Dominguez thank you for being so helpful and making sure everything ran smoothly, a big THANK YOU to Daniel for working on my vehicle. Extremely satisfied.

Ramona McNamee

★★★★★

Edited 2 months ago

Great Service. Friendly. Got me in right away and my vehicle looks like new again. When I was on hold for a pick up time; their hold music is the best I have ever heard!!

Dionisio Baring

★★★★★

Edited 4 months ago

I was extremely impressed with the service and quality of work provided by Crash Champions Auto Collision. From the moment I dropped off my car, the team maintained excellent communication, providing proactive and timely updates that kept my anxiety low during the repair process. The estimated completion date was honored perfectly, which I greatly appreciated. When I picked up my vehicle, the repair was flawless; the new paint and body work are seamless, making my car look brand new again. The staff was professional, courteous, and handled all the complex insurance coordination efficiently. I highly recommend Crash Champions for their high standard of repair and outstanding customer focus—they truly exceeded my expectations.

Mark Piper

★☆☆☆☆

6 months ago

Took my wife’s 2006 Accord into for an estimate after she was sideswiped. Mind you it’s 2006. With that being said we own a repair shop that has been in the family for 66 years and the car is very well maintained. I received the estimate for the initial damages and asked the writer how much to paint the rest of the car. He gave me a price and timeline. I didn’t ask him for that in writing because I felt he was honest. We dropped the car off the following week and he said he didn’t remember any of that conversation. He said that he would get back with me later that day and he never did. 5 days later the car is done. The car is now 2 colors of gray, one polished headlight,I would never recommend this establishment and will go to an independent shop to do the cash part of the deal. I will also be in contact with AAA since the shop is approved by them.

Christopher “Chris” Johnson

★★★★★

2 months ago

They repaired my car ahead of schedule and even polished my hood, which wasn't part of the damage. They also kept me regularly informed of their progress. 10/10

Ashley Rose

★☆☆☆☆

5 months ago

Horrible shop. Do not take your vehicle to this location. They wanted me to pick up my vehicle saying it was complete, repairs weren't completed or installed properly. After checking my dash cam employees were taking over 10 mins breaks with the AC on. If your insurance company wants you to get repairs at this location refuse and drive to a different location!!!!

Brenda M

★★★★★

7 months ago

Awesome customer service!!! Josue was attentive and very communicative about repairs on my vehicle. He made my experience at crash champions go very smoothly so I wouldn’t have to worry about anything else! Repairs were timely and responsive! I hope nothing else happens to my car but if it did I know who to go to!

Lori Oldham

★★★★★

9 months ago

I highly recommend this business to anyone seeking collision repairs. They were friendly, professional and courteous! I was notified of their progress in my vehicle every step of the way and got my vehicle back to me before the estimated time frame. My car looks like brand new again!

Pamela Morrison

★★★★★

7 months ago

When I left my car for repair on Saturday I was told that it could take 2-3 days. On Monday I was told the car was ready for pickup. I was going out of town in the morning and was not able to pick my car up.They offered to take my insurance payment over the phone and deliver my car to my home of which they did. Crash Collision provided quality repair and customer service beyond my expectations!

Kris D

★★★★★

a year ago

This place really deserves 5 stars. I’ve never worked with a repair shop or a service shop that had better communication than them. They just always made sure to keep me in the loop and make it easy for me to communicate with someone. My repair estimate was already decent (about a week), but they beat it by 5 days! I was impressed by them. Would work with them again.

Tor Saverstrom

★☆☆☆☆

11 months ago

4/14/25. Good repair work. Bad customer service. In fairness, vehicle repair does look great. However, car broke down on way home from pickup. I Immediately contacted crash champions for help and their response was “denial of responsibility” instead of offering my any customer service based solutions. I was basically left to fend for myself. This experience has resulted in my lost confidence and trust in the organization. I will not recommend this franchise location’s services to anyone, nor will I return here for future business, lifetime warranty or otherwise.