Google Reviews
Sudhanshu Shanker
★★★★★
2 years ago
I have visited Gwin 4 times and for me this is the most reliable auto repair place in San Diego. If you visit Gwin, ask for Austin, he is knowledgeable, explains every detail of repairs and suggests genuine solutions.
Monse Hernandez
★
☆☆☆☆
4 years ago
The first two times were exceptional Mr. Austin got familiar, the service started getting poor and Mr. Austin swept it under the rug. A brake job seems like nothing ever got replaced when I brought the car back in regards to the brakes Mr. Austin stated he needed to drive the vehicle as a test drive, he proceeded to drive at a high speed down Miramar rd and brake suddenly not only wasting gas but also driving my vehicle in a way I would never drive it. I am sure my brakes were never changed and I was charged $160. Needless to say I was in fact intimidated and knew I was safer not allowing this man to ever work on my vehicle again. Be WARE !!
Jerome Garcia
★★★★★
5 years ago
Been going to Gwin for over 5 years now for all of my emergency repairs, I must say this place is by far the only shop I trust with my car since the level of trust, service, and honest pricing has literally gone over 100% of my expectations. Honestly, it's very hard to trust other shops out there including your own car dealership with honest service and pricing especially when you don't know much about the cost of parts, service, etc... so they see you as vulnerable and will take advantage of charging you more for services or repairs which is sadly real life...(and car parts/services don't come cheap!) BUT! With Gwin I come in and out knowing that my car was taken care of without worrying about anything. Also I've noticed theres a new guy at the front who's name is Austin, since he took over that position the place has become more welcoming. Austin was very professional, competent, and you would know how broad his experience is once you start talking to him including proficiency in customer service. Unlike the previous guy who is Vietnamese that worked there before.. there were a lot of problems with just communicating with him and language barrier, so I did not feel welcome or comfortable being there at all since he looked overwhelmed and stressed out about what he's doing. So thank you so much Austin! I will be recommending as much people as I can to your shop and I'll always swing by for all my future maintenances, you deserve a hefty amount of raise!!!!!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Jon Dillender
★★★★★
3 years ago
I usually don't do reviews but, I'm down form the Bay are for work and had an issue with my car. Austin took great care of me took me in no appointment and got me back on the road. Highly recommend using these guys.
H. Schwartz
★★★★★
5 years ago
I've used GWin a number of times, and have been quite pleased with each. They quoted a reasonable price- at most half of dealers- and did the work with integrity and competency. They truly care about quality service. I'm an engineer by trade, and can say this with more validity than the average consumer. Strongly recommend!
Tom Berry
★★★★★
2 years ago
We have been coming here for many year to have work perform on our various Japanese vehicles. The service is ALWAYS TOP NOTCH. Prices are very good. Service is OUTSTANDING! Want to compliment “Jeff”, he is PROFESSIONAL, COURTEOUS, & EFFICIENT! THANK YOU JEFF! Tom & Rosa Berry Send
Ajinkya Mehta
★★★★★
4 years ago
Hands down one of the nicest and trustworthy mechanic shops in San Diego. The owner ( Austin) will make sure all of your needs are met and you walk out of the shop happy and satisified. Its very tough to find mechanic shops when you move cities, but I am very happy that I found one in San Diego. The prices and the service is exceptional. The smog check is for 19.99$ which is the cheapest in all of Calfornia I believe. I recommend this shop whole heartedly and have no g doubt that you will be satisfied with the price and service they provide you.
Wm. Patrick Barnes
★★★★★
4 years ago
Brought a car that I wanted to buy in for an inspection and Austin checked everything out and gave us the real deal assessment. Told us everything that was wrong and helped us avoid a big mistake. Gave us pricing on the spot for repairs and prices seemed really good and competitive. If I lived in the area I would always get my cars fixed by Austin. Super honest, legit, no dealer prices.
Robert Miranda
★★★★★
2 years ago
Austin is very knowledgeable and will let you know exactly what needs to be done or not done. Really Honest!! Hard to find a car repair place like this one. They keep all my vehicles running as it should. Great prices too.
J Z
★★★★★
a year ago
They did a great job on replacing the brakes on our Lexus! They're also more reasonably priced than the other shops on the same street.
Gopalakrishnan Chandrasekaran
★★★★★
6 months ago
Trustworthy. They are honest and thorough in what they do. Quick turnover and really surprised with their commitment.
Nicole Lopez
★★★★★
2 years ago
Gwin Auto repair was recommended to me by a friend and I've liked it so much I only go there now. I would trust Austin with my car any day! He is super easy to reach, texted him one morning when my car didn't start and he called me back within minutes. He has made my car looked brand new after two accidents this year, and is simply a great human with a very positive attitude. Fair pricing, honest work, I really wouldn't go anywhere else.
Marco Fuentes
★★★★★
2 years ago
I have used G.Win for close to 30 years. I have always been happy with the work. Are they the cheapest? Nope. But they have always charged me a reasonable price. Backed up their work? No idea. They have always fixed my car correctly so I have had no need to go back for subsequent work on the same issue. They have treated me well, done a great job with my cars and their prices are very reasonable. What else can you ask for in a repair shop? I am a fan. This is the repair shop everyone wishes they had.
Paul Gebert
★
☆☆☆☆
a year ago
Gwin auto is not to be trusted. they claimed they did transmission service then a couple thousand miles and transmission problems showed that they hadn't done anything. now I have to pay another shop to take care of an expensive fix. I have photos that show the filter was never replaced. do not use this shop.
Ryan Stock
★★★★★
a month ago
Great service, i felt respected and with a great price 👍 love the work they do and dedication to treating customers with respect. Thank you.
Susram Rahul
★★★★★
7 years ago
Honest and economic auto repair shop. Oil change for $13 - no-coupon-needed is a deadly deal; I feel they keep this low for oil change, just to attract customers and do more servicing for a car. They may not speak friendly to customers, as they are super busy, but they will be truthful about their work and warranty. Getting a quick appointment is the only issue I have. Getting appointments on weekends is so difficult.
paterjo
★★★★★
Edited 2 years ago
I consistently get good auto repair work done here for very reasonable prices. I have been coming here for about 10 years and they don’t try to sell questionable repairs and I almost always approve any work they recommend. When they don’t believe they can do a job they tell you they are not the right shop for the work. Oil changes, tune ups, and smog checks are really inexpensive here.
Stacie Struble
★★★★★
a month ago
I have brought my car in here multiple times to be serviced and also recently to do an engine swap. Really nice people who are informative and helpful. Fair prices and good work. They also went the extra mile for me recently when I called to ask about how my car might do with towing a trailer. Gave me lots of information and were honest with me. Offered to help me find other solutions. Would recommend!!
Nesha Torres
★★★★★
a month ago
Austin was so helpful from the moment I came in with my tow truck to the moment I walked out the door. I had an unfortunate blown hose and my Jeep was overheating. They took me in immediately and worked with my tight timeline! After going to one shop before that quoted me an INSANE price of $1028, I came in to this place almost defeated with the idea of having to put another $1k into my car. Austin looked into the pieces I needed and found my solution quickly. I was also paying almost half of what the first shop estimated, so I was extremely happy with this service and experience. Thank you again so much for helping me in such a quick turnaround. I live in Oceanside, but will go out of the way for this shop! 5 star service!
Nicole C
★★★★★
2 weeks ago
I have been going to Gwin for oils change for years. On Friday March 6th, my van’s battery started to show a warning sign around 10am. At 4:30pm, the engine could not start anymore with many warning signs illuminated, but power was still on because I could still charge my cell phone. I called AAA to tow my van to Gwin body shop. The next morning (Saturday, March 7th), Austin and his team diagnosed the issue with my van quickly: vvt solenoid leaked oil and that destroyed the alternator. They gave a quote over the phone which is within the ballpark of what ChatGPT suggests. I approved the quote immediately. Austin and his team members managed to fix it in 5 hours. I am super grateful as I am the only parent in town with 2 kids. The whole process was smooth and stress-free. I truly appreciate for their help and would definitely recommend Austin and his team member because they truly care about their customers~
