Cville Auto Body LLC

Cathy Brooks

★★★★★

a year ago

This is the kind of situation where I wish I didn’t need them but BOY am I glad to know that cville auto body is there when I do. Matt, Chewy, Jesse and Bobby are rockstars. Not only did they do a superb job restoring my car to looking great, their customer service, responsiveness and solid communication with me were top notch.

Donna Esser-Perry

★☆☆☆☆

a year ago

C'ville Autobody fixed our Ford Ranger after a deer ran into the driver door. Pro: the repair on the outside of the door was done well, including paint job. Cons: there was dust ALL over the inside of our truck. There was a bubble on the part separating the driver window and rear passenger window. There was black glue on our Weather Tech seat covers and under our front floor mats. There were new scratches and cuts on the interior driver and rear passenger doors. When I went to pick it up, I pulled the rear passenger door handle and a piece fell off. They forgot to put the screw in which held it. My question is, what else did they forget if they forgot something so simple? I live an hour away and chose not to return. I do NOT recommend this body shop.

Hope Szczyglinski

★★★★★

7 years ago

Bobby Cox and all the folks at Cville Auto Body were extremely professional and friendly. Bobby called me with a few options in regards to what needed to be done and what fit with my budget. I will absolutely refer anyone I know with body shop needs to Cville Auto Body! “Jolene” never looked better!!

Cville Graphics

★★★★★

9 months ago

Recently had a vehicle repair at Cville Auto Body. All I can say is EXCELLENT SERVICE ! The customer service and communication is second to none. When I received my vehicle, It looked better than New !! I can't recommend them enough !!!

Phyllis White

★☆☆☆☆

3 months ago

As of 12-22-25 the premises especially the bathroom have not been cleaned in ages. The bathroom is disgusting. I was waiting for a hertz car that rents I guess from building owner.

Glenn Johnson

★★★★★

4 months ago

These guys are amazing! Bobby made it happen! Highly recommend. Best body shop in C'ville.

sinisa

★★★★★

10 months ago

This is third or fourth time I'm bringing one of our cars to Cville Auto Body (too many accidents, unfortunately) and every single time they took care of us. The process was smooth from beginning to the end, they would take my car to the shop in the matter of days (very fast nowadays), they would be done when promised and the job they do always looks as good as new. Bobby (the owner?) would bend backwards to get parts ASAP, and Jesse and Matt would follow up with me giving me updates as needed. They will answer their phone every time and be courteous and professional with their response. I can't say I enjoy seeing all of them since that usually means another accident or fender-bender lol. But they do an excellent job in turning an unpleasant experience (car accident) into a pleasant interaction. If you need a good body shop, this is the place.

melissa booker

★★★★★

11 months ago

Cville auto body is awesome. The work performed is exceptional, done pride and diligence. I highly recommend their services, been a long time customer , wouldn’t dare take my business anywhere else. Very satisfied returning customer, Melissa Gilmore

Kateri Gajadhar

★★★★★

7 years ago

I wouldn't go anywhere else! Bobby and Shernita moved mountains for me and worked with my insurance company to get me the best deal possible. He went above and beyond and worked really hard to even get me a rental car when my insurance company was running behind on approvals. They did a perfect job on my car. Incredible service and you know that they care about you. Great place to feel and be treated like a valued customer. Can't recommend enough!!

Jay Lee

★★★☆☆

a year ago

Pro's.. immediate service work time on truck was fast and efficient. Office manager very professional. That said Con's... Not a very warm reception with unprofessional sign ( Herts car ) and front desk clerk has no professional service. Would never send my wife or family there with out me. Quality of work was sadly poorly done had to return ( over 2 hrs driving ) for them to fix. You might have a better experience but mine could of been a lot better.

Shelley Fields

★☆☆☆☆

5 months ago

Absolutely worthless body shop! ‘Bobby’ phones from the shop on Friday revealing that my father’s 2016 Honda Accord has been completed. Upon arrival, ALL of the indicator lights were on and a brand NEW tire was completely FLAT, but, yet, the car is ready. Lol. 😆 One enters the shop inquiring about assistance and is ignored and than ignored again. Finally, Jesse outright curses one for ringing the bell. That about sums it up. . . take your damaged car elsewhere—anywhere, but HERE!!!! Unbelievable prices and truly HORRIFIC experience! 🫣

Michael Sullivan

★★★★★

2 years ago

Bobby Cox and the rest of Cville Auto Body team are phenomenal. I brought my car in for some front end damage and was able to pick it up about two weeks later, where Bobby provided me frequent updates on the status of it along with photos showing their progress. Along with Bobby Cox, I can not recommend their painter enough. His work is phenomenal and I couldn't be happier with the way my car turned out. I'll only be calling them from here on out if I need body work done in the future.

Khalid Awwad

★★★★★

5 months ago

I recently brought my car to Cville Auto Body for repairs and had the pleasure of working with Chewy who is one of the mechanics and I couldn’t be happier with the experience. They were knowledgeable, professional, and genuinely cared about getting my car back on the road in top condition. They explained everything clearly, didn’t try to upsell anything unnecessary, and got the job done quickly and efficiently. Highly recommend this garage if you're looking for honest, skilled work and ask for Chewy if you can. He’s a real pro!

Aditi Gourishankar

★★★★★

4 months ago

The service and work at cville autobody, is truely exceptional. The staff (my experience was with Chris, Bobby and Matt) are extreemely helpful, respectful and kind and go above and beyond. Their work on my car was also fantastic, the car looks good as new and they had a very quick turn around time. I'm a new driver with my first ever car, and i completely trust cville autobody with anything/everything that comes up with my car.

Michael Cook

★★★★★

10 months ago

It has been a couple months since Cville Auto Body repainted my truck and its safe to say that their work is holding strong. My truck is a 2010 Tacoma, and it needed extensive work on the surface because the original paint was peeling on the hood and roof, with fading on the rest of the truck. The truck is mechanically sound but the paint was getting to the point that I needed to either start considering putting money into it or sell the truck to buy a new one. Cville brought the truck back to life, repainting the entire truck and fixing the dents and dings. The truck that came out of the shop looks much better than when I bought it used in 2014. I can't recommend this place enough. These are hard working individuals who care about their customers, and deliver top notch results. They gave this truck another 5-10 years of service, so the price was worth every penny. Again, if you have auto body issues or need to get your vehicle repainted, take your vehicle here.

Julia

★★★★★

3 weeks ago

I would like to share my experience with this business. My car required a very mild cosmetic repair with a part replacement. I didn't get my insurance involved because my deductible is too high. Upon arriving, I was greeted by friendly staff. An estimate was significantly reasonable in comparison to Flow Body Shop and Calliber Collision. On the following week, when I returned for repair in the AM,  I learned that part was not in the shop yet but would be delivered in a few hours of that afternoon. It was very disappointing but understandable. I wish someone would have called me in advance, and I would plan my day off differently. Actually, that was not a big deal. Stuff happens. My car repair was very important for me on that day. I was called back to the shop before noon, even earlier than anticipated. Everything was completed within an hour. My car looks good again to my satisfaction! Quality of work was remarkable! As a courtesy, the manager granted me a discount at checkout, which was a very nice surprise. I really appreciate this friendly and professional team of Charlottesville Auto body! Thank you again, guys!

Cooper Halley

★★★★★

3 weeks ago

Excellent customer service! Bobby as well as the team at Cville Auto took outstanding care of myself and my car. Easy and free quote the day I needed it great repair job done in a timely manner. I will definitely be coming back to this auto store when my car needs professional work and services! Thank you Bobby!