Doug's Automotive

Jess Hemmis

★★★★★

2 years ago

I've been taking my cars here for years. Doug is an exceptional mechanic & the service is always top notch!

Meg & Josie Holderby

★★★★★

a year ago

Great service, affordable prices. Doug takes care of my vehicles every year!

Michael Newman

★★★★★

4 years ago

I love these guys. They are also very honest - I asked them to check my tires and they didn't try to sale me anything I didn't need. I will definitely be using them now for my car maintenance. Thank you to the staff there!

ALA Bassing (ALABassing)

★★★★★

7 years ago

Doug is great. Super friendly, extremely knowledgeable, and honest. Good prices, great service. He's the only other person I trust with my car.

Evangeline Stuck DVM

★★★★★

6 years ago

We had a transmission leak while in town for a dog show from Nebraska. They got us in first thing Monday morning, diagnosed and fixed the problem quickly and at a very reasonable price. They got us on the road home with no worries. Great group of mechanics.

Smit Shah

★★★★★

a year ago

Amazing service and affordable pricing. Doug's diagnosis of the vehicle is has been spot on. Every time. Highly recommended!

Trina Sparks

★★★★★

5 years ago

Doug did a excellent job on my 2013 Chevy Cruze. Fix my engine cooling issue and few other tidbits..runs better then when I bought the car couple years ago. Excellent Work and Fair Pricing...highly re commended.

Vazquez Roger

★★★★★

6 years ago

After countless times of visiting a franchise that claims to take care of one, I decided to head over to Doug’s over a suspension/steering issue I had with my truck. Within FIVE minutes of him looking at the trucks suspension components, he figured it out the cause. He’s not arrogant or boastful, just an honest guy who didn’t waste my time in the least. Plus he’ll try and save you a few dollars within reason. Don’t forget about the little man, they’re the backbone of the economy.

Heckathorn

★★★★★

3 years ago

Doug did a wonderful job on replacing the manual transmission of my Subaru. Seriously, the clutch works better than when I brought my car brand new. At the end of July I noticed troubling noises when engaging the clutch pedal. Then on my way home the noises became louder and more troubling. In addition, I started experiencing difficulty when changing gears and engine stalling. I was able to get home, but after my husband looked at it, we pushed it into our garage. The problems happening were obviously indicating a malfunction or failure within my transmission. The following week when I called shops to inquire if they perform transmission repairs and asking for quotes. Most declined giving a quote without me bringing my car to their shop for diagnosis (this is not uncommon, but I was trying to make a choice of where to take my car for repair). I expected surprises not exact pricing just an idea of the time frame and cost. Some shops did not work on transmission repairs. A few did not work on imports such as my Subaru. Furthermore, almost every shop I called (more than 10 total) were unable to schedule my repair for 2, 3, or 4 weeks due to their current workload. Whereas, Doug did not hesitate to give me approximate quote over the phone once I explained what I was experiencing. Luckily, for me Doug did not have a scheduling back log and could start work on my car the following week as soon at the needed parts arrived. In summary, I choose Doug's Automotive because he came across as a friendly, quirky, tell you exactly what's on his mind type of guy. He didn't act like I was being difficult by asking for a rough quote. His quote range started a few hundred lower to matching the others. The approximate repair time was also the same anyone else. Therefore, if you value honestly, fair pricing, reasonable timelines, and quality workmanship above all else, Doug is the right choice. Here are the facts: This shop is small. Most of the space around the shop looks like a mini salvage lot. You won't find Doug wearing coveralls. He isn't going to be giving you paperwork, if he has your contact info. He will not be bothered if your car is dropped off by the tow company without you. He probably won't contact you unless he has questions or a problem.You will get a simple receipt (no detailed work hours, just parts replaced). Come to get your vehicle in shoes you won't mind getting dirty. If any of the above information is unsettling to you, take your business elsewhere. Doug was happy to perform quality work. However, he was unbothered if I choose his business. Side note: Doug's shop and and the guy himself remind me of my best friend's father who did a lot repairs at home. Junky cars parked in their yard and tools and parts in their living room. He was a talented mechanic and enjoyed his work. He could be a really fun and charming individual. However, I doubt people asked for his assistance cared about appearances or a high level of customer service. You often are unable to have it all, instead you must choose what's most important.

J. D.

★★★★★

4 years ago

Down to earth, honest, tell it like it is mechanic. I was on a road trip when I hit some engine trouble and of course the local dealership was booked out for weeks. I found Doug’s automotive and he had good reviews. It was spot on. Frontlines my issue, gave me more then a fair price, and didn’t try upselling anything. Great guy, definitely recommend over the dealership.

Nickolas Webster

★★★★★

a year ago

Doug replaced the AC Compressor on my Hyundai, at cheaper than Mike Miller Hyundai’s quote, and under his own upfront estimate. And you can count on him using his vast experience to do it right vs chancing that you get a dealership tech that may or may not do a good job. He used a genuine Hyundai compressor rather than ordering a cheaper refurbished part at autozone, for instance, that you’d have to worry about with some places. He read the Hyundai serial number to me when ordering it. He fit me in right away, and explained the repair and took the time to answer questions. You can’t ask for a better mechanic! Be sure to give him a call.

Mary Wenzel

★★★★★

4 years ago

Doug is great! His work is awesome. He will let you know exactly what is going on and doesn't mansplain. He is honest and kind. Doug is priced better than most places I've tried. I have been going to him for years now and wouldn't get my older car serviced anywhere else. It is a shame there is only 5 stars because he deserves 10!

M. P.

★★★★★

2 years ago

Doug is a good guy. Seems to really enjoy fixing cars. Does the work quickly and cheaper than you'll find elsewhere. Explained what needed to be done and what could wait. Call, explain what's going on, have him take a look. He got us in and out the next day and we couldn't find anyone to even look at the car for weeks at the bigger shops.

Kaylah Elam

★★★★★

2 months ago

Doug helped me out quickly with car problems between holidays!

Carolyn Boyce

★★★★★

10 months ago

Doug was so kind and did a great job repairing my car. I was in peoria from Tennessee for a funeral when I suddenly had no steering. He answered his phone on a Sunday(!) and assured me he could help me and get me back on the road the next day. I'm very grateful for his help.

Kels Renee

★★★★★

6 months ago

10 out of 10 definitely recommend I have an affinity for older Chevy/GM vehicles. I brought my older Malibu to him I thought I needed a tune up turns out it needed something far less invasive and less expensive. Doug knows his stuff. If your car means a lot to you bring it here he treated my 25 year old car like it was new off the lot. My husband is also very happy with the work he has done as well... We are bringing it back next week for a pulley replacement. I'm super happy! this car is driving like a Cadillac! This is a very honest guy and a very honest business. I got me a mechanic for life now!

chris

★★★★★

4 months ago

Doug and his team did a great job on my car and had it back to me in less than 24 hours. He also charged me a responsible prices. I will most definitely be going back