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About Business
Conveniently located in Peoria, IL, Stephens Auto Glass has established a strong presence in the Car Repair market. They have specialized expertise in Auto glass shop, making them a top-choice Car Repair specialist in Peoria. Backed by 36 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Peoria, IL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Stephens Auto Glass is the go-to destination for quality and service in Peoria, IL.
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Google Reviews
Aaron Dentino
★★★★★ This is a shout out to Brock, and the Peoria Stephens Auto glass team. Originally was not a great situation in the least from another branch, but won’t dive into that. After being informed of the issue at hand, and how it was being handled by the previous manager. Brock immediately contacted me asking questions, getting pictures, and also taking care of the damage that was done from the previous installation by another tech that has since been resolved internally and with haste. It was the most on top of, courteous, respectful, and taking responsibility/being genuinely apologetic for the company, I was beyond impressed. And no I would never expect someone to come crawling back to me with hat in hand, and begging for forgiveness. That’d be pretty ridiculous to expect. (usually just get a quick half sorry while trying to shove you out of the door or even better when they start to insult you because they can’t take responsibility or be adult enough to actually know how to provide customer service or even as little as have a conversation) But Brock invited me down, inspected the vehicle on site, showed me the entire process of what he was going to do, how and when he was going to do it, and even showing me all the communication/information that was available as well as sat and listened to the entirety of the story, as well as agreeing with how ridiculous everything got especially with the timeframe (which again was not his or Peoria’s fault, was other parties involved) He didn’t have to but made me feel much better that someone in that entire situation from MULTIPLE PARTIES, he and Stephens Auto Glass in Peoria were the only ones to actually communicate, and actually deal with you like a person and not a number. So Brock and the Stephens Auto Glass team in Peoria, you have my deepest thanks and gratitude for getting things taken care of right and how they should have been done 4 months earlier. Also not only for being the only ones to work the extra mile and actually take charge of the situation, but also taking the time to talk, answer questions, listen, and get the issue resolved. Thank you again and hopefully this review helps people see what y’all are capable of doing
Gayle Clayton
★★★★★ Joe and associate were great! They got it done within an hour at our home. Friendly and thorough! Even cleaned the window! Insurance claim was quick and easy! I defenitely recommend Stephen's Auto Glass. Thank you!
Lyle Chapman
★★★★☆ Service was great but the kid was playing music so loud in back i had a hard time listening to stuff on my phone
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