Stephens Auto Glass

Sandy Sumner

★★★★★

2 years ago

Made my appt. over the phone she was sooo very nice knowledgeable...And Brock Devore did the windshield replacement..he was so professional.. Thank you all

xJWarner

★☆☆☆☆

2 years ago

This week I took my co worker to pick up his truck they replaced windshield.. they then said his wiper transmission was “cracked” before they messed with it and they broke it when they messed with it!! BS we are mechanics at a shop down the street, we know that wiper transmissions don’t just crack. Luckily he can fix it himself but most people can’t! Don’t go here something might magically “break”.

Samantha Tomblin

★★★★★

2 years ago

I refer everyone who needs a new windshield to Stephens Auto Glass! They answered all my questions, everyone was nice, they were quick and just overall, I had a great experience!

Osman Ozsalar

★★★★★

2 years ago

The lady who helped me was very nice. And got the chip in my windshield fixed in less than 10 minutes by a technician. Thank you.

Dusty Polhemus

★★★★★

3 years ago

I will call them again! A live person answered the phone and cared for what I needed,and they where very reasonable on there price with me when I did have a windshield not covered,! There Great and there installer did a great job an friendly!

Marvin Ennis

★★★★★

2 years ago

I needed a new windshield... from the young lady answering the phone to the young man installing the windshield, it was smooth sailing... the cost was a little less expensive from the other bids.. besides, they answered their phone, not like safelite, who kept directing you to their web page... Thank you, Stephen's Auto Glass...

Linda Adams

★★★★★

2 years ago

Wonderful business! They got me in immediately when others couldn't. I don't have a garage, so I needed repairs before any rain. Also, expert craftsmanship!

Ryan Beyer

★★★★★

a year ago

My sons window got broken and insurance referred us to safelite. I wanted a 2nd option and called Stephen's Auto Glass. They quote $150 less and got us in the next day.

Donna & Dan S.

★★★★★

2 years ago

Brock called me and said that he would be at my house at 7:50 and he was. He got the windshield replaced with in an hour, as promised. We are very happy with the service.

Vandala Lanford

★★★★★

a year ago

Thank you guys so much! My windshield needed replaced I got a great deal and then when my truck started having problems they came in early and stayed late to make sure my kids and I were back on the road safe! I will never go anywhere other than to them!

Jack Sunderland

★★★★★

4 years ago

Excellent service. Everyone was friendly, thorough, and didn’t waste any of my time. I rarely write reviews but these people stood out as a trustworthy business. Getting my windshield replaced was painless. 👍🏻

Jennifer Morton

★★★★★

7 years ago

Excellent Fast Honest Service. They have fixed a few windshields for me & even replaces one but I was most impressed with the last time I called them. I thought I had a new crack but when they examined it, it was a previous fixed spot that I forgot about. They were honest and told me all was fine and didn’t fix what didn’t need fixing. I truely appreciate that. They stand behind their work!!

Urracadan Williamson

★★★★★

2 years ago

Easy to find, free handicap accessible parking. Staff was on time, friendly, efficient and well trained. Fix my windshield in what seemed like moments. The impact on my windshield left a big star. After repair I estimate it was 80% gone and for $75.00 I'm very happy. Thank you all.

John Trone

★★★★★

5 years ago

I had a wonderful experience here. They were able to order me a new windshield and have me in the next day. It only took them 28 minutes to replace whereas I had heard from other places it would take at least an hour. I've had my new windshield for about a month now and the seal is still great! Once again it was a wonderful experience with a great company

Lyle Chapman

★★★★☆

4 months ago

Service was great but the kid was playing music so loud in back i had a hard time listening to stuff on my phone

Gayle Clayton

★★★★★

a year ago

Joe and associate were great! They got it done within an hour at our home. Friendly and thorough! Even cleaned the window! Insurance claim was quick and easy! I defenitely recommend Stephen's Auto Glass. Thank you!

Aaron Dentino

★★★★★

8 months ago

This is a shout out to Brock, and the Peoria Stephens Auto glass team. Originally was not a great situation in the least from another branch, but won’t dive into that. After being informed of the issue at hand, and how it was being handled by the previous manager. Brock immediately contacted me asking questions, getting pictures, and also taking care of the damage that was done from the previous installation by another tech that has since been resolved internally and with haste. It was the most on top of, courteous, respectful, and taking responsibility/being genuinely apologetic for the company, I was beyond impressed. And no I would never expect someone to come crawling back to me with hat in hand, and begging for forgiveness. That’d be pretty ridiculous to expect. (usually just get a quick half sorry while trying to shove you out of the door or even better when they start to insult you because they can’t take responsibility or be adult enough to actually know how to provide customer service or even as little as have a conversation) But Brock invited me down, inspected the vehicle on site, showed me the entire process of what he was going to do, how and when he was going to do it, and even showing me all the communication/information that was available as well as sat and listened to the entirety of the story, as well as agreeing with how ridiculous everything got especially with the timeframe (which again was not his or Peoria’s fault, was other parties involved) He didn’t have to but made me feel much better that someone in that entire situation from MULTIPLE PARTIES, he and Stephens Auto Glass in Peoria were the only ones to actually communicate, and actually deal with you like a person and not a number. So Brock and the Stephens Auto Glass team in Peoria, you have my deepest thanks and gratitude for getting things taken care of right and how they should have been done 4 months earlier. Also not only for being the only ones to work the extra mile and actually take charge of the situation, but also taking the time to talk, answer questions, listen, and get the issue resolved. Thank you again and hopefully this review helps people see what y’all are capable of doing