Peoria Toyota

Mike O'Malley

★★★★★

4 months ago

We worked with Bob as our salesman, and he was extremely patient and knowledgeable about the Chevy Bolt we ended up buying. He took the time to answer all of our questions and made the process easy and enjoyable. Bob also did a great job working with George to get us the best price possible. We really appreciate their teamwork and excellent customer service!

Robin

★★★★★

3 weeks ago

I bought a used car today from Peoria Toyota. The sales person was Victoria. I had talked to her earlier and told her my situation. So we made an appointment. When I got there she was waiting outside in the weather for me. After I test drove the car that I had been watching for a couple weeks, I decided to buy it. She and her boss got my payment almost to what I wanted it to be. I wasn't trading in the car I had driven there in, so she followed me home (I didn't live far away) so we could get the plates off the old car to put them on the new car. One of the screws holding one of the license plates on wouldn't come off. We tried a couple tools that I had at my place, but nothing worked. We then went to the maintenance department of my apartments to see if we could get some help. Thankfully a couple of maintenance guys were able to cut the screw off. This took quite a while. I kept telling her to go on back to work, and I would figure it out but she stayed with me. I hope she didn't get in trouble or lose a sale because of me. Everyone I met there was very friendly and helpful, especially Victoria!!

Vickie Yoakum

★★★★★

a month ago

Had a leakage causing a battery issue with my Prius. Erin was amazing to work with. She got me in right away and was a wonderful communicator In person and by phone or text keeping me updated on the progress. To ease the burden she also offered me shuttle service and had the car washed before I picked it up. I was pleased that service found and repaired the leakage and had a new battery installed. Two weeks later I experienced a dead battery again. Once again Erin got me right in.. they found the battery wasn’t charging. It appeared to be a defective battery but to reassure me it was not due to a leak they kept it overnight and ran it through multiple car washes to affirm that. No leaks .. they had fixed that initially. It was just a fluke that the new battery was defective. I have only positive feedback for this service department and staff!

Scott Zimmerman

★★★★☆

3 weeks ago

My salesman Michael was A+ all around.and so were all the other people that I dealt with thru the buying process as far as willingness to help and friendliness. However no less than 1/2 dozen times I had to stop them and tell them that the numbers we agreed on were not the numbers on the price “worksheet” and sales order. So as far as employees and a welcoming environment 5 star. As far as a feeling that they are all on the same page 3 star why I face them a 4 star. Would still definitely call Michael tomorrow and buy another car from him

Grant Myhre

★★★★★

3 months ago

I bought a 2023 Nissan Sentra today from Peoria Toyota and my experience was beyond amazing. I was helped by Omar Musaitif, and he was fantastic to work with. He had everything ready for me and was very kind. I highly recommend them for all your vehicle purchasing needs!

Glennette Barclay

★★★★★

a month ago

I am writing this review on behalf of my husband and I. Long story short, we needed a new to us vehicle and have been in and out of multiple dealerships over many months. Our experience at Peoria Toyota with salesman Jason Loth was by far the best. He was knowledgeable, helpful, professional, and just super nice! Even though we didn't end up purchasing through Jason, we highly recommend him. He worked very hard to try to find us what we were looking for and he answered so many questions. It was through absolutely no fault of his own that we didn't purchase through him. The next time we need a vehicle, we will seek him out.

Douglas Taylor

★★★★★

3 weeks ago

I had a very good experience at Peoria Toyota on 02/35/26. I had an amazing one on one experience with Mr Gregory in selecting the right vehicle that suits me. We went over several options then he shared his opinion of which vehicle would be best. I wouldn’t made the choice if it wasn’t for him and I believed that I got what I wanted from an experienced sales person, I love the ride, the color and the condition I definitely would recommend him to anyone who is interested in purchasing a vehicle from Peoria Toyota.

Tony Espana

★★★★★

3 months ago

Amazing experience. I had an outstanding time at this dealership. Omar, the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If your looking for great customer service and a team that truly cares, definitely ask for Omar. I couldn't be happier with my experience highly recommended!

Business owner

★☆☆☆☆

a month ago

My name is tyal, I came in with my partner due to my low English , he helped with bringing me to this dealership to find my first car purchase. We were finishing the deal with Omar , Kyle, and Tim. At first they were nice to make the sale. We finished the sale. I gave them a check and went home. Next day I get a call saying we have to bring another check because the first won’t work since it’s a temporary check. I sure went and got a cashiers check like requested. I ask for my other check back they said don’t worry we will shred it up and only use the cashiers check. Next day I wake up and my rent check bounced because Peoria Toyota on Allen road still continued and deposited BOTH checks. We went to dealership to talk to manger there but it was a disaster! I believe His name is lesli, he didn’t like that the customers were hearing what had happened and kept getting in front of our faces demanding us to stop speaking. He was angry at us for a huge mistake they made not us! He then kicked us out of the building and told us to leave and they still had the car and the keys. We then called the police to obtain a police report because the fraud and discrimination that we felt we experienced. He was being aggressive and very mean ! I asked them to just cancel the purchase since it had only been less than 48 hours since sale, they refused and didn’t want to communicate. Shame on this dealership and treatment they give after a deal is sealed. I’ve never felt this way ever about any purchase at any business. I truly hope the customers that were seeing the scene can learn to make sure your going to a place of respect . And yes they have not gave us a refund or anything. They said till next week which is fine but now we are not allowed there so I will now have to ask police to get my check back. Omar, Kyle you have made this sale a horrible mistake. I turkey hope this dealership finds a new manager with more skills of being a real professional manager. You don’t ever tell a buying customer to leave your building unless they have caused trouble, not for simply coming to get a mistake fixed. We’ve been in business 25 years and we have never experienced this. A customer should always be happy after leaving a business.

Marian Bonikowske

★★★★★

2 months ago

This was my first experience going to Peoria Toyota. I met Joe Ziegler a year ago thinking I wanted to purchase a car and he is a super salesman because he did not bug me or call me numerous times like some do, this year I decided I definitely wanted to go back to Peoria Toyota due to the fact that that was such a great experience with him at which time I decided the RAV4 would be an excellent choice for me and he thought so as well. This is a great place to buy a car. There are numerous sales people more than willing to help you in any way they can. My salesman was patient, knowledgeable, and thorough with everything regarding my car. I would highly recommend him to anyone or any of the Staff. You won’t be disappointed.

Ryan Stetzler

★★★★★

3 months ago

I’m not usually someone who writes feedback, but I felt I needed to share my experience because it stood out. My recent vehicle purchase at Peoria Toyota was great from start to finish. They gave me extended time with the vehicle to ensure it was big enough for my family which was my biggest concern. The car-buying process was smooth, they worked with me every step of the way, and I was in and out of the purchase much faster than I’m used to and it was a very positive experience. Well done! Troy Cook, as the sales lead, and Todd Cook, as the sales manager, both did a fantastic job. Their professionalism, communication, and willingness to meet me where I felt comfortable buying made the entire experience painless. I couldn’t recommend them more, and I would definitely recommend Peoria Toyota based on this experience. Ask for Troy — you’ll be glad you did.

Yusef Salem

★★★★★

4 months ago

Omar was beyond helpful, I purchased a 2023 Toyota Camry and I’m so happy with it. He was so kind and helped me get exactly what I was looking for. Everyone ask for Omar when you come to this beautiful dealership!

Carol Pitcher

★★★★★

3 months ago

Love my car! Just what I wanted. And Luke Keene has been awesome! Trekked out to my car on the coldest snowiest day of the year to help me figure out how to activate my remote start. Smiled the whole time. He’s great! Service is very helpful also.

Samantha Finck

★★★★★

3 months ago

The entire process was seamless, with only a few initial adjustments needed, but Joe was a great help in getting everything sorted out. I'd definitely recommend checking this place out for your next shopping trip.

Shelly Farmer

★★★★☆

a month ago

The people that work here are great. I bought my Scion xB in 2011 from this Toyota dealership. It was always spic and span clean. The service department floor was so well mopped and vacuumed, you really felt your vehicle was in a very exclusive dealership. I was shocked at how dirty this dealership is. Its under new ownership and apparently they have no respect for their business. I want to give Larry Wright a big Thank You. You are the reason I still take my car here for repairs. Your professional attitude has always been to make sure the customer is satisfied with the service.

Mandar Joshi

★☆☆☆☆

3 weeks ago

Had an issue with a 4Runner we bought at this dealership - “brake override malfunction” , that was fixed , but got 2 explanations of what was wrong . One was , this was a one off issue , it’s hardly ever seen in this model. The other was , this is a normal maintenance issue and the throttle body needs cleaned but we don’t inspect anything during routine maintenance because it’s located inside and needs parts to be removed. This does not give us any confidence that it will not happen again and have us stranded.

Alan Betourne

★★★★★

a month ago

We had an excellent experience while purchasing a vehicle at Peoria Toyota. Victoria Lenz was an awesome salesperson! She was very attentive to our needs and she was extremely pleasant to deal with. I highly recommend her to anyone interested in purchasing a vehicle!