Doug's Service Center

Catrina Yeager

★★★★★

10 months ago

They all were so thoughtful and nice. I felt like family in the 2 days I got to know them. I live in kck but I come up to Topeka to see my grandkids as much as I can. I've been broke down in kck for the last few months becuz of these shops charging me out radius prices to have my car fixed but $3000 later they finally did it right half ass so I got to go up to Topeka finally to see them. We'll it started overheating and I had to pull off the highway and pulled into a shop called 'Doug's Service Center. I cried and cried cuz I am tapped out over these pricy shops that don't even complete there work. We'll a super nice man, Doug, came up to me nice as can be and showed me where the problem was. It was a hole in the heater hose. I had to keep it over night and it was so inexpensive. I will be taking my car there from now on if I have anymore problems with it. Thanks you all. U did a great job....

pritam khadka

★★★★★

a year ago

“I definitely recommend this service center”. From start to finish, they went above and beyond to ensure a smooth and stress-free experience. Doug, in particular, was incredibly generous and accommodating, offering me a ride to and from the shop while my vehicle was being worked on. It’s rare to find such kindness and dedication in customer service these days. The repair itself was handled promptly, with my car ready exactly when they said it would be. The quality of work was top-notch, and I felt confident that my vehicle was in the best hands. The receptionist was also fantastic—very welcoming, friendly, and always willing to answer my questions. The entire staff made the process easy and genuinely enjoyable. If you’re looking for a reliable, professional, and customer-oriented service center, this is the place to go. I’ll definitely be returning for any future needs and will be recommending them to all my friends and family. Five stars all around!”

larry hayes

★★★★★

2 months ago

Honest pricing with qualified help. By appointment only. Plan out at least two weeks.

angela mccallum

★★★★★

a year ago

Doug’s Service Center was the best experience. They diagnosed my cars problem, explained it and then fixed it quickly. They were extremely affordable, friendly and trustworthy. Will definitely go back for all my car needs and recommend them to all my friends.

Janet Boos

★★★★★

a year ago

I was driving down I70 and my tire light came on and continued to flash. When I checked the reading the passenger rear tire was not registering. It felt like I had a flat tire. Doug’s was the first place I saw and I pulled in. It looked like they had lots of vehicles to work on but as soon as I got out of my car, someone came over and inquired about my problem. My tires were checked and it was determined that I needed a new tire sensor. I was assured that they had the part and it wouldn’t take long. They have the most wonderful woman in the office. She immediately filled out the forms and Kyle was hard at work. I was in and out on the road in no time. Everyone at Doug’s were so nice and professional. I would absolutely recommend them for any and all problems you’re having. I know I will definitely use their services again.

Allan H

★★★★★

a year ago

Had an electrical issue with my car. I was impressed with how efficient Doug was with diagnosing what it was. It was repaired for less than I was expecting. Very pleased with his service, efficiency, and honesty.

Matt Gregoire

★★★★★

Edited 11 months ago

I made an appointment with Doug to hwve a voltage refulator put into my car. Quick, efficient, knowledgeable, and well priced. Also had a sudden overheat on my old Plymouth Fury (same car). Brought it to Doug's (as he has worked on my car before). He quickly diagnosed it even though he was busy with other scheduled repairs. He was able to locate and get a V belt very quickly and to replace it to get me back on the road again. I knew and understood that he was busy but he knew that I was in a bind, and he went out of his way to help me out. I won't forget that. Have always loved the work he does. Very knowledgeable, efficient, and very fairly priced! Very happy always!

Atticus Paschall

★★★★★

a year ago

My car broke down on my way to Colorado from Kansas. I called Doug’s and they got me in immediately, fixed my issue, and got me back on the road within 2 hours. Price was more than fair and service was wonderful. I work as a technician in Colorado, and the work that I saw them do was professional and thorough. Also the shop dog Gus is a sweetheart, and kept my girlfriend good company while I was in the shop with Doug and his employees.

AM Sunshine

★★★★★

a year ago

Doug and his crew have kept all of our vehicles running for 15 years. They are the best in town. Not just the best mechanics but also the very finest people to do business with.

Wes Davis

★★★★★

6 years ago

I was driving across the country and broke down in Topeka. Doug recommended a tow truck driver that was affordable and repaired my van (alternator, serpentine belt, engine mount) in about two hours. Highly recommended!!

Arlene Aranda

★★★★★

a year ago

Very nice, knowledgeable and reasonably priced. Doug saved me several hundreds of dollars. Definitely need to see him for any car problems.

Adam K

★★★★☆

Edited 10 months ago

Good dog. Explained everything that needed to be done and what could wait. Came highly recommended. Shop is a bit cluttered and parking is tricky, but service is great. Went back for an oil change. Very efficient. Price is comparable to valvoline. My go to car place.

Diamatsu

★★★★★

2 years ago

Doug is great! Fast to fix, reasonable prices and just generally a nice guy. Will definitely take the 09 Odyssey back if she needs more help! Stay Local! Honest work and honest prices. Don't be fooled by the full lot, he'll get ya fixed up quick!

K Day

★★★★★

4 years ago

Moving from Colorado to Florida, my ac condensate drain line was plugged. Easy enough to fix, just needed to get it on a lift. Although Doug had a full schedule the next morning; he made sure to see me as soon as he opened; and we were back on the road in no time. You can tell Doug really cares about the safety and comfort of his customers. Thank you Doug for going out of your way for us! It’s good to know there’s businesses that still put their customers first. 10/10 would recommend every time!

Byron Porter

★★★★★

a year ago

Doug has been taking care of my vehicles for years, but primarily 'routine maintenance' type service. This was a different type of service - water pump / thermostat housing replacement requiring removal of the intake manifold on a VW GTI. I watched vids on how to do this service and didn't want anything to do with it. I have complete confidence that Doug and his mechanics can handle any type of service or repair I bring to him.

Jen

★★★★★

2 years ago

I went to multiple shops to try and figure out the issues I was having with my car. Both of those shops diagnosed the issues wrong. I then learned one of the shops that diagnosed me wrong was creating fake Google reviews. The shop manager created fake profiles or paid for good reviews. I was so frustrated. From my experience every good review Doug's Auto has is real and definitely deserved. If I could give this shop 10 stars, I would. A friend told me to take my car to Doug's Auto. Doug's Auto took the day to take my car apart and find the real issue. They are extremely knowledgeable and respected my time. My car is finally fixed and drives so smooth. Finally found a new mechanic. I truly cannot thank this shop enough.

Vel Petersen

★★★★★

2 years ago

As a long time Audi owner (20+ yrs) I find this shop to offer superior support. Doug’s team was efficient, reliable, priced well. And he has a great greeter! If anything you will want to meet Gus (sweet dog)!