European Auto Tech

Patricia

★★★★★

Edited 3 months ago

Euro Tech is the best shop to bring your auto needs. Beginning with the office staff,they are so welcoming when you walk in. They are very friendly,caring and courteous.they are ready to speak with you. Once you let them know what issues your having with your car, they diagnose the problem & schedule an appointment to resolve the issues. I'm very grateful to the team as they work very diligently to help me out. Thank you Euro Tech!!

Kael White

★☆☆☆☆

Edited 4 months ago

EDIT: after reading the owner's response to this and other customers, I had to change this to a 1 star review. their claims about the work that they did, including that the transmission oil pan leaking, are not supported by their own technician's note or by reality. seems like the shop should listen to customer requests before starting work and maybe spend less time arguing with negative reviews on Google and more time preventing them in the shop. I would not recommend them for Land Rovers. I took my Land Rover LR3 to European Auto Tech to diagnose a transmission issue that I had already read the TCU code for. I decided on taking it here after calling to confirm that they had Land Rover specific equipment that could read and reset the transmission solenoid values to help diagnose whether the issue was the solenoids, TCU, transmission, or torque converter (the code could indicate any). after confirming that they had the Land Rover software and that was something they could do, I dropped the truck off with them for diagnosis. after a few days I get a call letting me know that the transmission was low on fluid and it was presenting the TCU code that I had told them about in the first place. I asked if they had read the solenoid values like I had originally asked and was told that “just to hook it up to the Land Rover machine” was going to be $180 in diagnostic fees, the ones that I thought I was paying them for already. when I pointed this out, the service writer said he’d talk to the owner and see what they could do, but that they’d have to hold onto the truck over the weekend. come Monday, I get the call that the owner refused to even hook the truck up to the Land Rover reader and to come pick it up. a week in the shop and $250 for 1.5qts of transmission fluid and being told the same TCU code that I already knew and asked them to troubleshoot. not sure if this shop even has the equipment to run Land Rover diagnostics, as they seemed completely unwilling to use it. 2/5 stars because the service writer was very friendly, even if the service itself was a complete disappointment. would look elsewhere if want to service a Land Rover.

Greg Sanders

★★★★★

2 months ago

Had a great experience here on our BMW. Scheduling was smooth, the drop off was very professional and efficient, and they were done earlier than expected! Thanks to the entire team, we will be back as needed!!

Tyler Calvert

★★★★★

a month ago

Did amazing work and were even able to fit in a full inspection of my car, very reasonable prices. Would definitely recommend and will be back to get work done from these guys again

Chris Jones

★☆☆☆☆

5 months ago

Although the staff was courteous, the follow-up and execution of the repair were severely lacking. They had my vehicle for a full week, and despite charging me more for diagnostics than the dealership, all they could provide was an “educated guess” about what might be wrong. I felt forced to let them continue since they already had the car apart and I had already spent over $400 on diagnostics. This was actually the second attempt. The first time, they replaced the fuel pump, but the original issue persisted. After spending thousands of dollars, their so-called solution still didn’t fix the problem. To make matters worse, I called back and left a voicemail two days after picking up my car to convey the issue persisted and still haven’t received a response. Now I’m smelling gas, which is not only frustrating but also a serious safety concern. For these reasons, I cannot recommend this shop. This has been my worst auto repair experience, after a week without my car and two costly repair attempts, the vehicle is still having the exact same problem.

Michelle Lawson

★★★★★

Edited 5 months ago

European Auto Tech took care of my car when it was not drivable. I really admired that since my part was lost in the mail for a few days… the company offered to pay for part of my rental car fees… wow! Impressive! Nobody has service like that anymore.. so thank you European Auto for still showing compassion and outstanding customer service! When I received my car back… it was perfect! Thanks to all who helped me! I will be back to have my BMW serviced there… I highly recommend them for all your car needs!! ❤️

Sam Edwards

★★★★★

a month ago

Always friendly. When an additional issue is found while checking over my car, they always point out my options. Give me the price range ranges and suggest a timeframe where the issue might need to be addressed. No pressure no gouging I like that.

Aleeta Alice

★★★★★

Edited a month ago

If you have a problem child ( LR4) like we do they are the only place to offer correct mechanical repairs, excellent communication and follow up. Mina is a top flight service advisor.

Melissa Andrus

★★★★★

2 months ago

Highly recommend! From start to finish the service here was welcoming, friendly and knowledgeable. The work on my vehicle was so thorough and well documented. I am new to Tucson and feel very lucky to have found them.

Sasha Case

★★★★★

a month ago

Expert at their craft, wonderful, personable front office. They work with me meeting my needs being a one family car owner. And Megan is the best driver a person could want when they have to get home and wait for their car to be serviced.

Rubin Naiman

★★★★★

2 weeks ago

European Auto Tech is unique in my experience. I've been having my cars (BMW and Mercedes) maintained there for over for over 5 years and I find the staff to be highly skilled, responsible and simply kind. I highly recommend this company.

Gabi

★★★★★

3 months ago

I’ve had consistently great experiences at this auto center. Every time I bring my vehicle in, they take excellent care of it and always work with me. The staff is professional, reliable, and genuinely considerate. What really stands out is how comfortable they make the waiting experience—especially as a parent. There’s a clean, welcoming space with comfortable couches, coffee, snacks, and water, which makes a big difference when waiting with my daughter. I truly appreciate the care they put into both their service and their customers. Highly recommend.

Mark McGrew

★★★★★

3 weeks ago

They were knowledgeable, quick to work on my 1997 S420, gave me a quote for all listed repairs, and even when I notified them that I will be doing the repairs myself they were still more than understanding. Prices are reasonable for diagnosing, it takes time to study, inspect, and road test a vehicle to see what the issues are and it beats throwing parts on left and right. They have my business there for future diagnostic work.

gregg hage

★★★★★

a month ago

I've been working on a list of preventative maintenance for my 2002 BMW 330ci since it passed 50k miles 3 years ago. EAT has always impressed me with their customer service fair pricing and expertise in BMW. They are the only service garage I trust.

john Tye

★★★★★

2 weeks ago

Long time customer and always treated well. Things are always explained in a concise friendly manner. Wish they would take over the Dealership for my make of car here in Tucson then I would feel good about the service during the first 50,000 mile of ownership. Keep up the good work !!

Dani K

★★★★★

Edited a month ago

**Updated Review** I receive great customer service every time I visit European Auto Tech. Unfortunately this last visit I wasn’t as impressed with the work I received the day I left the shop and I wrote an honest review and have since received a call from Dana to discuss the situation and she was ABSOLUTELY focused on wanting my experience to be of the highest satisfaction. The details of what the issues are no longer important, what is important is the staff recognized there was a need to cultivate a more satisfying business relationship with a customer and they did just that. I fully recommend this shop for any automotive needs as they have nurtured this business relationship. Thank you to the whole team at European Auto Tech.

Estreya Kesler

★★★★★

2 months ago

BMW couldn’t handle the work on my car and let me drive away with the engine light on. I called European Auto Tech, explaining my predicament. Even tho they were full, they had me bring in my car. In 24 hours they made all the repairs, inc. a new thermostat. Now it’s running smoothly. This group is highly professional and also personable. Everyone from the office to the driver who picked me up was great. My new go-to shop.