Express Oil Change & Tire Engineers

Reggie Elston

★★★★★

a month ago

Came in to get an oil change, today Drew Smith was my technician who rushed over to make sure I got good service at an appropriate time. Did a thorough explanation of recommended oils, and explained why. Also provided recommendations of things I needed to be aware of replacing. Excellent service!

Princeton Drake

★★★★★

3 months ago

I visited Express Oil Change yesterday for an oil change, and I want to take a moment to recognize Andrew Smith for his outstanding customer service. From the moment I arrived, Andrew was friendly, professional, and made me feel genuinely valued as a customer. He took the time to hear my needs, answer my questions, ensure everything was done efficiently, and maintained a positive attitude throughout the entire visit. This was actually my second time being helped by Andrew, and both experiences have been equally impressive. It's clear that he takes pride in his work and goes the extra mile to create a welcoming and trustworthy environment. Due to Andrew’s excellent service, I will continue to bring my car to this location and recommend him to others.

Victoria Poe

★★★★★

a month ago

Went in for an oil change Mr. Drew was amazing, I really appreciated his help with servicing my vehicle. He also had a great, genuine spirit, and he gave me a great quote for some tires. I highly recommend Drew for your next vehicle servicing.

Connie Fulgham-Taylor

★★★★★

4 months ago

Drew Smith at the location #9 was knowledgeable, very professional and friendly. He was attentive and helped me with my oil change and filters! He truly is a valuable asset to Express!!! 10 stars hands down!!!!

Carter Brewer

★★★★★

3 months ago

Love this shop. Great team of professionals that have always been extremely easy to work with. Drew Smith assisted me for my oil & tire rotation today and did an excellent job. Extremely professional, knowledgeable, and upfront with me about my car servicing needs and what is needed. Made things extremely easy and fast for me for oil change, rotation & balance, and other concerns on wear and tear I had. Highly recommend asking for him when you’re here.

Nichole Prince

★★★★★

5 months ago

The guys here are always so nice and friendly. They have taken care of my oil changes but also some repairs. Quick and professional! I would highly recommend visiting. At this past visit, Drew Smith, assisted me and he was so nice and full of energy! Loved his vibe! I'll continue to use them for my oil changes and auto needs! 10/10 Recommend!

Shalae Morgan

★★★★★

3 months ago

I don’t normally take the time to write reviews, but Drew Smith at Express Oil Change absolutely deserves one. From the moment I pulled in, he was friendly, professional, and straight to the point. He explained everything clearly without talking over my head or trying to upsell me on a bunch of stuff I didn’t need. He told me what was urgent, what could wait, and made sure I actually understood what was going on with my car. That alone means a lot. The service was quick, the lobby was clean, and Drew kept me updated the entire time so I never felt ignored or forgotten. You can tell he really cares about people and takes pride in his work. If you’re like me and get a little anxious about car stuff, ask for Drew. He’s honest, patient, and makes the whole experience way less stressful. I’ll definitely be coming back because of him.

Kelvin

★★★★★

4 months ago

⭐⭐⭐⭐⭐ Exceptional service from start to finish! Drew greeted me with a friendly smile and took the time to explain exactly what my vehicle needed without any pressure or upselling. His knowledge and professionalism really put me at ease. The service was incredibly fast without sacrificing quality, and I was impressed by how affordable and transparent the pricing was. Drew went above and beyond with helpful tips for keeping my car running smoothly. His customer service skills are top-notch - friendly, personable, and clearly passionate about helping customers. Overall, a great experience. I'll definitely be back!

Prestyn Chapman

★★★★★

a month ago

Always a good service at Express Oil Change! I've been a loyal customer across many different cities, and the quality at this location is just what I have come to expect. The service is quick and competitively priced. Technician Drew Smith took good care of me this time, but the whole crew is always great!

DeShannon Smithey

★★★★★

3 months ago

I had an amazing experience at Express Oil Change! Drew Smith took great care of me from start to finish. He was knowledgeable, friendly, and made the whole process quick and stress-free. It’s rare to find service this professional and efficient. I’ll definitely be coming back and highly recommend asking for Drew!

Christine Maddox

★★★★★

3 months ago

Drew Smith at Express Oil Change provided exceptional service. Everything was quick and efficient, and he made the whole experience stress-free. I accidentally dropped a small plastic piece into my car while pouring oil, and Drew immediately reassured me that everything was okay then he got it out with no problem and even shared a few laughs along the way. Truly great customer service. If I could give 10 stars, I would! ⭐️⭐️⭐️⭐️⭐️

Susannah Sorrells

★★★★★

a month ago

I visited Express Oil Change today to get my car’s oil changed and had a great experience. Drew Smith was super knowledgeable and helpful throughout the entire process. I know very little about cars, but he took the time to explain everything in a way that was easy to understand and never made me feel rushed or clueless. I’ll definitely be coming back and highly recommend asking for Drew!

Kristie Oldaker

★★★★★

a month ago

Drew at the Sanderson Rd location did a fantastic job helping me with my oil change today. I knew I needed to get my air filter changed as well, he got that done quickly, even when it was being difficult. Great service!

Jamelle Johnson

★★★★★

3 months ago

Drew Smith was very nice and professional. Went above and beyond what I expected. I had front and back brake job with front rotor and cv axle replacement. I am broke now but very happy. Even made a quick adjustment to a belt that was whining that I had not figured out its origin. Been coming here for years. Always pleased with service. Five stars all the way. Competive prices but always good job.⭐️⭐️⭐️⭐️⭐️

April Spivey

★★★★★

4 months ago

Drew Smith was absolutely amazing! He was professional, friendly, and made my oil change quick and hassle-free. He explained everything clearly and even checked on a few other things to make sure my car was in great shape before I left. You can tell he really cares about doing quality work and making customers feel valued. Highly recommend asking for Drew if you want excellent service and peace of mind!

Jonathan Lee

★★★★★

3 months ago

Been bringing a few different cars to Express Oil for a few years with good results and honest mechanics. I've done fluids, tires, suspension, and hvac work with Express Oil in the past. Today, I brought my wife's car in for a quick oil change. Drew Smith showed me to a stall quickly and courteously. After a quick inspection, he found a nail in my sidewall, which required a tire replacement. The car had been handling wrong that morning, though I didn't warn the shop. Didn't have to. Drew inspected the car automatically without me needing to remind anyone. A fresh tire was quickly located and installed after my oil change. Now we're back on the road, holding a lane properly.

Nancy Mosley

★★★★★

4 months ago

Drew Smith was great! He was professional, friendly, and made my oil change promptly which included routine maintenance/checking fluid levels, replenishing as needed. He kept me informed of what was being done, cheerfully and patiently answered all my questions. When he discovered an issue with one of the tires he immediately showed me and explained the problem along with options for taking care of it. I have been using this Express Oil Change & Tire Engineers location for over 15 years. The service & technicians have always been very good; Drew is one of the best! Highly recommend asking for Drew if you want excellent and thorough service.