Firestone Complete Auto Care

Sha Faro

★★★★★

2 months ago

The staff treated me with respect and were very helpful, no over selling, no pressure to buy anything else. Explained the problem and recommended the parts required to repair the problem. Wonderful customer service and support.

Jim Wilson

★★★★★

a month ago

Robert and Larry are both great to work with and very professional. Robert got me into some new tires at a great price. Appreciate their help.

Louis Barajas

★★★★★

5 months ago

The associates went above and beyond, at almost closing time, to get my Daughter's car back on the road after suffering a side-wall puncture. She goes to school at OU and had gotten 2 punctures in 2 weeks and was really stressing about all she had going on. I drove up from Denison, Tx to help her get it fixed, and the guys were super helpful and willing, even though the store was about to close. Best customer service I have seen in a long time. True assets to your organization.

Max Kincheloe

★★★★★

3 years ago

If you have car problems, I promise you they will do you right! I dropped my car off on Monday morning, they told me they wouldn’t be able to look at it until Tuesday. By noon they called me and told me my car was ready for pick up! I went to a Firestone in OKC and they didn’t do the break job correctly. This Firestone in Norman wrote their wrong in no time at all.

Demetrius Robinson

★★★★★

Edited 6 months ago

Their service brings all the boys to the yard and they're like it's better than yours, damn right it's better than yours they can teach you but they'll have to charge. All jokes aside wouldn't go anywhere else to get my vehicle worked on. Service was Top Notch and they kept me informed throughout the whole process.

ericka ross

★★★★★

5 months ago

This Firestone location is amazing! I drive all the way from harrah to visit this location for my services. They are always very friendly, helpful, and fast!! I cannot express how happy I always am after having my car serviced there.

Toni K Wall

★★★★★

5 months ago

This location in Norman has always had its act together because it's organized and well run, and the work that's been done on my vehicles through time has been exceptional. Kudos to all the staff there!

Ann S

★★★★★

Edited 3 months ago

We have had our vehicles serviced here for over 25 years. Always courteous and professional, and they get the job done. That's why we keep coming back!

Dan Poston

★★★★★

3 months ago

Im a very high milage driver and would not trust my vehicle with anyone else. They keep me safe and on the road! Far superior to the alternatives.

Janette Powders

★★★★★

5 months ago

Thanks Chris and the Firestone team for getting me back on the road in a timely manner, I will certainly be doing business here from now on! Great Customer Service - Hands DOWN!

Brad Pierce

★★★★★

5 months ago

Purchased new tires and alignment on wife’s car and the crew did a great job. Have used them many times before and will continue to use them. Great service!

Michael Chapman

★★★★★

7 months ago

My son was driving up 35 when we had an issue with his car. Chris was super helpful in getting everything checked out. This is very reassuring to me as a parent that they were fair and honest.

Ben T

★★★★★

6 months ago

My wife and I won’t go anywhere else when it comes to our automotive needs. Being able to see the same recognizable faces when we need help speaks volumes to us. These guys know what they are doing and we trust them with cars without hesitation.

Phyllis Mckeown

★★★★★

8 months ago

If you have any need for new or used tires then this is the best and only place to get them. They are very friendly, knowledgeable and reliable. Call today to get your tires serviced from the best tire shop in town. Shout out to Victoria!! Much love to you sweetheart, thank you for all you do!! ❤️❤️❤️

GW Y

★★★★★

6 months ago

I’ve bought several sets of tires at the Norman Main St. location. Chris and his team are always very helpful. I trust them with all our vehicles and would recommend them to anyone.

Jackie Nguyen

★☆☆☆☆

7 years ago

Honestly, the worst automotive service experience I have ever encountered. Apparently, they find it okay to punch a hole in a customer's vehicle's oil filter housing and not feel the need to inform the paying customer. Came back for a refund after Father's Day weekend where I have to run to the nearest dealership to buy a new filter housing and perform an oil change not even 200 miles since I left Firestone. I might also add that the entire underbody of my vehicle was completely coated with oil, as well as the back glass and tailgate. Had to come back 3 separate times until someone actually listened to my complaint. Also note, there is absolutely no reason whatsoever why a service technician should need to open a vehicle's sunroof in order to perform a simple oil change.

Delores Clark

★★★★★

7 months ago

The men really worked hard to get my tires there and get them on my car and I also have a oil change done. They was really busy when I got there and asked if I needed to make an appointment, they said no that they could take care of me and they did. I waited he made coffee for me and I watched a movie, everything was very relaxing. And by the way your tires lasted me 8yrs, before I had to change them. Really!