About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Norman, OK, Norman. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Norman, OK appreciate their attention to detail, leading to a consistent 3.9/5 rating from 326 reviewers. By focusing on the specific requirements of the Norman, OK area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Norman, OK and beyond.
Google Reviews
Delores Clark
★★★★★
7 months ago
The men really worked hard to get my tires there and get them on my car and I also have a oil change done. They was really busy when I got there and asked if I needed to make an appointment, they said no that they could take care of me and they did. I waited he made coffee for me and I watched a movie, everything was very relaxing. And by the way your tires lasted me 8yrs, before I had to change them. Really!
Jackie Nguyen
★
☆☆☆☆
7 years ago
Honestly, the worst automotive service experience I have ever encountered. Apparently, they find it okay to punch a hole in a customer's vehicle's oil filter housing and not feel the need to inform the paying customer. Came back for a refund after Father's Day weekend where I have to run to the nearest dealership to buy a new filter housing and perform an oil change not even 200 miles since I left Firestone. I might also add that the entire underbody of my vehicle was completely coated with oil, as well as the back glass and tailgate. Had to come back 3 separate times until someone actually listened to my complaint. Also note, there is absolutely no reason whatsoever why a service technician should need to open a vehicle's sunroof in order to perform a simple oil change.
GW Y
★★★★★
6 months ago
I’ve bought several sets of tires at the Norman Main St. location. Chris and his team are always very helpful. I trust them with all our vehicles and would recommend them to anyone.
Phyllis Mckeown
★★★★★
8 months ago
If you have any need for new or used tires then this is the best and only place to get them. They are very friendly, knowledgeable and reliable. Call today to get your tires serviced from the best tire shop in town. Shout out to Victoria!! Much love to you sweetheart, thank you for all you do!! ❤️❤️❤️
Ben T
★★★★★
6 months ago
My wife and I won’t go anywhere else when it comes to our automotive needs. Being able to see the same recognizable faces when we need help speaks volumes to us. These guys know what they are doing and we trust them with cars without hesitation.
Michael Chapman
★★★★★
7 months ago
My son was driving up 35 when we had an issue with his car. Chris was super helpful in getting everything checked out. This is very reassuring to me as a parent that they were fair and honest.
Brad Pierce
★★★★★
5 months ago
Purchased new tires and alignment on wife’s car and the crew did a great job. Have used them many times before and will continue to use them. Great service!
Janette Powders
★★★★★
5 months ago
Thanks Chris and the Firestone team for getting me back on the road in a timely manner, I will certainly be doing business here from now on! Great Customer Service - Hands DOWN!
Dan Poston
★★★★★
3 months ago
Im a very high milage driver and would not trust my vehicle with anyone else. They keep me safe and on the road! Far superior to the alternatives.
Ann S
★★★★★
Edited 3 months ago
We have had our vehicles serviced here for over 25 years. Always courteous and professional, and they get the job done. That's why we keep coming back!
Toni K Wall
★★★★★
5 months ago
This location in Norman has always had its act together because it's organized and well run, and the work that's been done on my vehicles through time has been exceptional. Kudos to all the staff there!
ericka ross
★★★★★
5 months ago
This Firestone location is amazing! I drive all the way from harrah to visit this location for my services. They are always very friendly, helpful, and fast!! I cannot express how happy I always am after having my car serviced there.
Demetrius Robinson
★★★★★
Edited 6 months ago
Their service brings all the boys to the yard and they're like it's better than yours, damn right it's better than yours they can teach you but they'll have to charge. All jokes aside wouldn't go anywhere else to get my vehicle worked on. Service was Top Notch and they kept me informed throughout the whole process.
Max Kincheloe
★★★★★
3 years ago
If you have car problems, I promise you they will do you right! I dropped my car off on Monday morning, they told me they wouldn’t be able to look at it until Tuesday. By noon they called me and told me my car was ready for pick up! I went to a Firestone in OKC and they didn’t do the break job correctly. This Firestone in Norman wrote their wrong in no time at all.
Louis Barajas
★★★★★
5 months ago
The associates went above and beyond, at almost closing time, to get my Daughter's car back on the road after suffering a side-wall puncture. She goes to school at OU and had gotten 2 punctures in 2 weeks and was really stressing about all she had going on. I drove up from Denison, Tx to help her get it fixed, and the guys were super helpful and willing, even though the store was about to close. Best customer service I have seen in a long time. True assets to your organization.
Jim Wilson
★★★★★
a month ago
Robert and Larry are both great to work with and very professional. Robert got me into some new tires at a great price. Appreciate their help.
Sha Faro
★★★★★
2 months ago
The staff treated me with respect and were very helpful, no over selling, no pressure to buy anything else. Explained the problem and recommended the parts required to repair the problem. Wonderful customer service and support.
Tina White
★★★★★
Edited 6 months ago
I have been using Firestone for a couple of years. The manager, Chris Bray, and his team of technicians are some of the most professional people I have encountered in some time. They have earned my business from here on out. Tires, alignment, and maintenance have all been 5 star services provided with no complaints. I highly recommend them to anyone and everyone.
Debra Goit
★★★★★
a month ago
I recently took my car to Firestone on Main for routine oil change/tire rotation and I couldn't be happier with the service. They complete the work within the time frame and on budget. They even apply any coupons regardless if I ask or remember which is very much appreciated. I highly recommend Firestone on Main Street for anyone looking for a realiable and honest car service.
Donkey
★★★★★
3 weeks ago
The staff was thorough, professional, and very friendly. They treated me and every other customer I saw with respect and kindness. I really appreciated how clearly they explained everything and how attentive they were throughout my visit. Great service all around!
