Firestone Complete Auto Care

Harry Mochel

★★★★★

6 months ago

I stopped by on short notice with no appointment before a road trip. The team was able to check out my car super quickly and get me a diagnosis. Emily was super friendly, communicative, and helpful through the entire process. While the shop couldn’t fix my (electrical) problem, they gave me a quick answer for a fair price and gave me recommendations for next steps. Would absolutely come back!

Hannah Rutgers

★★★★★

5 months ago

As a single woman going to a mechanic can be daunting. Emily has always made me feel comfortable and presented fixes that were cost effective without pushing extras on me. Mike always has been knowledgeable and done great work on my vehicle. Thankful I was able to go to them before a long road trip.

Bridget Meaux

★★★★★

3 months ago

I’ve experienced top-notch customer service every time I’ve brought my vehicle to this location. Mr. Mike is great to work with, and I trust that my vehicle will be taken care of efficiently and fairly. This Firestone location has become my go-to location!

Kristen Pollet

★★★★★

6 months ago

Fantastic service! Mike, Emily, and Jay have all been great. I have had several issues with my SUV over time, and they always work hard to make sure a good job is done. After several good repair experiences, I fully trust their input.

Lauren W

★★★★★

5 months ago

I've been a long time customer of Firestone on Clearview, Michael, Elaine, Jeremy, and the entire staff are fantastic. They explain the services I need clearly, show me why I need them, and keep me posted on the progress and timeline. I simply won't go anywhere else, even another Firestone, because I know that I can trust MY Firestone people and that I will get the best prices, the best service, and a fast turn around every single time.

Christine Farkas

★★★★★

6 months ago

Both times I’ve been here the customer service as well as tire service were top Notch. Highly recommend for your tire needs. Mike the manager was well informed and helped me learn a few things along the way. Thanks Firestone and Mike

Alice Stockman

★★★★★

6 months ago

Jeremiah is an excellent technician! He’s reliable, knowledgeable, and always makes sure the job gets done right the first time. He works efficiently, pays attention to detail, and you can always count on him to deliver quality results. Definitely a valuable team member!

Cody Peoples

★★★★★

5 months ago

Each and every time I bring my wife’s or my own vehicle into this location, these guys are wonderful. Clear expectation-setting, timely repairs, and beyond friendly staff. Shoutout to Mike and Emily, in particular.

Stephanie Morgan

★★★★★

7 months ago

I feel like I am treated fairly. Ive been using this Firestone for years. All employees I've encountered have given great customer service. The prices are fair as well. Most recently, I brought my older high mileage car in for an issue. The technician changed some parts thinking it would resolve the issue. It didn't but the issue is a little bizarre. He gave me an honest opinion about next steps and did not charge me for the replacement parts. I really appreciated the honesty and will continue to go back!

E'Shara

★★★★★

6 months ago

As his fiancée, I’ve seen firsthand the dedication Jeremiah puts into his work. He takes pride in every job he does, no matter how big or small, and always makes sure it’s done right. He’s dependable, hardworking, and truly cares about delivering quality. I know any team would be lucky to have him!

Aimee

★★★★★

2 months ago

I brought my car to this Firestone for the first time today and will definitely return when it needs service again. The price was very reasonable, and Mike was very helpful.

Brandi Lomont

★★★★★

5 months ago

This location offers timely service and they keep me on the road when I'm the busiest. I've been buying my tires here for several years now. Mr. Mike and the service staff are fantastic. I always refer friends to this location for their tire needs!

Daniel Louis

★★★★★

4 months ago

Michael was super helpful getting me the tires I wanted. They were out in my size all over town, but he assured me a wider tire would fit and actually be an upgrade. This was part of the 4th of July deal.

James Kelley

★★★★★

5 months ago

Ms. Emily & Firestone Team provided amazing Customer Service on 10-19-2025 in getting Two New Tires Installed!!! Great Place to get Tires & Amazing customer service - caring Staff!!! Thanks Ms. Emily & Fire Stone Team - You All made my Dad!!!!

Amy Ronnenburg

★★★★★

4 months ago

What a wonderful experience on Friday at this location. Michael Boudreaux and his staff provides fast and quality service to replace a tire on a rent car. Thanks for the awesome service.

Justiss Burns

★★★★★

4 months ago

It was my first time at this location and it was a pleasant experience. The staff is very friendly and informative. I appreciate Emily for her assistance with explaining things to me and printing out paperwork for my future reference.

CATRINA SELINA

★☆☆☆☆

a year ago

Horrible. Horrible. Horrible. It took me a while to do this review, but after having to take my car to Audi for a wheel alignment after my experience here I HAD TO WRITE A REVIEW. I went for a simple nail in my tire. I took photos prior bc unfortunately the EXACT same thing happened with my other Audi I brought here. Returned to get my car. & the manager handed me my lug covers & said “they were too loose to put back on”. Basically they broke them taking them off instead of using the tool in the car or calling to ask if they didnt know. My rims were all scratched up from whoever removed the lugs. I asked for the manager. Told him I had photos from before I left my care, no scratches, no loose lug caps. He rudely pointed out a scratch on A DIFFERENT tire as if I shouldn’t care. I told him I did that, was aware, & he needed to focus on the tire THEY WORKED ON! He told me I could purchase more caps & bring the receipt & he would refund me. How convenient. He also offered for me to bring my car back to them to “buff out the scratches” again… more time from an already busy nurse/mother. He also said I would have to leave my car again in order for them to do this. After leaving, I noticed my car pulling hard to the right. I couldn’t go purchase the lug covers from audi until weeks later when I had time. The manager did refund me for that. I had to also get a wheel alignment on a BRAND NEW 2024 after bringing it to this place. I took my L pn the scratches & how they damaged my rims bc I just couldn’t deal with the rude nonchalant behavior. I wouldn’t bring them my bicycle for air! I do NOT recommend this place!