About Business
Residents of Albuquerque, NM, Rio Rancho have long trusted First Class Auto - One Stop Subaru Shop for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Subaru dealer, Tire shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 162 reviews. Throughout Rio Rancho, and particularly in Albuquerque, NM, First Class Auto - One Stop Subaru Shop is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact First Class Auto - One Stop Subaru Shop for any Car Repair inquiries or to schedule a visit to their Albuquerque, NM facility.
Google Reviews
Wendy Dunbar
★★★★★
a year ago
I cannot say enough good things about First Class Auto! I chose their shop based on the reviews and now I am also a very happy customer! I am quite impressed with the professionalism of the staff, their honesty, and their workmanship. My daughter’s Outback had multiple issues. The mechanic, who worked for Subaru for 8 years and is a master mechanic, identified each problem and provided a photo with an explanation. Wow! I was really impressed with this. We were able to choose which areas we wanted addressed and the car was ready two days ahead of schedule. As a female, I am always skeptical of mechanics due to being ripped off multiple times. I am so happy to say I have 100% trust in First Class Auto and highly recommend them for all your Subaru needs!!!
Rob Ruiz
★★★★★
6 months ago
Fast friendly service! These guys don't mess around and get the job done! Thank you!
Nikoletta Kanakis
★★★★★
9 months ago
Purchased a 2016 Subaru Forster with a manual transition here. Jericho gave me a very fair price due to minor cosmetic damage. He also made the purchasing option very easy — as I hadn’t purchased a car in ten years. I’ve had the car for a month. It runs great. No problems at all. Highly recommend
Sarah Coleman
★★★★★
7 months ago
Juan and Ray were so friendly and explained everything in detail, giving options about the types of repairs we could do with recommendations. They were extremely quick and efficient, allowing us to get back on the road right away. We were in the middle of a cross-country road trip and our tire had come loose, and without Juan and Ray we would have been in deep trouble. Thank you again!
Matthew Wells
★★★★★
8 months ago
We had an excellent experience getting the valve body replaced on our 2015 Forester. We got dealer service without going to Subaru nor paying dealer prices. Ray was super professional and his knowledge of Subaru's is on point. We will definitely be going back for some other services that need to be completed that Ray mention they could take care of.
Kyan Ruiz
★★★★★
5 months ago
Did a full inspection of the car let me know what was needed. Brake fluid flushed as well as trans fluid. Oil change. Air and cabin filter. Kept in contact through out the whole process. Definitely recommend 👍
Christian Chavez (Chino Fishing)
★★★★★
9 months ago
I like their work. Very knowledgeable about what they’re doing. I take both of my Subarus here for service. I’d recommend coming here anytime.
Victoria Horan
★★★★★
2 months ago
Excellent all around! These people know their Subies! Very professional and knowledgeable. We will be back for all our Subaru needs. Thanks!
Amber Griffiths
★★★★★
9 months ago
Thank you First Class Auto for being so professional, and so available. I had forgotten to get an oil change before heading out of town and called First Class Auto last minute and they were able to fit me in really quickly. I did not have to wait long for oil change either. Also was able to get an estimate for a non-urgent item that is very important to me to take care of. I love my Subaru and I can tell that they are really dedicated to Subarus and Subaru owners. I speak as someone who has always gone to the dealership: I will be back because they provide the same excellent level of service work as the dealerships and I actually feel in terms of the First Class Auto folks' interpersonal skills that, hands down, they're actually far better in listening and in articulating my car's needs. 5 out of 5 stars!
Miles Majure-Barkley
★★★★★
a year ago
BEST SUBARU SHOP NM (you can't change my mind). Ray, Juan, Jericho, and Chris operate a fantastic business. Their Subaru knowledge is unparalleled and they will go to infinity and beyond to ensure they exceed expectations. I will break my car intentionally just so I can come back more often, that's how good it is.
Ray Edwards
★★★★★
Edited a year ago
This was my second visit for another round of axle backs. The first set came out amazing by these guys but got to be a bit too loud. Came back with some Remark R-1's and this solved the problem. Very happy with the looks and sound! Shout out again to First class and to Chris who did an amazing job! Would definitely recommend.
Adam B
★★★★★
Edited a month ago
The guys took care of regularly scheduled timing belt in my 2002 Toyota tundra . They scheduled me quickly and had the truck ready quickly. They were very reasonably priced . Ray was very friendly and informative. Great place to take your Japanese autos . Great deal on services ..
The Joker
★★★★★
6 months ago
Great staff, friendly and knowledgeable. I’ll be returning with my other vehicles this week for service. These guys don’t only work on Subaru. They got my truck serviced and ready for the trails in timely fashion. They are honest and explain everything in understandable terms.
James J
★★★★★
6 months ago
They were real nice there. I had some work done to my WRX, and these guys were pretty quick with the diagnostic. They found some things I wasn’t aware of and also educated me a bit more about my car which I appreciated. They went above and beyond, I appreciate their work! My car is doing great now!
Joe Wilson
★★★★★
4 months ago
My usual mechanic didn’t fix or even notice a big issue with my ‘17 Forester. FCA knew what the issue was just from my description of it. They got me in quickly and had my car running great 6 hours later. Will absolutely be using them in the future.
Timothy Cortez
★★★★★
a month ago
These guys are AWESOME!!!!! I have been dealing with parasitic draw draining my battery for years!!! Finally got time to work on my STI These guys did that diagnostics found out the DCM drawing the battery they Let me know right away! NOT EVEN THE DEALERSHIP NEW WHAT IT WAS.. I did my research on the Internet found out that they added an extension to 6 to 8 years. Got my DCM replaced for free from the dealership thanks to these guys.!!!! I really appreciate you guys!!!
Corbin DeMmon
★★★★★
5 months ago
I have taken my car here over a dozen times to get things done to it and im always satisfied with their work. First class auto is the ONLY place I will take my Subaru. They have shown me professionalism from the very start and get your car up and running faster than you’d expect. By far the best place in New Mexico and the only place I trust when it comes to car work. Every mechanic there is very knowledgeable about Subarus and other brands as well. Also, their communication is top notch compared to other places where you won’t hear a thing from them. I HIGHLY recommend going here.
Andrea Velarde Rodriguez
★★★★★
a month ago
My radiator blew up on my Ram 1500. FCA was able to get me in that day and repair the damage that day thankfully. Highly recommend these people.
Elizabeth R
★★★★★
a month ago
My Subaru broke down right before Christmas. They were able to tow it the same day and work with my warranty for over a month to get my car fixed. They were very communicative and did an excellent job getting my engine rebuilt. Thank you all so much for helping me! They deserve the highest recommendation!
Kimberly Lavender
★★★★★
6 months ago
I won $400 worth of service at the Cali SubieFest and needed a brake controller installed so this worked out really well. I stopped on a cross country drive to go pick up my new trailer. Because I was driving from SoCal to Michigan, I needed things to be done on time and done right the first time. I had concerns but those were quickly put aside thanks to the exceptional customer service I received. From the first contact, while the service was being done, until I was well on my way; the guys let me know what to expect, made sure I was satisfied, and dealt with my fully loaded (camping & traveling gear) OBW without any issues. They even offered a space for me to work (I'm a virtual therapist). I would drive back to see them again and you should too.
