First Class Halt - Mauldin

Jannie M Sullivan

★★☆☆☆

3 months ago

Prices are to high Im pissed off I look at the bill to pull a cabin filter out was 49.73 more than the filter which was 28.52 a fuel service done labor 163.64 the job was only 108.50 insane I won't ever go back they charge more than the dealer

Richard Sabo

★★★★★

a year ago

Friendly, efficient, professional staff. Clean neat facility reflected their efforts to make customers comfortable with their business and service. I certainly was, after discussing the issues with my vehicle we arrived at a plan to get me back on the road and the cost of everything. Since I was by myself I really appreciated their concierge service. I was driven home and a few hours later received notice my car was ready and soon had a ride at my door to bring me back to the shop and a well taken care of car that had been serviced much quicker than I expected. I definitely will be returning for the next service.

Cindy Leigh

★★★★★

a year ago

Was having issues with my Pilot - multiple warning lights - I called at 11:00 am and they got me right in - my car was ready to roll 24 hrs later. Everyone was so nice and professional and my car is running great now! I highly recommend - compared to a dealership who overcharges - First Class Halt was reasonable and fair. I will certainly be back! Thank you for wonderful service!

chuck harris

★★★★★

a month ago

First Class HALT has helped me take care of my ‘senior’ vehicle. An excellent display of expertise and clear communications that is helping me keep my old car on the road.

Linda Michaels

★★★★★

a month ago

We were extremely pleased with our experience. From walking in the door to driving away, we were given friendly, knowledgeable service in a welcoming atmosphere. We'll definitely be back!

Rose Viskovic

★★★★★

2 months ago

Thank you so very much for your amazing service & honesty with my car repairs— I appreciate how thorough your service was— I am so glad you were referred to me. I will be back! 🙂

Antonio Massey

★★★★☆

6 months ago

Hello! First, let me start off by saying that the staff & service were phenomenal! I have never used their services prior & would definitely recommend friends & family! Randy was a true professional & it was greatly appreciated. On the downside of things,I feel as if the quality of the material & pricing were not marrying.I got brakes & rotors done & everything was close to $1700(2015 Lexus GS 350 F Sport)(Front).That wasn't the issue.They use an off-site Lexus dealership for parts & I honestly don't feel as if the brake pads were Lexus certified. I've had Lexus certified brake pads prior & I have never had a problem with the pads giving off so much brake dust.My wheels are alloy & after a few days of driving, they are as black as the car itself. My initial thought was that they needed to wear down a bit & at some point, the black dust wouldn't persist to be an issue.That is definitely not the case.This isn't a daily driver but I wash it at least once a week. The brake pad dust continues to be an issue & the stopping of the car takes a lot longer than normal. My suggestion is that the parts need to be checked thoroughly before installation.Overall,I would still recommend this establishment.

Sharon FPH

★☆☆☆☆

Edited 4 months ago

No stars. I took my 2005 Lexus to them after being referred by a trusted friend and after putting almost 3 thousand into it, it was worse when I picked it up. I had asked when I dropped it and got the estimate if it was worth fixing and was told that it definately was, and once these items were fixed, everything else looked good. I took them at their word even though they did not take responsibility for how bad it sounded upon pickup and wanted more money to fix that. Sadly, because I trusted my friend and this place, I am out almost 3 thousand dollars and only got one thousand for my car. I would not advise anyone to use this place. The response from the owner says they have tried to call and make things right and I have not received one phone call, text, email and in fact, their response is the only communication received since I left with my car that wasn't fixed. I would never recommend anyone going to this place. I have never written a review but this was wrong and I don't want anyone to have to go through this.

Connie Branch

★★★★☆

2 months ago

I was very pleased with the service and advice I received from HALT. They are, by far, more responsive and their customer service is excellent. Please note, my car and I were treated better here than at the local Lexus dealership.

GROMVISION

★★★★★

5 months ago

First time using First Class H.A.L.T. for my 2019 Toyota 4Runner and I was very impressed. I needed all four brakes replaced, all fluids replaced, and a few more maintenance items. They are very respectful and appreciative of your business. They set the benchmark for how a business should be run. Just think “Chick-fil-A” of car maintenance and repair. It’s not just doing a great job, but doing it so well you gladly come back as a repeat customer. Well done First Class H.A.L.T. Mauldin!

Blake Hausler

★★★★★

2 months ago

Great service & competent maintenance. David & his coworkers are up front & straight shooters. Not out to fleece anyone. Lexus dealer wanted $1000+ for things they thought were required- Halt wanted $300 for what was really required.

Quan Colley

★☆☆☆☆

3 months ago

No Stars. It’s VERY disappointing to see how many repair shops are no longer for the people and are only focused on money. I went in for a quote because a taillight was out on my Honda Accord. Before going, I did my research and even visited two Honda dealerships to get quotes so I had a realistic price range in mind. HALT quoted me $600+ just to replace a taillight — more than double what the dealership quoted. When I asked how much the actual part cost, I was told $320, which simply wasn’t true. A third-party OEM site had the same part for $150, and a brand-new OEM taillight from the dealership was only $238. I ended up finding an OEM taillight on eBay in great condition for $48 and installed it myself in under 45 minutes. Charging over $600 for a job that cost me $48 and less than an hour of time is ridiculous. That’s not honest business — that’s a money scheme. Truly sad to see practices like this.

Marty Canaday

★★★★★

2 months ago

We received battery replacement service at Halt and the experience couldn’t have better. The work was completely timely, the staff were friendly and knowledgeable, and we have been up and running with no further incidents. Highly recommended based on this experience!

Adolphus Greenlee

★★★★★

2 months ago

The pre purchase inspection they performed gave me the confidence to purchase my 2017 LS. I look forward to having all my services completed by First Class HALT.

Jonathan Lawson

★★★★★

2 months ago

Wow, HALT really came to my rescue the other day, my battery died and they helped me get back on the road quickly. They’ve bent over backwards to keep the shop open late and gave me the white glove treatment all around. I am so impressed with their online inspection reports and how transparent they are with everything they are doing. Their customer service is unmatched.

Nate

★★★★☆

2 months ago

I had a pretty good repair experience at this place. The customer service is good, and they were able to get me in pretty quickly. They offer a shuttle that will take you anywhere within a 10 mile radius which is great for those who don't want to sit around all day waiting in the shop. The manager at the front desk was pretty helpful in answering my questions about what was going on with my car. It had a parasitic battery drain. They called me and kept me updated with the progress real time which was definitely appreciated! Hopefully the battery doesn't die when the car isn't started for a few days and the battery drain problem is fixed for good, time will tell. My garage back in Ohio gives out complimentary rental cars when the car needs to stay overnight. It would be amazing if they did this too, even if it is an older Toyota Corolla, etc. It doesn't need to be a Lexus. This company does not offer that and instead says they have a "good deal" with a rental company for $50/day. I beg to differ, as I can get on priceline anytime and get a car with less than a day's notice for a 1 day rental for $41 including taxes and fees. Let alone the free complimentary rental I would expect. Other than the rental car situation I had a great experience with this garage and it would have been a 5 star review. I think getting some cheap older honda civics or toyota corollas on the fleet to be free rental cars would take this place to the next level.

Samantha Wammock

★★★★★

3 months ago

I had an amazing experience at First Class Halt in Mauldin. The customer service was truly top-tier—everyone I interacted with was friendly, attentive, and genuinely focused on making sure I understood what was going on with my vehicle. They took the time to explain everything clearly without any pressure or upselling, which I really appreciated. Their honesty stood out the most. It’s rare to find an auto shop that is this transparent and trustworthy. They gave me straightforward recommendations, kept me updated throughout the process, and delivered exactly what they promised. If you’re looking for a place with great service, skilled technicians, and real integrity, I highly recommend First Class Halt in Mauldin. I’ll definitely be coming back!