About Business
Conveniently located in Littleton, CO, Genesis of Littleton Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Car repair and maintenance service, Auto air conditioning service, Auto electrical service, making them a top-choice Car Repair specialist in Highlands Ranch. Backed by 10 satisfied customers, they currently hold a prestigious 2.9/5 star status on our platform. They take pride in serving the diverse needs of Littleton, CO residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Genesis of Littleton Service Center is the go-to destination for quality and service in Littleton, CO.
Google Reviews
Andrew Gitin
★★★★★
5 months ago
The service department is a 5 star experience. They got me in and out quickly, and everything is video recorded. Nice staff and a great looking place. I will be returning to this location.
joyce kauffman
★★★★★
3 months ago
London did a great job of working with my schedule. The valet service was awesome. Highly recommend this dealership.
Gene Murphy
★★
☆☆☆
6 months ago
I made an appointment 3 weeks before I brought it in 9/3 because my map display was going off and on. Turns out they had nobody to look at it on 9/3 so they said they would get it in the next day. I called service about 12:30 on 9/4 and was told they were working on it and would let me know the progress around 2:00. Hearing nothing, I called service around 4:30 and was told my car was next. So when they told me they were already working on it, that wasn’t true. Wasn’t very happy at that point. Then on Friday 9/5, they finally had it finished.
Sam Yu
★★★★★
3 weeks ago
Not only making the best cars, but also the service is above and beyond. IMHO, they are better than Mercerdes and BMW.
Niko Noyes
★★★★★
3 months ago
Very professional staff though the sales side can get pushy if you wander into the showroom from the really nice lounge like waiting area where you can watch you car get serviced. Manuel Cerda’s customer service is above and beyond expectations.
Polly McNeill
★★★★★
4 months ago
Took our car in for its 8,000 mile check up as we were driving across the country, and they couldn’t have been more responsive or helpful. Great service.
Donna Grife
★
☆☆☆☆
6 months ago
Genesis G70 Ownership Experience – A Cautionary Tale I purchased a certified pre-owned Genesis G70 with high hopes, trusting in the brand’s reputation for luxury and reliability. What followed was a deeply disappointing journey marked by mechanical failure, negligent service, and a troubling lack of accountability. 🔧 Major Defect: The air conditioning system failed under warranty, revealing a melted multi-fuse and requiring a full wiring harness replacement—a repair so invasive it involved removing the engine and interior. 🚗 Service Access Issues: Genesis offered no towing, no loaner vehicle, and expected me to drive nearly 500 miles to the nearest certified technician. This is not reasonable access to warranty service—it’s abandonment. 🛠️ Dealership Negligence: After three weeks in the shop, my vehicle was returned with undercarriage bolts missing, causing further damage and safety risks. A subsequent sunroof malfunction suggests the electrical issues were never fully resolved. 📉 Customer Support Response: Genesis denied my buyback claim under New Mexico’s Lemon Law despite clear statutory eligibility. Their offer? $457.70—purportedly equivalent to a single car payment. I paid cash. The gesture was not just inadequate, it was insulting. 📁 Final Straw: After submitting a formal rebuttal, the dealership removed all documents from my customer portal and sent me a link to leave a Google review. So here it is. 💬 Bottom Line: Genesis may offer luxury on the surface, but when things go wrong, the support system collapses. If you value transparency, accountability, and basic consumer respect, I urge you to think twice before investing in this brand.
Sarah Johnson
★
☆☆☆☆
5 months ago
Bought a CPO vehicle & discovered it had an oil leak, an open recall, tires were out of balance & the steering wheel groaned when turned. Took it in for service. I was told everything was fixed. Discovered it was still leaking oil. Left a voicemail for the service manager who never responded. Spoke to the service advisor again & sent a picture showing the oil leak. He said the first time they had it, they didn’t see it leaking & didn’t do anything to fix it. After seeing the photo they performed an oil change & fixed the issue. Completely disappointed that they sold the vehicle in this condition & ignored what I said without a picture proving it.
Janelle Majors
★★★★★
7 months ago
London provided outstanding customer service during a really stressful time. Being out of state while my vehicle was towed and repaired was nerve-wracking, but London kept me informed every step of the way and helped put me at ease. They were professional, patient, and offered thoughtful recommendations. They even made sure the mechanic showed me the work being done so I could feel confident and informed, even from a distance. It truly was the best part of an otherwise difficult experience. Thank you, London!
Edson Holland
★★★★★
3 months ago
Our Genesis went in for routine service including an oil change and spark plug replacement. Setting up the appointment was a breeze and it was finished before promised including being washed and dried. Very happy with the operation.
Matthew fish
★★
☆☆☆
2 months ago
2.25 hrs for an oil change. A hose was not connected and I had to come back to get it put on correctly. Car was clean when I turned it over for service. It came back with hand prints on the door and roof rail. Disappointing experience.
Allison Finn
★★★★★
3 months ago
Logan is a great service professional at Genesis of Littleton, he has been my go to for a few years and always goes above and beyond to do the right thing. I appreciate his professionalism every time I bring my car for service work.
Amanda Jarvis
★★★★★
2 months ago
London was my service advisor, and could not have been more professional or kind. Great communication, even from the mechanic working on my car. I'll sure buy another Genesis when the time comes.
Joseph Screnci
★★★★★
Edited 4 months ago
Positively the best. I wish it was not as far from Colorado Springs, but it is worth the drive. I love my GV80 and need expert care that I know I can consistently get at the Genesis Littleton Service Center. Kylan is the best service writer I have met in a very long time.
Hjelm Family
★★★★★
5 months ago
Genesis in Littleton was a great place to take my car. I needed some warranty work and they were so kind and accommodating. They have a beautiful dealership and had a wonderful waiting area with coffee and snacks. They kept me in the loop on work being done.
Cynthia Solomon
★★★★★
6 months ago
Genesis of Littleton did a great job with my GV80. I requested the valet service without a loaner. A young man came to my house to pick up my car at 9:00, and returned it by 4:00 the same day. My car needed a routine oil change service and check of all the things, it was washed and vacuumed, looking brand new! Great service overall!! I appreciate Genesis of Littleton -!; highly recommend!
Jordan Harris
★★★★★
4 months ago
Logan is fantastic! Really, the entire service staff! They always make me feel like I'm more than just a client. Quick. Efficient. Hassle free. Honest. A darn good experience... EVERY TIME! Thank you for the consistent, awesome service and for taking good care of my 2023 Genesis GV80!
Michael Pepper
★★★
☆☆
4 months ago
The service center was great. I dropped my car off while my daughter in law gave birth to our first granddaughter! Professional and fast and in fact so good I considered Genesis of Littleton for a used car purchase. We live in Colorado Springs so you can imagine the drive (about an hour). We found a great option for our son, my wife scheduled an appointment, confirmed the appointment via an email signed by the sales manager, and even brought up our new granddaughter for the test drive. When we arrived - the car didn’t exist. I assume “bait and switch” but who knows. To make matters worse, the management team didn’t even gave the courtesy (or courage) to come out of their office. They sent out a poor salesman to deliver the news. I confronted the managers briefly - both sales and GM sitting in their office, most likely trying to figure how to boost business and explain why numbers are down to ownership. No follow up, no concessions, and all of the goodwill and work from the service department down the drain. So in your next high pressure sales meeting, I’d take a look in the mirror for your failures. Won’t be back unfortunately. Opportunity (and I assume revenue) wasted.
Danielle Chmelik
★★★★★
4 months ago
I had an amazing experience getting my car serviced with Logan. He was incredible to work with - extremely professional, attentive, and made sure every one of our questions and concerns was addressed. He kept us updated throughout the entire repair process and made sure we were completely taken care of while our car was in. The service was quick, efficient, and overall exceeded our expectations.
Bruce Oxenfor
★★★★★
3 months ago
Genesis of Littleton is an exceptional experience. I test drove a vehicle with Noah Gampp after coordinating a time and day to meet up and become familiar with the vehicle. Was met with elite professionalism from multiple gentlemen, and was taken in by the beauty and elegance of the whole environment of this dealership. Noah was informative, respectful and helpful. I can't say enough about this dealership. Thank you for your time and experience at Genesis of Littleton. I look forward to working with you in the future. Great atmosphere. Great people.
