About Business
Residents of West Jordan, UT, West Jordan have long trusted German Auto Specialists for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Audi dealer, BMW dealer or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 153 reviews. Throughout West Jordan, and particularly in West Jordan, UT, German Auto Specialists is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact German Auto Specialists for any Car Repair inquiries or to schedule a visit to their West Jordan, UT facility.
Google Reviews
Tania Cruver
★
☆☆☆☆
Edited 5 years ago
Edit: I just barely noticed today what GA replied to my review and I wanted to clear up what the misunderstanding was. No, it wasn’t that I didn’t know when my appointment was, and they forgot to remind me? I wanted the price included in a text/email format to have proof so they wouldn’t flop their quotes once it’s time to pay. And THEY forgot when my appointment was. I was just being generous with my original review. What happened is that I came in to get my 2012 Mini fixed. They said $1,000 is what it would cost. I told them that’s great because everyone else was quoting way higher. So I scheduled an appointment for the following week, brought my car early in the morning as asked, I come in and no one is aware that I’m scheduled. Everyone looked very confused, finally they said it will just take a day longer. During the first day, the manager calls me and double checks with me what price was set. I replied $1,000, and he cut me off saying no that we agreed on $1,300. Mind you, I spoke with one of his employees, I never talked to the manager while discussing the price. After arguing back and forth I said it’s fine I’ll just pay that, I just wanted my car fixed. Then two days later when my car was done, I got notified that they did another service on it that I didn’t ask for, I ended up having to pay $1,500 now. Later my friend, who is a mechanic, told me the part they charged me for wasn’t even replaced. I didn’t drive my Mini a lot since we have about 7 vehicles on the parking lot. A couple weeks after, my oil light came on as yellow, so I went to German Auto again because regular places didn’t work on minis. Got my oil checked, just a regular maintenance thing. They filled the oil. Right after my car was returned the oil light was now red and going out of control, making noise every couple of seconds. I decided to go and have German Auto inspect it once again, but this time they told me I have $6000 worth of fixes to do. Someone, please tell me how does a car that was throughly inspected weeks prior and barely driven get $6000 worth of problem in just a few weeks??? They kept trying to convince me those fixes needed to be done ASAP. I lost all of my trust in this place, and haven’t gone since and never will. It’s unfortunate how badly mechanics take advantage of people. I wouldn’t go to this place unless you know what you are talking about, otherwise you’re just their next bait. I get that German vehicles are expensive to fix and maintenance is regular, but this place does shady things. I would get at least 3 other opinions before believing what German Auto says. I hope my review is beneficial to some, and that you ask for a hard copy of the quote agreed upon inspection!!!
Tj Anders
★★★★★
a year ago
Vincen and Kaden are great to work with. They have worked on my Passat and my Audi A4 Quattro. They are honest and incredible at their art. I will never take my car anywhere else. I will purposely buy German cars so they will be the ones working on them. Best in town !!!!!
R&J Mongia
★★★★★
6 years ago
My Volkswagen had some issues that another mechanic was unable to diagnose. I commute a lot for work, and couldn't afford to be without a working vehicle for long. Even though he didn't have any open spots, Vince was able to squeeze me in. He went above and beyond and was able to fix the problem within 2 days. Vince really knows his stuff and I'm really grateful for the way he helped me out of a tough situation for a fair and competitive price. Great customer service! Would highly recommend.
Alexandra Rich
★★★★★
2 years ago
I never leave reviews but I really wanted to say how amazing this team is. It is the first time ever that as a woman I get to interact with a shop who actually care, is respectful and doesn’t try to rip me off by throwing at my face random things to fix on the car with no explanation. They tried to brainstorm and understand what is going on with my car and gave me an honest opinion. I wish I remembered the name of the person I worked with, but the communication is excellent and they put to shame a lot other car repair shop! I highly suggest!
Ray McCormack
★★★★★
a year ago
I bought a new Audi A6 3.0T in 2015 the first Audi I have purchased. German Auto Specialists have maintained the Audi the whole time I have owned it. I like to work with honest people, they only do what I ask and will tell me if the work I asked them to do is not pessary at that time, like I said completely honest. I usually purchase new cars every 50-60,000 miles but now I have almost 100,00 miles on this vehicle because it is such a great car and hard to replace. I called Vincen to ask him lately which Audi he would recommend me to purchase, he took the time to answer all my questions without rushing me. I trust him so much that I will not purchase a new car until I ask him his opinion first.His pricing is great along with his knowledge. I know it sounds crazy but I will never purchase a car that Vincen does not work on.
Jason Johnson
★★★★★
Edited 5 years ago
Great mechanic, takes good care of your car. I trust these guys to do good work for a fair price.
Lynn B
★★★★★
9 months ago
We have been taking our BMW here for a few years now. These guys are great. Much more inexpensive than the dealership
Steffen Munsee
★★★★★
a year ago
I had a fantastic experience with German auto specialists. They did an amazing job fixing my BMW and handling some maintenance work. Their prices are the best around, and they even managed to fit me in the next day when every other shop was booked a week out. Highly recommend their services!
Wissam Tekarli
★★★★★
9 months ago
Incredibly honest mechanics. I came in they knew what my car needed, told me what it needed to fix without fluff or overselling anything. They simply want to do provide quality service to you. I highly recommend this shop.
Janik Perera
★★★★★
Edited 2 months ago
Update— I finally had to take my car in for a few electrical repairs. Vincent and Kaden were great and the work rendered was of top quality and fairly priced. This shop is honest and I highly recommend them! ———————- I’m thankful my car hasn’t had any problems, but i know where to take it in when the time comes. Kayden was patient and supportive over a couple phone calls and took the time to advise me prior to purchasing my car. Thank you for the good service and I look forward to experiencing your shop sometime.
Carrie Radmall
★★★★★
5 years ago
Vincen is very easy to work with. I appreciate his flexibility getting my car in quickly. He went the extra mile to set the clock and calendar after the work I took it in for was completed. I hadn't asked for that. It was a bonus. Thank you German Auto Specialist, my only Audi repair place.
Chris Fontes
★★★★★
a year ago
The staff is beyond exceptional, they’re very professional, friendly and honest. They handled my car as if it was one of their own. The pricing is great and they genuinely care about their clients. The mechanics are very knowledgeable and definitely reassured me of any doubts I had. I highly recommend this team! They welcomed me in with arms wide open as I just moved to Utah looking for a shop that handles Porsches. If you own a Porsche or any European vehicle, I highly recommend this shop
Bryant Tarter-Stith
★★★★★
8 months ago
One of their mechanic's "Alex" was amazing. I have yet to even walk into their shop, but just in my brief conversation with him over the phone he is extremely knowledgeable of Euro vehicles. 10/10 would recommend this place to any of my friends of family members in need of German car repairs just based off that conversation. Super friendly, informative as well as helpful! I'm in the customer service industry myself and this guy was phenomenal, I truly felt like he cared about the cost of repairs and genuinely wanted to help! Give this guy a raise!!!
電子本田一志
★★★★★
2 years ago
This place is excellent, they fix any issues, professionals, affordable, no other places around is better than it is worth for the prize! great service to take my car for maintaining and taking care of. I had issues with the rocker arms on my S4 B9 were having some ticking noise and just fixed just few days! Is running much smother. Pretty amazing !
Jordon Orozco
★★★★★
a month ago
Seen them half a dozen times over the years for my S5 and they’re always honest about what needs immediate attention vs waiting. Prices are more than fair. Will keep coming back.
Tyler Jones
★★★★★
4 months ago
These guys do fantastic work, very communicative and professional. I've never had a bill exceed the quote. Which is something that I find very important when looking for a shop. Overall, probably one of the best german mechanic shops around, highly recommend.
don halstead
★
☆☆☆☆
3 weeks ago
My son took his VW -R to them it had some weird wobble going on, they said a sway bar bolt was missing they fixed that but that didn’t fix the problem. He took it back and they had an alignment done by another company and the problem was worse. He took it to the dealer and the tie rod bolt had backed all the way out shouldn’t happen with an alignment those are supposed to be torqued down
Randi Hutton
★★★★★
4 months ago
German Auto Specialists have worked on multiple cars of mine, and I honestly won't take my vehicles anywhere else. Their service is exceptional, and I've never once felt pressured into unnecessary repairs or upsells. In fact, they've told me not to worry about things I thought I needed - how often do you find that level of honesty in a mechanic? They're knowledgeable, trustworthy, and always take great care of me and my cars. I'm so grateful I found this shop and recommend them to anyone looking for an honest and skilled mechanic.
Aaron Rawson
★★★★★
5 months ago
The people here are knowledgeable, helpful, and generous. They replaced timing belt and tensioner without issue. Recently I had a protracted issue in which I solved and by solving I caused a plug to be damaged, apparently. They helped me troublshoot this problem on two occasions and even supplying the replacement sensor plug for free. Thanks guys!
Mike Gomez
★★★★★
2 months ago
Got a good tune up for my Jetta, thought everything was reasonably priced. They even helped my dad who dropped me off because had a question on his own car. Somebody came out and took a look at his engine on the spot. Great place to take your car.
