Goodyear Auto Service

Felipe

★★★★★

8 months ago

Best and definitely the most professional service ever! Took my vehicle to different shops to get my wheels balanced and they would keep failing to balance my rims properly and they kept making my car vibrate, took my truck to these guys and Emilio took so much care of my vehicle, problem solved

Swift Services GroupFL

★★★★★

7 months ago

Kiko did an amazing job fixing my flat tire—quick, professional, and super helpful. Got me back on the road in no time. Highly recommend!

Brandon Soto

★★★★★

7 months ago

I had a nail in my tire a couple weeks ago and I didn’t have the lock key for the tire so I had to buy a new one. When I came back a few days later, as soon as I step out of my car one of the employees (sorry I forgot his name) immediately came outside before I even stepped in the lobby and remembered my situation. I thought that was pretty awesome.

Jeff werning

★★★★★

2 months ago

Excellent customer service fast turn around time if you need assistance talk to kiko velez he is tge best customer service person

carlos lozada

★★★★★

7 months ago

Kiko velez customer service is out of this world ,I got my mom a cancer survival in my truck and he help me to to get her out ,he fix my tire super fast all I have to said is he's the best and his customer care is awesome, Kiko velez God bless you always keep up the good work 👏

Josh Jackson

★★★★★

7 months ago

Amazing!!! I’ve gone to a lot of car places in 30 years but these folks (especially Carlos) were top notch!!! We were travelling back to TX and noticed vibrations. They got us in at the end of the day on a Saturday. They inspected the whole car, rebalanced the tires and explained everything. All this knowing I can’t have it serviced there because we live in TX. I would highly recommend these folks to anyone. Thank you Carlos and your team

Gabe S

★★★★★

a month ago

Kiko was great, was worried because it looked busy, but wasnt bad at all and the entire seemed great and helpful. I recommend this location.

jaisha

★☆☆☆☆

2 years ago

I don’t usually make review but I am really disappointed in my experience here. Got an appointment for 7:30 for two tires I brought in myself to be put on plus for a wheel alignment. Waited 2 and a half hours even with the appointment. Was met with this older man trying to pressure me into $1800 worth of repairs which I took a video of him showing me my “faulty” and “incorrect” for struts and other “issues”. I got a second opinion it turns out they either had loosened my struts purposely or knew they could’ve tightened my struts but refused in order to get me to spend $900 on a new pair. He also stated the struts were not correct for my car but they were FCS 335909R which is correct for a 2017 Honda Accord. All of this I have on video proof. Then for the tie rods only one needed to be replaced, they wanted to charge me $600 total or $300 for each side. Then after refusing their additional repairs they kept trying to scare me away from driving my car saying that it’s basically is dangerous and it’s going to collapse and that I should tow it etc. Again because of the struts not being tightened whether they knew it or not. Then they absolutely destroyed my rims with scratches which is the worst thing of all. A shop with tires as their “speciality” but cannot complete jobs without damaging tires in the first place. Then to top it off because my struts were “bad” I could not get an alignment. Which I read another review where they told someone they couldn’t get an alignment without 2 new tires. They seem to do this to many people. Extremely disappointed they are taking an advantage of women plus their lack of quality with other peoples car. I will be contacting their corporate and/or district office as well in the morning. Even if they say they did not know the struts were loose they still told me the parts were not correct for my car which is a blatant lie.

C. Anderson

★★★★★

a month ago

Kiko Velez service mgr Goodyear , 1031 Buenaventura Blvd, Kissimmee, Fl , was great to work with. We were out of town customers and needed a 911 tire fix. He accommodated us and got us the tire fix. The mechanic that fixed tire : great job, we are now 3000 miles down the road on the repaired tire fix.

Digital Plug

★★★★★

4 months ago

Kiko took care of me again this guy is phenomenal in showing professionalism and really hooks you up 5 star experience everytime!

Marian Jacklich, CPA

★★★★★

a month ago

I’ve used the Goodyear - Buenaventura Lake for years, and I’ve received 4.5 star service from them. Their work is reliable, they help me watch my budget, and their service hours are great! It’s a plus that they are just a couple of miles from my house.

Cierra Turner

★★★★★

2 months ago

Amazing service! I called first due to a tire issue and they told me to come right in. It was fast and easy and they were the only ones who figured out the issue. I went to Mavis first and was not happy (Nor did they fix the issue) I will be back. Great service. Nice guys.

Dan Rodriguez

★★★★★

2 months ago

This Goodyear service auto center provides excellent service! I had the unfortunate experience of getting a nail in my tire and I went in for service and Emilio Franco was working the service center was opening the store early and allowed me to wait in the parking lot and lobby to get out of the cold He and his mechanic were able to get me in fourth in line quickly and properly made the repair on my fairly new Michelin tires. It was nice to see great customer service that was professional and prompt! I would highly recommend this Goodyear auto service center. Dan Rodriguez Naples, Fla

Vane Pérez

★★★★★

2 months ago

I want to highlight the excellent service provided by Kiko, Service Manager at Goodyear. From the very beginning, he was professional, attentive, and clear in explaining the issue with my car. What I appreciated the most was how quickly he found a solution and the peace of mind he gave me throughout the entire process. It’s easy to notice when someone truly knows what they’re doing and genuinely cares about helping customers. A very positive experience and highly recommended. Thank you, Kiko, for the great service!

Sonja Sim

★★★★★

2 months ago

⭐⭐⭐⭐⭐ Great experience at Goodyear! The service was fast, friendly, and stress-free. I went in needing help with my headlight bulb replaced and they took care of it quickly and professionally. The staff Giovanni and his coworker was kind, helpful, and made sure everything was done right. I truly appreciate the excellent customer service and will definitely be back. Highly recommend! Thank you !

Grace Love

★★★★★

a month ago

Excellent customer service, all done in a timely manner and was able to also get an alignment with the three year plan, well worth it. Their team members are all polite and cordial as they could be, Kiko and Emilio gave great advice and have established rep-or with their repeat customers. I plan on bringing my car there for oil changes and buying direct from them for my tire needs, overall great experience as a new customer!

Queenie Thomas

★★★★★

a month ago

⭐⭐⭐⭐⭐ Excellent service and great experience at Goodyear! The staff was professional, honest, and efficient from start to finish. They explained everything clearly, didn’t pressure me into unnecessary services, and got the work done faster than expected. The pricing was fair, and the quality of work gave me real peace of mind. It’s hard to find an auto service place you can truly trust, but this Goodyear location delivered. I left feeling confident and taken care of. I’ll definitely be coming back and recommending them to family and friends.