About Business
Residents of Kissimmee, FL, Kissimmee have long trusted Parts Alternative for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto air conditioning service, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 83 reviews. Throughout Kissimmee, and particularly in Kissimmee, FL, Parts Alternative is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Parts Alternative for any Car Repair inquiries or to schedule a visit to their Kissimmee, FL facility.
Google Reviews
Jacob Smith
★
☆☆☆☆
3 years ago
I didn’t have such a good experience here, I went in to switch two rear tires and guy stated that he’s not licensed to switch tires brought from another place.
J T
★★
☆☆☆
9 years ago
They got the wrong part for my car and could not ger the right part and still did not refund my cash but gave credit only. it is not my fault they could not get the right part they operate back like in Puerto Rico where shops do not like to refund customer. I wont even buy a piece of gum from these crooks.
Saundra Block
★★★★★
2 years ago
Great place with awesome service. Reasonably priced and very honest. Will never take my car anywhere else.
luz ortega
★★★★★
6 years ago
The best place in town not complaining at all recommended VIP services all the time!!!
nathaniel candelaria
★★★★★
5 years ago
Went in after shopping everywhere for liqui molly next geen(greenbottle) and the owner. Didnt stock the item but took the time to order it for me and literally arrived 1 hour later. Shop is nice and clean well kept. Tons of European parts in stock. They also do snap finance witch is great if your in a pinch for money. Would definently be recommending this place. Thank you!
Jose Rafael
★★★★★
5 years ago
An Auto Parts and Auto Repair shop ( yes, all in one ). I highly recommend Tilo, one of the most knowledgeable persons in the parts industry. In addition, the Repair shop is managed with the utmost level of professionalism and integrity. Don't go anywhere else, always visit Parts Alternative first.
Tony Mujica
★★★★★
3 years ago
Tilo is Wonderfull person and Honest. He will treat you like family. The only repair shop my whole family goes too.
Juan Calderon
★★★★
☆
10 months ago
They sell Amsoil there. Also there's a mechanic next to the shop & parts for European vehicles. They even sell "pinchos" at the parking lot.
Benjamin Ronquillo
★★★★★
4 years ago
As an out of towner, I had no idea where to start to look for a reputable shop when my car was in need of a quality part (not the cheap reproduction pieces commonly found in franchised auto parts stores) and also the professional service to install it. I thought I’d be at the mercy of an unscrupulous shop. I read all the reviews for Tilo’s shop, Parts Alternative, and felt this could be a great place to start. It was one of the best decisions I’ve ever made. I just wanted to say the high-level of customer service and professionalism provided there by the owner, Tilo at Parts Alternative was unbelievably incredible! Not only did he have the original German part I needed to make my VW Passat safe and comfortable to drive, he, without a doubt, went above and beyond what a typical shop would have done to get me on the road again in record time. I would not hesitate to recommend Parts Alternative and their staff of professionals to anyone who appreciates excellent parts and service at extraordinarily excellent prices. Because of my extremely favorable experience with Parts Alternative, from this day forward, I’m officially a card-carrying member of their fan club! My only regret is why a business like this cannot exist back home. Bravo Tilo! Job well done!
Nicole Murillo
★★★★★
3 years ago
This is a place that I definitely recommend to anyone who needs a transmission flush or any mechanic work in the car. Nice customer service. Tilo is a great person and grat at customer service. 💯% recommend.
Julie H
★★★★★
3 years ago
I stopped in a couple weeks ago, right before Christmas, to see if they could patch a tire for me. This is not something they normally do but Tilo was awesome and actually fixed my tire up for me. He could’ve stopped there but he didn’t, he really went the extra mile and they put the tire back on my car and threw the spare back in my trunk for me. I was having a bad day/week and this little favor was huge for me. I stayed in the shop with his cats while it was repaired. I even got this cat calendar LOL! I will come back to this place when my car needs maintenance done. Really awesome guy.
Carmen Gonzalez
★★★★★
5 years ago
Want to thank Tilo the owner of this automotive shop for his knowledge and repair expertise on European cars, quick and honest guy. Very affordable and not only that the guys at the car wash tent do a great job on detailing your car. Thank you once again!!
Chris Block
★★★★★
2 years ago
Just a really good mechanic with excellent service. The owner will diagnose, give you very detailed run down of what is needed, what it will cost as well as a realistic timeframe to perform the work. Once work is completed he will show you the old parts he has replaced. We trust him with our private and commercial vehicles and have nothing but good things to say.
Carlos J
★★★★★
7 months ago
I've found parts alternative excellent but kind of limited in the ports, can get. but the staff is superfriendly und knowledgeable
Santiago Del Hoyo
★★★★★
a year ago
Parts Alternative is a great , local repair facility. The honesty and integrity of the owner, Tilo Santiago is impressive. Excellent, personalized service by Tilo and his crew. Parts, repairs and even auto detail in one location. Keep up the good work!
Hernando Castano
★★★★★
a year ago
I have been a customer for many years (8+) with different types of cars and ALWAYS received the best price for the work quality. The honesty of the Owner, his knowledge and his approach to solve any issue. Tilo is very professional and care of work quality.
Louis Bisono
★★★★★
3 years ago
Had my 1997 Porsche Carrera Cabriolet towed to Parts Alternative. The car shut off on me and would not start. My diagnosis was a bad relay. Shortly after I met with Tilo, the owner. I was told that the car would be put on the lift and inspected. Tilo called me and explained that the problem could be in two areas, the computer, or a bad relay. He stated that he ordered the relay and once it arrived he would see if it worked. He called the next day and confirmed that the problem was a bad relay, as I suspected. Tilo and his staff are HONEST and quite knowledgeable. I would recommend his shop to anyone that has a high performance vehicle.
Yadixy Betancourt
★★★★★
a year ago
Where to start. Customer service and professionalism is top tier. I have a Mercedes , that requires regular service checks (they check everythingggg) and has been the only place to fix my previously malfunctioning ‘eco mode’. They are genuinely thorough and tell you exactly what’s wrong without hidden agendas. Tilo takes pride in his work and his business . He is on top of everything and will call you to update you on progress. They assess, give you a diagnosis, treat the vehicle, and also focus on preventative measures. Overall just Cares for the health of your vehicle so it can last you a long time. I’ve been coming here for years , NEVER disappointed. Highly recommend. I drive an hour and 15 min to see him and will never go anywhere else.
Yelinska Caamano
★★★★★
a year ago
Great customer service. I’m extremely happy with the job done. Thank You so much! Super professional
Valeria Ortiz
★★★★★
2 months ago
Me llamo Sandra I came this morning to get a leak under the passenger seat done and it was done very quickly and efficient. They even got the water out the carpet. I totally reccomend this place and Tilo. Thank you for your service ⭐️⭐️⭐️⭐️⭐️
