Gowen's Automotive Repair

Deronta Franklin

★★★★★

a year ago

They gave me good good quality work truck running like a dream I replaced the motor I want them to keep up the good work that they doing if you use them they tell you something get it done and only help your car run better thank you for your service

Reginald Jones

★☆☆☆☆

a month ago

Worst place ever , I wouldn’t recommend if you have a serious car issue. They make you feel comfortable on the initial call , over time you can see who they really are.

Southwest Mobile Advertising

★★★★★

7 months ago

I had a great experience with Gowens Automotive! I was in town for just a few days helping my aunt with her car, which needed a diagnosis and repair. When I called, Mrs. Barbara was kind, understanding, and incredibly professional. Even though she let me know they were swamped with cars, she assured me she would do her best to fit us in—and she absolutely delivered. What stood out most was her clear and thorough communication throughout the entire process. She kept me updated, explained everything in detail, and truly went the extra mile to make sure the car was taken care of before I had to leave town. I genuinely appreciate the honesty, efficiency, and customer care shown by Mrs. Barbara and the team at Gowens Automotive. Highly recommended!

Donald Haynes

★★★★★

Edited 4 months ago

I get all automotive repair work done at Gowen’s, they have very knowledgeable mechanics and get the job done right the first time! Rick, Miss Barbara and Kris are fantastic. I highly recommend them for your automotive needs.

Tina W

★★★★★

3 months ago

Fast and efficient shop! Christy was so knowledgeable and great at explaining the repair and breakdown of the charges! I won't be taking my car anywhere else from now on!!

Zaundra Thompson

★★★★★

3 months ago

I was giving A1 service at Gowen’s! Thank you for all your help with my 2010 Nissan Maxima. We need more customer service like this.

Nick Green

★★★★★

3 weeks ago

They did the brakes on my wife's car and were great from start to finish at a good price!

Michael “Chief Mike” Hodgson

★★★★★

Edited 2 months ago

Everyone was exceptionally nice and courteous from the time I walked into the door. The professionalism was top-notch. If I need servicing again I will definitely go to them because they provide quality, honest service in a timely manner.

kenneth means

★★★★★

2 months ago

Diagnosed an issue others could not. Recommend by a Pep boys employee. Kudos to the staff and ownership. I will not have another shop touch my car.

Ashley Fischer

★★★★★

6 months ago

I love this auto repair shop! Anytime I have had an issue with my car they have fixed the issue and are the most honest people. Very friendly and honest family owned business. Kristine who works in the office also took the time to go over some extra information for me so that I would be more knowledgeable and Mrs. Barbara is always so sweet and helpful as well!!

Dash Dash

★☆☆☆☆

a year ago

I sent my car to Gowen for repairs ,I spent 9k in repairs with a used motor that I purchased myself the receptionist at the front desk called me back to tell me that I needed to buy more parts.Ever time I got ready to pick my car up this lady would call me again to say something else was wrong with my vehicle. By this time this bill was extremely high I was frustrated and told Gowen do not fix anything else on the vehicle and I was coming to pick my car up after picking my car up on the day of when I left driving down the road the car was not picking up speed , i called Gowen and told the receptionist that the car was not driving right an the car it was not clean on the inside as well as on the outside. I stated to her when I pick the car up and I drove it away the seats was broke the heater did not work and the radio did not come on I had mold inside car items was missing out the trunk my tires went flat all the light came on the dash . The reception said she would check with the mechanic and call me back.I called them back after 2 hrs I asked why did my car look like this and that I am having the car sent back to them to be fixed . I paid for the recker truck twice to have my car repaired,and my car is still not fixed I’ve spent over 8k in rental cars and I want all my money back at this present time I am out of a vehicle and have to borrow money to catch a ride to work. Gowen played games with me and laughed while I was on the phone with them crying. Can someone please help with this . I’m appalled!!!!!!!

Tommy Bannister

★★★★★

3 months ago

The people here are kind and very professional they kept me in the loop on the entire process of fixing my truck. They even gave me a ride home and back to the shop when my truck was complete. I will definitely use them again if the need arises.

Tyorone Moore

★★★★★

5 months ago

Got it right the first time considering my bad experience with a couple prior mechanic shops . Very friendly and considerate establishment . Barbra the receptionist , was very understanding and listened carefully to each and every detail regarding my mechanical issues . After entrusting Gowens with my vehicle , I was contacted a couple hrs later . They clearly explained what my issue was and what it would cost to repair it . I was back on the road the next day and the price was very reasonable . My car runs so much better . I'm very thankful for honest , friendly and reliable service .

Tranae H (Becoming Fab)

★★★★★

3 months ago

I needed to replace the catalytic converter and brakes on my 05 Xterra. Service was delivered as expected. The staff is friendly and knowledgeable. The pricing was affordable. Will definitely be returning for future maintenance appointments.

Kevin Stedman

★★★★★

4 months ago

The go to place for repairs for my vehicles from now on. First time taking my 2017 vw to replace serpentine belt and from getting quote, to booking repair appt was a smooth experience. Everyone is friendly and courteous and they repaired my car quick and I was back driving next day!! Really happy to support a local business that has been around for 50 years providing great service to local community!!

Floyd Carter

★★★★☆

2 months ago

This is a follow up from my previous review.Gowwn had did some work and charged me $657 bit when I picked up my truck it had the same problem nothing changed. Mr.Rick Gowen the owner contacted me .He was not aware of what had transpired so he offered me 65% of my money back because they did change a part that needed replacing.I thanked Mr Gowen for the refund and am so glad that he cares about his customers...I will give them another try when something goes wrong. Thanks so much Gowen Automotive.

Joseph Jackson

★★★★★

3 weeks ago

There customer service is great. And your car will be fixed when you take your ride to this shop. Gowens are the best in town.